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Remote Inbound Customer Service Jobs in Remote, OR

AGFA

Customer Support Analyst Tier 1

OR · On-site +1

The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support and services. The Customer Support Analyst, Tier 1 will use a wide variety of systems analysis ...

HMG Careers

Sales Coordinator Remote

Roseburg, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Roseburg, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Langlois, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Roseburg, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Glendale, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Port Orford, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Executive - Remote

Coos Bay, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Powers, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Coos Bay, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Riddle, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Roseburg, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Sutherlin, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Balance Staffing - India

Licensed P&C Insurance Agent

OR · Remote

$20 - $21/hr

P&C Licensed Insurance Sales Rep - Remote Type of Role: Direct Hire Shift / Hours : TBD (**must be ... Provide excellent customer and sales service through active listening and rapport building * Work ...

Project Sapiens

Sales Development Representative

OR · Remote

Remote Insurance is changing fast. The conversations that start pipeline happen earlier, smarter ... Sapiens serves over 600 customers in more than 30 countries. You'll be selling with that depth ...

Atos

Field Technician - Corona

OR · Remote

$54K/yr

... customer satisfaction and service quality. Key Responsibilities Technical Support Provide on-site and remote technical support for network, server and peripheral equipment. Diagnose and resolve ...

Atos

Field Technician - Dixon

OR · Remote

$54K/yr

... customer satisfaction and service quality. Key Responsibilities Technical Support Provide on-site and remote technical support for network, server and peripheral equipment. Diagnose and resolve ...

Atos

Field Technician - Dixon

OR · On-site +1

... customer satisfaction and service quality. Key Responsibilities Technical Support • Provide on-site and remote technical support for network, server and peripheral equipment. • Diagnose and ...

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All JobsInbound Customer Service JobsRemote Inbound Customer Service JobsRemote Inbound Customer Service Jobs in Remote, OR

Remote Inbound Customer Service information

See Remote, OR salary details

$10

$16

$26

How much do remote inbound customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote inbound customer service in Remote, OR is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service representative is a professional who assists customers over the phone, email, or chat from a location outside of a traditional office, usually from home. Their main responsibility is to handle incoming customer inquiries, resolve issues, and provide information about products or services. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. Remote inbound customer service representatives are often employed by companies in various industries to ensure customer satisfaction and support.

What skills and qualifications are needed to thrive as a remote inbound customer service representative?

To thrive as a Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability help set top performers apart when addressing diverse customer needs remotely. These skills and qualities are vital for ensuring customer satisfaction, resolving issues efficiently, and maintaining a positive company reputation.

What are common challenges faced by remote inbound customer service representatives, and how can they be managed?

Remote inbound customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing time effectively in a home environment, and handling high call volumes. To overcome these, it's important to set up a dedicated workspace, use company-provided tools for collaboration, and practice active listening to ensure customer satisfaction. Regular virtual meetings with the team and ongoing training can also help build skills and foster a sense of connection despite the remote setting.

What is the difference between Remote Inbound Customer Service vs Remote Outbound Customer Service?

AspectRemote Inbound Customer ServiceRemote Outbound Customer Service
Primary RoleAssist customers with inquiries, support, and problem resolutionReach out to customers for sales, surveys, or follow-ups
Work EnvironmentCustomer support centers, home officesSales or survey campaigns, home offices
Required SkillsCommunication, problem-solving, patiencePersuasion, sales techniques, communication
Common CertificationsCustomer service certifications, communication skillsSales training, persuasion skills

Remote Inbound Customer Service involves assisting customers with their questions and issues, focusing on support and problem resolution. In contrast, Remote Outbound Customer Service primarily involves proactively reaching out to customers for sales, surveys, or follow-up purposes. Both roles often require strong communication skills and may share similar certifications, but their main functions differ significantly.

What are popular job titles related to Remote Inbound Customer Service jobs in Remote, OR?

For Remote Inbound Customer Service jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service jobs in Remote, OR look for?

The top searched job categories for Remote Inbound Customer Service jobs in Remote, OR are:

Remote Inbound Customer Service jobs near you
Infographic showing various Remote Inbound Customer Service job openings in Remote, OR as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $34,428 per year, or $16.6 per hour.

Customer Support Analyst Tier 1

AGFA

OR • On-site, Remote

Full-time

Posted 5 days ago

Job description

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).
At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management.
From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.
The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support and services. The Customer Support Analyst, Tier 1 will use a wide variety of systems analysis techniques and procedures as well as creativity and latitude to resolve customer issues and requests.
What You'll Do (Duties & Responsibilities):
  • Provide telephone and remote access, consultation and technical expertise to Agfa customers, Field Engineers, Sales and Implementation Teams.
  • Utilize support software for call logging and tracking.
  • Document solution and resolution steps in product knowledge database to ensure problems and solutions are communicated to all necessary service organizations.
  • Manage escalations, complaints to Level 2 and Development, and follow through as point of contact to higher level support teams.
  • Attend Agfa product-training, underlying technologies courses and maintain an expert working knowledge of targeted products and solutions.
  • Document solution and resolution steps in product knowledge database to ensure problems and solutions are communicated to all necessary service organizations.
  • Participate in visits to customer sites.

Principal Accountabilities for:
  • Ensuring a high customer satisfaction rate
  • Timely handling of incidents according to Agfa's policies and processes
  • Being knowledgeable and up to date on latest versions of our own products & solutions, underlying platforms and relevant 3rd party products
  • Meeting/respecting SLA-requirements defined in the Service Level Agreements (SLA).

What You'll Bring (Education & Experience):
  • Bachelor's Degree in Computer Science and/or Information Systems or an equivalent combination of education and experience.
  • Technical and practical knowledge of IT-Infrastructure Solutions (such as data base solutions, different operating systems, server landscape) and Agfa products
  • Three years previous work experience in a technical customer support role in a high-tech company or in a high-volume customer support environment, including one year in Healthcare IT. Medical imaging experience a plus.
  • Strong technical experience and able to work with teams in a virtual environment.
  • General knowledge of networking and operating systems (UNIX and Windows), databases (Oracle), remote connectivity, security and image processing.
  • Experience with and understanding of HL7 or DICOM is preferred.
  • Knowledge of Programming Languages VB/ASP, VB.NET, HTML, XML - is a plus.
  • Knowledge of Data Manipulation Languages - SQL, PL/SQL - is a plus.
  • Excellent communication and customer service skills.
  • Exposure to information systems in a hospital environment would be an asset.
  • Industry certification is preferred.

Specific Skills:
  • Previous knowledge of Agfa software or similar industry PACS, HIS, RIS or EMR products, hospital workflow and a demonstrated capability to learn cutting edge new applications and technologies.
  • Superior multitasking skills.
  • Ability to work in a fast-paced environment
  • Demonstrated resourcefulness to see problems and issues through resolution.
  • Strong communications skills (oral/written) to interact effectively and professionally with both internal and external customers.
  • Must be eligible to travel.
  • Must be eligible to apply for customer-initiated security clearances such as the US National Agency Check (NAC).
  • Must be able to participate in on-call rotation.
  • Ability to work outside normal hours is required.

We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment application process, please contact agfahealthcarehrna@agfa.com.
At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal and inclusive workplace that fully represents the different cultures, viewpoints and backgrounds of our global organization and the world we live in.
Learn more about Agfa HealthCare and follow us on Instagram.

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