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Digital Customer Service Jobs in Remote, OR (NOW HIRING)

... service innovation, inputting competitive insight and customer priorities into the development cycle. Scope: * Based in the Digital organization, with a focus on evangelizing the end to end of ...

Digital Evangelist

OR · On-site +1

... service innovation, inputting competitive insight and customer priorities into the development cycle. Scope: * Based in the Digital organization, with a focus on evangelizing the end to end of ...

Photo Specialist

North Bend, OR · On-site

$15.75 - $21/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Photo Specialist

North Bend, OR

$15.75 - $21/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Photo Specialist

North Bend, OR · On-site

$16 - $18/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Service Leader

Roseburg, OR · On-site

$15.25 - $20/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Digital Tips * Paid time off * Holiday closures * Competitive compensation * Opportunities for ...

Service Leader

Roseburg, OR · On-site

$16.25 - $21.25/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Digital Tips * Paid time off * Holiday closures * Competitive compensation * Opportunities for ...

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Digital Customer Service information

See Remote, OR salary details

$9

$18

$26

How much do digital customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for digital customer service in Remote, OR is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical daily tasks and workflow for a digital customer service representative?

As a Digital Customer Service representative, your typical day involves responding to customer inquiries via email, live chat, social media, or messaging platforms, troubleshooting issues, and providing accurate information about products or services. You’ll often use customer relationship management (CRM) tools to track interactions and ensure timely follow-ups. Collaboration with other departments, such as technical support or sales, may be required to resolve complex issues efficiently. The role is usually fast-paced, requiring multitasking and prioritizing customer requests, all while maintaining a high level of professionalism and customer satisfaction.

What is the role of a digital customer service agent?

A digital customer service agent handles customer inquiries and issues through online channels such as chat, email, or social media. They provide support, resolve problems, and ensure customer satisfaction using communication skills and often customer service software tools. The role requires good digital literacy and the ability to work in a fast-paced, remote environment.

What is a digital customer service?

A Digital Customer Service job involves assisting customers through online channels such as chat, email, social media, and mobile apps. Responsibilities typically include answering inquiries, resolving issues, and providing support using digital tools. This role requires strong communication skills, problem-solving abilities, and familiarity with digital platforms. It aims to enhance customer experience by offering efficient and convenient service in a digital-first environment.

What are the key skills and qualifications needed to thrive in digital customer service, and why are they important?

To thrive as a Digital Customer Service professional, you need excellent communication abilities, strong problem-solving skills, and familiarity with digital platforms, often supported by a high school diploma or relevant customer service experience. Technical proficiency with CRM systems, live chat software, and helpdesk tools such as Zendesk or Salesforce is commonly required. Outstanding candidates demonstrate patience, adaptability, and empathy, helping to build positive customer relationships even in challenging situations. These skills are vital for providing efficient, high-quality support through digital channels while ensuring customer satisfaction and loyalty.

What are popular job titles related to Digital Customer Service jobs in Remote, OR? For Digital Customer Service jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Digital Customer Service jobs in Remote, OR look for? The top searched job categories for Digital Customer Service jobs in Remote, OR are:
Infographic showing various Digital Customer Service job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,059 per year, or $18.8 per hour.

Customer Service Center Representative

First Community Credit Union

Coquille, OR • On-site

$19 - $25/hr

Other

Medical, Dental, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Customer Service Representative

Location(s) available to internal applicants only: Coquille, Grants Pass South, Klamath Falls North, Milton-Freewater

Salary Range: $19.00 - $25.00 (USD) Hourly

Schedule: Full-Time, Monday through Friday, occasional Saturdays

If you excel at customer service, have a passion for helping people and the ability to make sound decisions, we have a position for you!

As the first point of contact in our Customer Service Center, you will provide the warmth of the human experience and the convenience of the latest digital interfaces. You will assist our members over the phone and through online chat with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional service.

As a First Community employee, you will enjoy:

  • 100% Employer Paid Medical & Dental
  • Annual Bonus & Incentive Plan
  • Generous Personal, Vacation & Sick Days
  • Tuition Reimbursement
  • Wellness & Fitness Incentive
  • Paid Volunteer Leave

As an ideal candidate, you will have:

  • Customer Service Experience (call center experience preferred)
  • Capability to assist members through multiple channels including, but not limited to phone, email, and chat.
  • Meticulous attention to details, outstanding problem-solving skills and the ability to manage multiple projects and tasks simultaneously.

First Community Credit Union is an equal opportunity employer. We are committed to diversity, equity and inclusion. All qualified individuals are encouraged to apply and will be given full consideration for employment regardless of race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process. Equal opportunity employer, including protected Veterans and individuals with disabilities.