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Digital Customer Service Jobs in Remote, OR (NOW HIRING)

CHIPOTLE

Service Leader

Roseburg, OR · On-site

$16.25 - $21.25/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Digital Tips * Paid time off * Holiday closures * Competitive compensation * Opportunities for ...

Chipotle

Service Leader

Roseburg, OR

$15.25 - $20/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Digital Tips * Paid time off * Holiday closures * Competitive compensation * Opportunities for ...

Ardent

Care Advisor I

Coos Bay, OR · Remote

Experience: 13 years of experience in customer service, healthcare advocacy, or BPO operations ... You are a quick learner with computers, CRM systems (like Salesforce or Zendesk), and digital ...

Ardent

Care Advisor I

Coos Bay, OR · Remote

Experience: 1-3 years of experience in customer service, healthcare advocacy, or BPO operations ... You are a quick learner with computers, CRM systems (like Salesforce or Zendesk), and digital ...

Canon Careers

Field Service Technician I

Gold Beach, OR · On-site

$19 - $26.31/hr

If finding an effective fix and supporting customers with the highest level of service standards ... A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging ...

Anticimexinc

Field Services Technician

Eastside, OR · On-site

$24 - $30/hr

We are looking for a production-driven, customer service oriented pest control technician with our ... Record accurate digital notes promptly for each customer What do you need to be able to do?

T-Mobile

Mobile Associate - Retail Sales

Roseburg, OR · On-site

$20/hr

The role requires developing skills in customer interaction, digital tool usage, and service plan recommendations. Success is measured by customer satisfaction, proficiency in product knowledge, and ...

Atos

PROJECT MANAGER

OR · Remote

... leader in digital transformation, technology, and consulting services. We partner with ... Engage customers and stakeholders to triage, prioritize, and resolve feedback * Present project ...

Under Armour

Lead, Product Manager - Platform Services

OR · On-site +1

$125K - $165K/yr

This role translates business and customer needs into scalable services, drives cross-team ... Experience with platform or service-oriented architecture within digital or ecommerce environments

Koerber

Service Engineer, Automation

OR · On-site

You will travel to the customer's facility for troubleshooting, retrofit, and repair activities ... and digital environment providing the opportunity to advance your career. Irrespective of whether ...

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Showing results 21-40

All JobsDigital Customer Service JobsDigital Customer Service Jobs in Remote, OR

Digital Customer Service information

See Remote, OR salary details

$9

$18

$26

How much do digital customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for digital customer service in Remote, OR is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical daily tasks and workflow for a digital customer service representative?

As a Digital Customer Service representative, your typical day involves responding to customer inquiries via email, live chat, social media, or messaging platforms, troubleshooting issues, and providing accurate information about products or services. You’ll often use customer relationship management (CRM) tools to track interactions and ensure timely follow-ups. Collaboration with other departments, such as technical support or sales, may be required to resolve complex issues efficiently. The role is usually fast-paced, requiring multitasking and prioritizing customer requests, all while maintaining a high level of professionalism and customer satisfaction.

What is the role of a digital customer service agent?

A digital customer service agent handles customer inquiries and issues through online channels such as chat, email, or social media. They provide support, resolve problems, and ensure customer satisfaction using communication skills and often customer service software tools. The role requires good digital literacy and the ability to work in a fast-paced, remote environment.

What is a digital customer service?

A Digital Customer Service job involves assisting customers through online channels such as chat, email, social media, and mobile apps. Responsibilities typically include answering inquiries, resolving issues, and providing support using digital tools. This role requires strong communication skills, problem-solving abilities, and familiarity with digital platforms. It aims to enhance customer experience by offering efficient and convenient service in a digital-first environment.

What are the key skills and qualifications needed to thrive in digital customer service, and why are they important?

To thrive as a Digital Customer Service professional, you need excellent communication abilities, strong problem-solving skills, and familiarity with digital platforms, often supported by a high school diploma or relevant customer service experience. Technical proficiency with CRM systems, live chat software, and helpdesk tools such as Zendesk or Salesforce is commonly required. Outstanding candidates demonstrate patience, adaptability, and empathy, helping to build positive customer relationships even in challenging situations. These skills are vital for providing efficient, high-quality support through digital channels while ensuring customer satisfaction and loyalty.

What are popular job titles related to Digital Customer Service jobs in Remote, OR? For Digital Customer Service jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Digital Customer Service jobs in Remote, OR look for? The top searched job categories for Digital Customer Service jobs in Remote, OR are:
Digital Customer Service jobs near you
Infographic showing various Digital Customer Service job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,059 per year, or $18.8 per hour.

