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Customer Manager Jobs in Arizona (NOW HIRING)

TRAPP TECHNOLOGY INC

Customer Success Manager

Phoenix, AZ · On-site +1

$60K/yr

The Customer Success Manager is responsible for cultivating and maintaining strong relationships with Trapp Technology and ArmorPoint customers. The position serves as the primary point of contact ...

Trapp Technology

Customer Success Manager

Phoenix, AZ · On-site

The Customer Success Manager is responsible for cultivating and maintaining strong relationships with Trapp Technology and ArmorPoint customers. The position serves as the primary point of contact ...

Ryder System, Inc.

Customer Logistics Manager

Phoenix, AZ · On-site

$75K - $85K/yr

We are immediately hiring a Customer Logistics Manager in Phoenix, AR for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our ...

Apriva, LLC

Customer Success Manager

Phoenix, AZ · On-site

$80 - $120/hr

Customer Success Manager 8 days ago Requisition ID: 1081 The Customer Success Manager (CSM) owns the post-sales operational relationship for an assigned portfolio of strategic Apriva accounts -- ISOs ...

Covista

Customer Care Manager

Phoenix, AZ · On-site

$60K - $70K/yr

Opportunity at a Glance The Manager, Customer Care oversees the daily operations of a customer service team that provides front line customer and technical support and is responsible for improving ...

Epiq

Customer Success Manager

Phoenix, AZ · Remote

Customer Success Manager - AIPowered Legal Technology We're looking for a Customer Success Manager to help customers successfully adopt and grow with Epiq's AIenabled legal technology platforms ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$65K/yr

Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona (Hybrid working - 3 days a week required in the Office. Remote working is not offered.) Lead ...

Valid8 Financial, Inc.

Customer Success Manager

Phoenix, AZ · On-site

$100 - $150/hr

The Customer Success Manager will own a portfolio of accounts end-to-end, driving implementation, engagement, ROI, retention, and expansion. You'll serve as the primary relationship holder for your ...

New

Socket.dev

Customer Success Manager

Phoenix, AZ · On-site

$90 - $120/hr

The Customer Success Manager will own a portfolio of accounts end-to-end, driving implementation, engagement, ROI, retention, and expansion. You'll serve as the primary relationship holder for your ...

New

TheRIIM LLC

Customer Success Executive

Scottsdale, AZ · On-site

Company Description About US ( | Mobile: ios.markate.com | android.markate.com Markate.com is a cloud based CRM business owners app which also includes Field Service Management, Sales & Marketing ...

Avnet, Inc.

Customer Operations Manager

Chandler, AZ

$132K/yr

Manage customer backlog and provide commitments for shipments. * Other duties as assigned. Job Level Specifications: * Extensive knowledge and application of principles, theories and concepts.

Five Below

Customer Experience Manager

Bullhead City, AZ · On-site

$18.15/hr

Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end ...

Five Below

Customer Experience Manager

Buckeye, AZ · On-site

$18.15/hr

Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end ...

Five Below

Customer Experience Manager

Buckeye, AZ · On-site

$18.15/hr

Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end ...

Avnet, Inc.

Customer Operations Manager

Chandler, AZ

$132K/yr

Manage customer backlog and provide commitments for shipments. * Other duties as assigned. Job Level Specifications: * Extensive knowledge and application of principles, theories and concepts.

New

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Showing results 41-60

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Arizona

Customer Manager information

See Arizona salary details

$30.8K

$61.6K

$99.7K

How much do customer manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer manager in Arizona is $61,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $72,700.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in Arizona?

The most popular types of Customer jobs in Arizona are:

What are popular job titles related to Customer Manager jobs in Arizona?

For Customer Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Customer Manager jobs in Arizona look for?

The top searched job categories for Customer Manager jobs in Arizona are:

What cities in Arizona are hiring for Customer Manager jobs?

Cities in Arizona with the most Customer Manager job openings:

Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Arizona as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $61,600 per year, or $29.6 per hour.

Customer Success Manager

TRAPP TECHNOLOGY INC

Phoenix, AZ • On-site, Remote

$60K/yr

Full-time

Re-posted 4 days ago

Job description

The Customer Success Manager is responsible for cultivating and maintaining strong relationships with Trapp
Technology and ArmorPoint customers. The position serves as the primary point of contact for assigned accounts,
accountable for understanding their needs, and collaborating with internal teams to deliver
outstanding service. This role requires a strategic mindset, excellent communication skills, and a
passion for ensuring client success.
Essential Duties:
  • Builds and maintains strong, trusting relationships with assigned client accounts.
  • Understands client objectives and works collaboratively to meet their needs.
  • Develops account plans with key team stakeholders to achieve client goals and objectives.
  • Identifies opportunities for account growth and upsells additional services.
  • Conducts regular/frequent cadence meetings with assigned customer accounts to ensure
  • services provided meet standards.
  • Provides regular updates to clients on project status and performance metrics.
  • Ensures governance on contracted services and manages scope of customer support requests.
  • Proactively identifies potential issues and implements preventive measures.
  • Works closely with internal teams to troubleshoot and solve problems.
  • Gathers client feedback and uses it to enhance service delivery.
  • Conducts client satisfaction surveys and implements improvements based on results.
  • Prepares and presents regular reports on account performance. Uses data insights to make
  • informed decisions and recommendations.
  • Tracks assigned Customer Incidents and Service Requests and ensures the complete
  • resolution by the Service Delivery team.
  • Acts as the single point of escalation for Service Requests and ensures prompt and accurate
  • communication with customers.
  • Communicates with customers via Phone, Chat or Email mediums; keeping them informed of
  • support request progress, impending change notifications or mutually agreed maintenance
  • schedules.
  • Maintains accuracy and completeness of Service Delivery Knowledge base.
  • Participates in internal meetings and required trainings.
  • Maintains a professional image and demonstrates an understanding of and follows all Company
  • Policies and Procedures.
  • Other duties as assigned.

  • High School Diploma or GED equivalent, required.
  • 2+ years of experience in the Computer Industry in a hands-on technical position.
  • 4+ years of experience in customer service.
  • 1+ years of experience in a leadership role, preferred.
  • Self-motivated with the ability to work in a fast paced, technically advanced environment.
  • Understanding of support tools, techniques, and how technology is used to provide IT services.
  • Ability to manage multiple tasks and deadlines in a fast paced environment.
  • Technical awareness: ability to match resources to technical issues appropriately.
  • Mid-level knowledge of computer and operating systems.
  • Strong interpersonal and communication skills including active listening and customer-care.
  • Service awareness of all organization's key IT services for which support is being provided.
  • Typing skills to ensure quick and accurate entry of Incident and Service Request details.
  • Exceptional organization and time management skills.

Working Conditions:
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. This job may require handling objects
up to 10 pounds frequently and 20 pounds occasionally. While performing the duties described herein,
the employee is regularly required to sit; use hands and fingers to handle or feel in addition to talking
and hearing. The employee is frequently required to stand and walk. The noise level in the work
environment is usually moderate. Office environment is normally climate-controlled.
Management has the right to revise this job description at any time. The job description is not a contract for employment, and
either you or the employer may terminate employment at any time, for any reason. This job description is not intended to be an
exhaustive list of all duties, responsibilities, or qualifications associated with the job. May perform other duties as assigned.

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