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Customer Manager Jobs in Bend, OR (NOW HIRING)

AAON, Inc.

Project Manager - Customer Advocate

Redmond, OR · On-site

$86K - $110K/yr

The Project Manager - Customer Advocate supports the coordination and execution of customer orders to drive on-time delivery and customer satisfaction. This role contributes to departmental ...

AAON, Inc.

Project Manager - Customer Advocate

Redmond, OR · On-site

$86K - $110K/yr

The Project Manager - Customer Advocate supports the coordination and execution of customer orders to drive on-time delivery and customer satisfaction. This role contributes to departmental ...

Safelite Group

Customer Advocate

Bend, OR · On-site

$19.75/hr

From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional ...

New

Safelite Group

Customer Advocate

Bend, OR

$19.75/hr

From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional ...

New

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Showing results 1-20

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Bend, OR

Customer Manager information

See Bend, OR salary details

$34.8K

$69.7K

$112.9K

How much do customer manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer manager in Bend, OR is $69,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $82,300.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in Bend, OR?

The most popular types of Customer jobs in Bend, OR are:

What job categories do people searching Customer Manager jobs in Bend, OR look for?

The top searched job categories for Customer Manager jobs in Bend, OR are:

What cities near Bend, OR are hiring for Customer Manager jobs?

Cities near Bend, OR with the most Customer Manager job openings:

Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Bend, OR as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $69,738 per year, or $33.5 per hour.

Project Manager - Customer Advocate

AAON, Inc.

Redmond, OR • On-site

$86K - $110K/yr

Full-time

Medical, Retirement, PTO

Posted 6 days ago

AAON rating

8.0

Company rating: 8.0 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

180th of 495 rated machine equipment manufacturers

Job description

Job Description:
The Project Manager - Customer Advocate supports the coordination and execution of customer orders to drive on-time delivery and customer satisfaction. This role contributes to departmental objectives by tracking project progress, maintaining clear communication across teams, and identifying potential risks. The Project Manager I works collaboratively with internal departments and external stakeholders to ensure projects remain on schedule and aligned with customer expectations. This position also supports continuous improvement efforts by documenting outcomes and identifying opportunities for process enhancements.
Primary Duties:
  • Monitor customer orders from initiation through completion to ensure timely execution and delivery.
  • Track project schedules and coordinate with internal teams to ensure resources are aligned with production needs.
  • Identify potential risks such as delays or material shortages and escalate issues to appropriate stakeholders.
  • Facilitate communication between internal departments and external representatives to ensure alignment on project status and expectations.
  • Prepare and distribute project status updates and reports to support visibility and decision-making.
  • Participate in project review meetings to gather updates and support issue resolution.
  • Maintain accurate documentation related to project progress, timelines, and outcomes.
  • Support continuous improvement efforts by documenting lessons learned and identifying opportunities for efficiency gains.
  • Primary duties may include, but are not limited to:
  • Assist with coordinating project timelines and deliverables across teams.
  • Support resolution of customer inquiries related to project status or delivery.
  • Participate in process improvement initiatives to enhance customer success outcomes.
  • Collaborate with cross-functional teams to maintain workflow efficiency.
  • Performs other duties as assigned.

Job Requirements
Education and Experience Requirements:
  • Requires a Bachelor's degree in Business, Engineering, or a related discipline;
  • 2+ years of experience in project coordination, customer service, or a related role within a manufacturing or industrial environment,
  • Or any combination of education and experience, which would provide an equivalent background.

Knowledge, Skills, and Abilities:
  • Strong organizational and time management skills.
  • Effective written and verbal communication skills.
  • Basic understanding of project management and customer service principles.
  • Ability to work collaboratively across cross-functional teams.
  • Strong attention to detail and accuracy.
  • Problem-solving skills with a focus on continuous improvement.

Essential and Physical Functions:
  • Frequent use of computer systems for tracking, reporting, and communication.
  • Ability to manage multiple tasks and adjust priorities in a fast-paced environment.
  • Occasional standing and walking during meetings or production floor visits.
  • Use of fine motor skills for data entry, documentation, and communication tasks.
  • Ability to analyze information and make routine decisions.

Work Environment:
  • Perform all tasks on-site in both office and manufacturing settings.
  • Regular interaction with engineering, supply chain, and production teams.
  • Exposure to moderate to high noise levels during production floor visits.
  • Occasional exposure to moving mechanical parts when in manufacturing areas.
  • Compliance with all safety policies and procedures to maintain a safe working environment.
  • Use of personal protective equipment (PPE) as required in production areas.

Disclaimer:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.
Benefits and Compensation Summary:
We take care of our people. We offer competitive compensation and robust benefits to all full-time team members, including:
  • Tuition reimbursement
  • Paid time-off
  • Paid holidays
  • Healthcare insurance & Health Savings Accounts
  • Profit sharing or Annual Incentive Plan Bonus
  • Premium 401(k) plan

Pay Range:
$71,622.00 - $87,538.00

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