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Remote Inbound Customer Service Jobs in Remote, OR

Balance Staffing - Stockton

Licensed Health Insurance Agent

OR · Remote

$21.50/hr

  • Medical

  • Dental

  • Vision

... service. Key Responsibilities: * Handle inbound customer calls regarding Medicare and health ... Seasonal Direct Hire opportunity * 100% remote work * Paid training * Opportunity to gain valuable ...

HMG Careers

Remote Customer Service and Sales

Coos Bay, OR · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Insight Global

Remote Clinical Support Specalist

OR · Remote

$18 - $22/hr

  • Medical

  • Dental

  • Vision

This is a fully remote, patient-facing position that offers the opportunity to make a meaningful ... Manage a high volume of inbound and outbound calls while maintaining exceptional customer service ...

HMG Careers

Sales and Service Agent Remote

Bandon, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Coquille, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Riddle, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Coos Bay, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Glendale, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Winston, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Gold Beach, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsInbound Customer Service JobsRemote Inbound Customer Service JobsRemote Inbound Customer Service Jobs in Remote, OR

Remote Inbound Customer Service information

See Remote, OR salary details

$10

$16

$26

How much do remote inbound customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote inbound customer service in Remote, OR is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service representative is a professional who assists customers over the phone, email, or chat from a location outside of a traditional office, usually from home. Their main responsibility is to handle incoming customer inquiries, resolve issues, and provide information about products or services. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. Remote inbound customer service representatives are often employed by companies in various industries to ensure customer satisfaction and support.

What skills and qualifications are needed to thrive as a remote inbound customer service representative?

To thrive as a Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability help set top performers apart when addressing diverse customer needs remotely. These skills and qualities are vital for ensuring customer satisfaction, resolving issues efficiently, and maintaining a positive company reputation.

What are common challenges faced by remote inbound customer service representatives, and how can they be managed?

Remote inbound customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing time effectively in a home environment, and handling high call volumes. To overcome these, it's important to set up a dedicated workspace, use company-provided tools for collaboration, and practice active listening to ensure customer satisfaction. Regular virtual meetings with the team and ongoing training can also help build skills and foster a sense of connection despite the remote setting.

What is the difference between Remote Inbound Customer Service vs Remote Outbound Customer Service?

AspectRemote Inbound Customer ServiceRemote Outbound Customer Service
Primary RoleAssist customers with inquiries, support, and problem resolutionReach out to customers for sales, surveys, or follow-ups
Work EnvironmentCustomer support centers, home officesSales or survey campaigns, home offices
Required SkillsCommunication, problem-solving, patiencePersuasion, sales techniques, communication
Common CertificationsCustomer service certifications, communication skillsSales training, persuasion skills

Remote Inbound Customer Service involves assisting customers with their questions and issues, focusing on support and problem resolution. In contrast, Remote Outbound Customer Service primarily involves proactively reaching out to customers for sales, surveys, or follow-up purposes. Both roles often require strong communication skills and may share similar certifications, but their main functions differ significantly.

What are popular job titles related to Remote Inbound Customer Service jobs in Remote, OR?

For Remote Inbound Customer Service jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service jobs in Remote, OR look for?

The top searched job categories for Remote Inbound Customer Service jobs in Remote, OR are:

What cities near Remote, OR are hiring for Remote Inbound Customer Service jobs?

Cities near Remote, OR with the most Remote Inbound Customer Service job openings:

Remote Inbound Customer Service jobs near you
Infographic showing various Remote Inbound Customer Service job openings in Remote, OR as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $34,428 per year, or $16.6 per hour.

Licensed Health Insurance Agent

Balance Staffing - Stockton

OR • Remote

$21.50/hr

Full-time

Medical, Dental, Vision

Posted 6 days ago

Job description

Licensed Health Insurance Agent – Seasonal Direct Hire

Employment Type: Seasonal with Direct Hire
Work Arrangement: 100% Remote
Schedule: Monday–Saturday, between 8:00 AM–9:00 PM EST
Assignment Length: Seasonal position through December 8, 2026

Job Summary:
We are seeking Licensed Health Insurance Agents for a Seasonal Direct Hire opportunity supporting customers during the Annual Enrollment Period (AEP). In this role, you will handle inbound calls and assist customers with Medicare and health insurance products while providing knowledgeable and professional service.

Key Responsibilities:

  • Handle inbound customer calls regarding Medicare and health insurance products.
  • Educate customers on available plan options, benefits, and coverage.
  • Assess customer needs and provide appropriate insurance solutions.
  • Complete applications and documentation accurately.
  • Maintain compliance with company and regulatory requirements.
  • Deliver excellent customer service while meeting quality and performance expectations.

Requirements:

  • Active Health Insurance License required.
  • Previous health insurance, Medicare, or insurance experience preferred.
  • Strong communication and customer service skills.
  • Ability to work remotely in a fast-paced, high-volume call environment.
  • Reliable internet connection and a suitable work-from-home setup.
  • Flexible availability Monday–Saturday within the assigned operating hours.

What We Offer:

  • Seasonal Direct Hire opportunity
  • 100% remote work
  • Paid training
  • Opportunity to gain valuable Medicare and health insurance experience
  • Support and training throughout the assignment
  • Seasonal assignment through December 8, 2026

Company Description

Hi Dear,

This is Dimpal from Balance Staffing, and we're excited to announce hiring for the upcoming AEP season!

If you're an Active Licensed Health Insurance Agent looking for a 100% Remote Seasonal Direct Hire opportunity, we'd love to connect with you. Join a leading healthcare program, receive paid training, and make a difference by helping Medicare members choose the right health coverage during the Annual Enrollment Period.