Care Advisor I

Ardent Outsourcing Services LLC

Roseburg, OR • On-site

$17/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 27 days ago

Job description

About Ardent
At Ardent, we believe that the "product" in the BPO industry is our people and their time. We partner with mission-driven healthcare organizations to bridge the health literacy gap in the U.S. healthcare system. Our mission is to cut through the red tape of healthcare by pairing patients with expert advocates, ensuring they have the tools to make better decisions and achieve better outcomes.
We are a high-growth, intense, and heart-led team. Ardent isn't a place to coast; it's a place to redefine the patient experience through urgency, precision, and empathy.
About the Role
As a Care Advisor I, you will serve as the operational backbone of the patient journey. This is a hybrid role that blends high-touch customer support with rigorous backend operations. You will be the human voice and heart of our service, supporting patients and healthcare advocates via phone, email, and chat.
Your goal is to handle escalated patient inquiries that require thoughtful problem-solving and relationship management.
This role focuses on addressing complex patient concerns, processing sensitive requests, and preserving patient relationships during challenging interactions. You aren't just answering questions; you are orchestrating a seamless workflow between clinical teams, advocates, and patients to ensure world-class outcomes.
Key Responsibilities
  • Omnichannel Support: Resolve inquiries to complete satisfaction via phone, email, and chat, acting as the primary point of contact for members throughout their journey.
  • Operational Execution: Manage the backend tasks required to move members through healthcare processes, including appointment confirmations, medical information retrieval, and troubleshooting.
  • Relationship Management: Build strong, empathetic bonds with clients and advocates, navigating tough conversations with grace and a solution-oriented mindset.
  • Process Improvement: Identify bottlenecks or "friction points" in the customer journey and collaborate with leadership to implement automation or workflow optimizations.
  • Technical Troubleshooting: Act as a natural troubleshooter, guiding users through basic browser, mobile app, or connectivity issues related to the platform.
  • Data & Feedback: Meticulously document all interactions in the CRM and track feedback to help our partners build a world-class experience.
  • Liaison & Coordination: Facilitate quick resolutions for site-specific issues and ensure seamless handoffs between clinical teams and advocates.

What You Bring to the Table
  • Experience: 1-3 years of experience in customer service, healthcare advocacy, or BPO operations.
  • Empathy as a Superpower: You thrive on helping people from all walks of life and are comfortable forming quick bonds with clients, even when they are upset or stressed.
  • Technical Fluency: You are a quick learner with computers, CRM systems (like Salesforce or Zendesk), and digital communication tools.
  • Operational Curiosity: You don't just follow a script; you want to understand the "why" behind the process and suggest better ways to get things done.
  • Reliability: You are disciplined in a remote environment, detail-oriented, and able to manage multiple priorities in a fast-paced "startup" atmosphere.
  • Mission-Driven: A genuine passion for healthy living and a desire to help people navigate the complexities of the healthcare system.

Requirements & Work Environment
  • Remote Work-Home: Enjoy the flexibility of a 100% remote role with the support of an established, connected team.
  • Work Hours: Ability to work full-time including evenings and weekends
  • Education: High school diploma or equivalent.
  • Internet: Must have a high-speed, stable internet connection with a router capable of a wired (plug-in) connection and speeds of 100 Mbps download and 20 Mbps upload.
  • Workspace: A dedicated, distraction-free home office space.
  • Location: Must be based in Douglas (Roseburg), Josephine (Grants Pass), Jackson (Medford), or Coos (Coos Bay) Counties in Oregon.

Perks and Benefits
  • Health & Wellness: Comprehensive Medical, Dental, and Vision insurance plans.
  • Time Off: Paid Time Off (PTO) and paid holidays.
  • Recognition & Rewards: Monthly and quarterly performance awards for those who consistently exceed KPIs and deliver exceptional care.
  • Employee Referral Program: Earn potential significant bonuses for bringing top-tier talent into the Ardent Outsourcing Services family.
  • Growth: Access to continuous coaching, professional development, and a culture that emphasizes learning from mistakes.
  • Paid Training Program: A robust onboarding experience to set you up for success with our systems and platforms.

Up for the challenge? We're looking for someone with heart, grit, and a "get it done" mentality. If you're ready to do the best work of your life, we look forward to meeting you.
This job description is intended to convey the general nature and scope of the role. Responsibilities may evolve based on business need. Ardent is an equal opportunity employer.

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