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Customer Service Manager Jobs in Remote, OR (NOW HIRING)

Domino's Franchise

Customer Service Rep

Myrtle Creek, OR

$15 - $20.25/hr

From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice ...

Domino's

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice ...

U-Haul

Customer Service Representative

Coos Bay, OR · On-site

$15.25 - $20.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Roseburg, OR · On-site

$16.25 - $22/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Roseburg, OR

$16.25 - $22/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Coos Bay, OR · On-site

$15.25 - $20.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Landis+Gyr

Premium Service Manager

OR · On-site

The position requires strong customer service and communication skills, knowledge of utility ... Hands-on device management, including network configuration, firmware updates, software update ...

Home Depot

Customer Service/Sales

Roseburg, OR · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Roseburg, OR · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Douglas Fast Net

Customer Service Representative

Roseburg, OR · On-site

$15.25 - $21/hr

We are looking for a dedicated and professional Customer Service Representative(CSR). As a CSR, you will support DFN's customers in-person, over the phone, and via email and chat. You should apply if ...

Walgreens

Customer Service Associate - Temporary

North Bend, OR · On-site

$13.50 - $18.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Dollartree

Customer Service Associate I

Coos Bay, OR · On-site

$13.75 - $19/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Remote, OR

Customer Service Manager information

See Remote, OR salary details

$24.5K

$57.9K

$100.9K

How much do customer service manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for customer service manager in Remote, OR is $57,941.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $69,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by Customer Service Managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the 7 Cs of customer service?

The 7 Cs of customer service are a set of principles that help customer service managers and representatives deliver quality support. They include Courtesy, Communication, Credibility, Comfort, Consistency, Content, and Care. Applying these principles ensures positive customer interactions and enhances overall service quality.

What are the key skills and qualifications needed to thrive as a Customer Service Manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What do you do as a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. They develop policies, monitor service quality, and use tools like CRM software to improve customer experience and meet organizational goals.

Do you need a degree to be a customer service manager?

A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience in customer service and strong leadership skills are often more important for this role than formal education. Certifications in customer service or management can also enhance prospects.

What is the role of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving issues, and ensuring high levels of customer satisfaction. They develop policies, monitor performance metrics, and coordinate with other departments to improve service quality and efficiency.

What does a Customer Service Manager do?

A Customer Service Manager oversees a team of customer service representatives and ensures that customers receive excellent service and support. They handle escalated issues, train staff, monitor performance metrics, and implement strategies to improve customer satisfaction. Additionally, they may be responsible for developing customer service policies and liaising with other departments to resolve complex problems. Their main goal is to maintain high levels of customer loyalty and ensure that company standards are met.

What's the highest paying customer service job?

The highest paying customer service roles are often in senior management positions such as Customer Service Director or Vice President of Customer Experience, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools.

What are the 7 C's of customer service?

The 7 C's of customer service are a set of principles that include Courtesy, Communication, Credibility, Comfort, Consistency, Care, and Clarity. For a Customer Service Manager, applying these principles helps ensure positive customer interactions and satisfaction. Mastery of these concepts supports effective team leadership and service quality improvement.

What Do Customer Service Managers Do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Remote, OR? The most popular types of Customer Service jobs in Remote, OR are:
What are popular job titles related to Customer Service Manager jobs in Remote, OR? For Customer Service Manager jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Remote, OR look for? The top searched job categories for Customer Service Manager jobs in Remote, OR are:
What cities near Remote, OR are hiring for Customer Service Manager jobs? Cities near Remote, OR with the most Customer Service Manager job openings:
Customer Service Manager jobs near you
Customer Service Representative

Customer Service Representative

Shehadey Family Foods LLC

Roseburg, OR • On-site

$20 - $22.23/hr

Full-time

Re-posted 15 days ago

Job description

The Customer Service Representative is responsible for providing a variety of support, customer service and office administration duties related to servicing Umpqua Dairy customers. They provide information to customers via telephone and email regarding product orders, order status, delivery status, and coordination of product returns.
Provides customer account management service by coordinating and managing order entry, order inquiry, product information, order status and customer returns. The Customer Service Representative will also be responsible for demonstrating our Producers Dairy Core Values and carrying out our purpose of Nourishing Lives.
Wage: $20.00 - $22.23/hr
Schedule: Mon - Fri 7:30am to 4:00pm *including most holidays
Essential Functions:
  • Gain knowledge and acquire expertise in the ERMS system.
  • Process and complete high volume of orders timely, accurately, and thoroughly and enhance sales where appropriate.
  • Perform various office administration duties including but not limited to keying in orders, processing faxes, preparation of reports, etc.
  • Ensure ice cream orders are processed accurately, including special loads.
  • Address and help to resolve customer complaints.
  • Provide prompt and thorough communication to the Sales Representatives, Department Managers and/or Branch Managers on customer behavior, including customer status changes, orders, changes in order frequency/products, concerns, ASTEC opportunities, etc.
  • Assist with the communication of any changes that impact Umpqua Dairy Customers.
  • Utilize customer history to review orders and make necessary changes and recommendations.
  • Optimize the customer experience by educating them on new or other products within our portfolio that may be beneficial to them.
  • Create, maintain, and distribute order guides.
  • Other duties as assigned.

Knowledge, Skills and Abilities:
  • High School Diploma or GED
  • Ability to communicate effectively with all levels of team members and customers
  • Excellent communication and persuasion skills.
  • Strong level of knowledge of Microsoft Office suite, including outlook, excel, etc.
  • Operate Multi line phone system
  • Ability to add, subtract, multiply and divide in all units of measure
  • Ability to work individually as well as in a team dynamic
  • Well-built skills in organization, prioritization, multi-tasking and time management
  • Strong attention to detail and accuracy
  • Customer service focus - pleasant and helpful disposition in interacting with customers, both internal and external
  • Solution-oriented.
  • Must be a team player
  • Dairy/Food & Beverage Manufacturing experience preferred

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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