Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...
Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...
Customer Experience Manager FT
Teaticket, MA · On-site
$16 - $22.20/hr
Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...
Customer Experience Manager FT
Teaticket, MA · On-site
$16 - $22.20/hr
Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...
Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...
Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...
Customer Experience Manager PT
$16.75 - $22.60/hr
Store - EATONTOWN, NJ Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store ...
Customer Experience Manager PT
$16.75 - $22.60/hr
Store - EATONTOWN, NJ Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store ...
Customer Experience Manager PT
Eatontown, NJ · On-site
$16.75 - $22.60/hr
Store - EATONTOWN, NJ Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store ...
Customer Experience Manager PT
Eatontown, NJ · On-site
$16.75 - $22.60/hr
Store - EATONTOWN, NJ Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store ...
FT. Customer Experience Manager
Poway, CA · On-site
$17.75 - $23.10/hr
DG-POWAY, CA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery ...
FT. Customer Experience Manager
Poway, CA · On-site
$17.75 - $23.10/hr
DG-POWAY, CA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery ...
Sr. Customer Activation Manager
Lauderdale, MN · On-site +1
$153.85 - $217.20/hr
Kenvue is currently recruiting for a: Sr. Customer Activation Manager What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in ...
Quick apply
Sr. Customer Activation Manager
Lauderdale, MN · On-site +1
$153.85 - $217.20/hr
Kenvue is currently recruiting for a: Sr. Customer Activation Manager What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in ...
Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...
Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...
Store - DFW-GARLAND, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store ...
Store - DFW-GARLAND, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store ...
Sr. Customer Activation Manager
Golden Valley, MN · On-site +1
$153.85 - $217.20/hr
Kenvue is currently recruiting for a: Sr. Customer Activation Manager What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in ...
Sr. Customer Activation Manager
Golden Valley, MN · On-site +1
$153.85 - $217.20/hr
Kenvue is currently recruiting for a: Sr. Customer Activation Manager What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in ...
ANT-ARBOR PARK, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery ...
ANT-ARBOR PARK, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery ...
Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...
Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...
Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...
Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...
The Manager-FSQA Customer Support role will serve as a resource to key customers by supporting North America Zone FSQA Directors, processing plants and other OSI functions by working directly with ...
The Manager-FSQA Customer Support role will serve as a resource to key customers by supporting North America Zone FSQA Directors, processing plants and other OSI functions by working directly with ...
FSQA Customer Support Manager
Aurora, IL · On-site
$97K - $146K/yr
The Manager-FSQA Customer Support role will serve as a resource to key customers by supporting North America Zone FSQA Directors, processing plants and other OSI functions by working directly with ...
FSQA Customer Support Manager
Aurora, IL · On-site
$97K - $146K/yr
The Manager-FSQA Customer Support role will serve as a resource to key customers by supporting North America Zone FSQA Directors, processing plants and other OSI functions by working directly with ...
Job Summary As a Customer Solutions Manager, you will manage and enhance the operational relationships with Allvue's clients. Your role involves being a pivotal point of contact, deeply understanding ...
Job Summary As a Customer Solutions Manager, you will manage and enhance the operational relationships with Allvue's clients. Your role involves being a pivotal point of contact, deeply understanding ...
Job Summary As a Customer Solutions Manager, you will manage and enhance the operational relationships with Allvue's clients. Your role involves being a pivotal point of contact, deeply understanding ...
Job Summary As a Customer Solutions Manager, you will manage and enhance the operational relationships with Allvue's clients. Your role involves being a pivotal point of contact, deeply understanding ...
Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...
Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...
The Customer Experience Manager will serve as a community liaison and high-level resource for residents' questions, concerns, and feedback and in accordance with the vision and expectation of the ...
The Customer Experience Manager will serve as a community liaison and high-level resource for residents' questions, concerns, and feedback and in accordance with the vision and expectation of the ...
Customer Experience Manager-Firewheel Town Center VS
Garland, TX · On-site
$20.50 - $28.20/hr
The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In ...
Customer Experience Manager-Firewheel Town Center VS
Garland, TX · On-site
$20.50 - $28.20/hr
The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In ...
Customer Manager Job information
See salary details
$33K - $39.7K
8% of jobs
$44.5K is the 25th percentile. Wages below this are outliers.
$39.7K - $46.5K
23% of jobs
$46.5K - $53.2K
6% of jobs
$53.2K - $59.9K
8% of jobs
The median wage is $61.3K / yr.
$59.9K - $66.6K
18% of jobs
$66.6K - $73.4K
8% of jobs
$75K is the 75th percentile. Wages above this are outliers.
$73.4K - $80.1K
9% of jobs
$80.1K - $86.8K
6% of jobs
$86.8K - $93.5K
3% of jobs
$93.5K - $100.3K
4% of jobs
$100.3K - $107K
4% of jobs
$33K
$66.1K
$107K
How much do customer manager job jobs pay per year?
What is the difference between Customer Manager Job vs Customer Service Supervisor?
| Aspect | Customer Manager Job | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees customer relationships, develops strategies to improve satisfaction, manages key accounts | Supervises customer service team, handles escalations, ensures team meets service standards |
| Required Skills | Customer relationship management, communication, strategic planning | Leadership, conflict resolution, team management |
| Work Environment | Office-based, client-facing, strategic focus | Call centers, retail, or service centers, team supervision |
| Certifications | Customer service certifications, CRM software knowledge | Customer service certifications, leadership training |
The Customer Manager Job focuses on building and maintaining customer relationships and strategic planning, while the Customer Service Supervisor primarily manages the customer service team and handles daily operations. Both roles require customer service skills and certifications, but differ in scope and responsibilities.

Part-time
Medical, Dental, Vision, PTO
Posted 5 days ago
Michaels rating
4.8
Based on 944 frontline employees who took The Breakroom Quiz
644th of 727 rated retailers
Job description
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
- Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
- Plan and lead the execution of class and in-store events in accordance with Company programs
- Lead the omnichannel processes
- Manage and execute shrink and safety programs
- Assist with cash reconciliation and bank deposits
- Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
- Assist with the onboarding of new Team Members
- Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
- Serve as Manager on Duty (MOD)
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
- Acknowledge customers, help locate the product and provide solutions
- Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
- Manage and execute the shrink and safety programs
- Cross train in Custom Framing selling and production
- In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
- Retail management experience preferred
Physical Requirements
Work Environment
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
About Michaels
Sourced by ZipRecruiter