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Customer Assistant Jobs in Hermiston, OR (NOW HIRING)

Dollartree

Customer Service Associate

Walla Walla, WA · On-site

$14.25 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate

Walla Walla, WA · On-site

$14.25 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Pahlisch Homes

Customer Care Representative

Kennewick, WA · On-site

$62K - $78K/yr

Customer Care Representative (*Tri-Cities, WA) Full-Time Purpose: The reason the job exists The ... Verify completion of Trade Partner workmanship and accurately documents completion * Assist ...

Pahlisch Homes

Customer Care Representative

Kennewick, WA · On-site

$62K - $78K/yr

Customer Care Representative (*Tri-Cities, WA) Full-Time Purpose: The reason the job exists The ... Verify completion of Trade Partner workmanship and accurately documents completion * Assist ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Hermiston, OR

Customer Assistant information

See Hermiston, OR salary details

$15

$21

$25

How much do customer assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer assistant in Hermiston, OR is $21.43, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $23.03 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

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For Customer Assistant jobs in Hermiston, OR, the most frequently searched job titles are:

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The top searched job categories for Customer Assistant jobs in Hermiston, OR are:

What cities near Hermiston, OR are hiring for Customer Assistant jobs?

Cities near Hermiston, OR with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Hermiston, OR as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $44,583 per year, or $21.4 per hour.

Help Families Recover After Disaster (Virtual - Franklin Co.)

American Red Cross, Northwest Region

Pasco, WA • On-site

Other

Posted 26 days ago

Job description

The American Red Cross is seeking compassionate volunteers to support Disaster Recovery Casework throughout Central and Southeastern Washington.

Disaster Recovery Casework volunteers work directly with individuals and families after disasters, helping them navigate recovery resources, create recovery plans, and connect with community support services. This role provides meaningful one-on-one support for people rebuilding after difficult situations and is completed virtually from home.

As a Disaster Recovery Casework volunteer, you may:

  • Connect with clients impacted by disasters by phone or video
  • Help identify recovery needs and available resources
  • Provide emotional support and guidance
  • Maintain regular follow-up communication with clients
  • Work alongside local community partners and Red Cross teams remotely

We are looking for volunteers who:

  • Have strong listening and communication skills
  • Are compassionate, patient, and organized
  • Can commit approximately 2–4 hours per week
  • Are comfortable working virtually and by phone
  • Want to make a lasting impact in their community

This position is remote with full training provided by the American Red Cross. No previous disaster response experience is required.

We are especially seeking volunteers who are bilingual in English and Spanish to help support and connect with our diverse community.

Learn more and apply at redcross.org/volunteer

Apply