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Customer Service Manager Jobs in Remote, OR (NOW HIRING)

Bekaert

Customer Service Specialist

OR · On-site

$16 - $21/hr

... and services in a safe, smart, and sustainable way. Our focus extends to markets such as new ... Keep customers and sales managers informed of order status, delays, or changes, building trust ...

Domino's Pizza

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice ...

Domino's

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice ...

Domino's Franchise

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice ...

U-Haul

Customer Service Representative

Coos Bay, OR

$15.25 - $20.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Coos Bay, OR · On-site

$15.25 - $20.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Coos Bay, OR

$15.25 - $20.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Home Depot

Customer Service/Sales

Roseburg, OR · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Roseburg, OR · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

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Showing results 1-20

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Remote, OR

Customer Service Manager information

See Remote, OR salary details

$24.5K

$57.9K

$100.9K

How much do customer service manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for customer service manager in Remote, OR is $57,941.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $69,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by Customer Service Managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the 5 P's of customer service?

The 5 P's of customer service are Product, Price, Place, Promotion, and People. For a Customer Service Manager, understanding these elements helps in delivering effective service, managing customer expectations, and improving overall satisfaction. Focusing on People, including communication and empathy, is especially crucial in customer interactions.

What are the key skills and qualifications needed to thrive as a Customer Service Manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What do you do as a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. They develop policies, monitor service quality, and use tools like CRM software to improve customer experience and support business goals.

What is the role of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving issues, and ensuring high levels of customer satisfaction. They develop policies, monitor service quality, and use tools like CRM systems to improve customer experience and support business goals.

What does a Customer Service Manager do?

A Customer Service Manager oversees a team of customer service representatives and ensures that customers receive excellent service and support. They handle escalated issues, train staff, monitor performance metrics, and implement strategies to improve customer satisfaction. Additionally, they may be responsible for developing customer service policies and liaising with other departments to resolve complex problems. Their main goal is to maintain high levels of customer loyalty and ensure that company standards are met.

What's the highest paying customer service job?

The highest paying customer service roles are often in executive or specialized management positions, such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What Do Customer Service Managers Do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Remote, OR? The most popular types of Customer Service jobs in Remote, OR are:
What are popular job titles related to Customer Service Manager jobs in Remote, OR? For Customer Service Manager jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Remote, OR look for? The top searched job categories for Customer Service Manager jobs in Remote, OR are:
What cities near Remote, OR are hiring for Customer Service Manager jobs? Cities near Remote, OR with the most Customer Service Manager job openings:
Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Remote, OR as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $57,941 per year, or $27.9 per hour.

Customer Service Representative

Shehadey Family Foods LLC

Roseburg, OR • On-site

$20 - $22.23/hr

Full-time

Posted 14 days ago

Job description

The Customer Service Representative is responsible for providing a variety of support, customer service and office administration duties related to servicing Umpqua Dairy customers. They provide information to customers via telephone and email regarding product orders, order status, delivery status, and coordination of product returns.
Provides customer account management service by coordinating and managing order entry, order inquiry, product information, order status and customer returns. The Customer Service Representative will also be responsible for demonstrating our Producers Dairy Core Values and carrying out our purpose of Nourishing Lives.
Wage: $20.00 - $22.23/hr
Schedule: Mon - Fri 7:30am to 4:00pm *including most holidays
Essential Functions:
  • Gain knowledge and acquire expertise in the ERMS system.
  • Process and complete high volume of orders timely, accurately, and thoroughly and enhance sales where appropriate.
  • Perform various office administration duties including but not limited to keying in orders, processing faxes, preparation of reports, etc.
  • Ensure ice cream orders are processed accurately, including special loads.
  • Address and help to resolve customer complaints.
  • Provide prompt and thorough communication to the Sales Representatives, Department Managers and/or Branch Managers on customer behavior, including customer status changes, orders, changes in order frequency/products, concerns, ASTEC opportunities, etc.
  • Assist with the communication of any changes that impact Umpqua Dairy Customers.
  • Utilize customer history to review orders and make necessary changes and recommendations.
  • Optimize the customer experience by educating them on new or other products within our portfolio that may be beneficial to them.
  • Create, maintain, and distribute order guides.
  • Other duties as assigned.

Knowledge, Skills and Abilities:
  • High School Diploma or GED
  • Ability to communicate effectively with all levels of team members and customers
  • Excellent communication and persuasion skills.
  • Strong level of knowledge of Microsoft Office suite, including outlook, excel, etc.
  • Operate Multi line phone system
  • Ability to add, subtract, multiply and divide in all units of measure
  • Ability to work individually as well as in a team dynamic
  • Well-built skills in organization, prioritization, multi-tasking and time management
  • Strong attention to detail and accuracy
  • Customer service focus - pleasant and helpful disposition in interacting with customers, both internal and external
  • Solution-oriented.
  • Must be a team player
  • Dairy/Food & Beverage Manufacturing experience preferred

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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