ZipRecruiter

Log In

1

Customer Manager Job Jobs (NOW HIRING)

Michaels Stores

FT Customer Experience Manager

Sandusky, OH · On-site

$14 - $16.80/hr

Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...

Michaels Stores

Customer Experience Manager-PT

Mesa, AZ · On-site

Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...

Huntington

Customer Experience Manager, Sr

Detroit, MI · On-site +1

CEMs sit within the Experience Management Office (EMO) and act as trusted advisors to the business-connecting data, insights, and real customer stories to decisions that improve experiences and ...

OSI Group

FSQA Customer Support Manager

Aurora, IL

$97K - $146K/yr

The Manager-FSQA Customer Support role will serve as a resource to key customers by supporting North America Zone FSQA Directors, processing plants and other OSI functions by working directly with ...

next page

Showing results 1-20

People also search for

All JobsCustomer Job JobsCustomer Manager Job Jobs

Customer Manager Job information

See salary details

$33K

$66.1K

$107K

How much do customer manager job jobs pay per year?

As of Jun 6, 2026, the average yearly pay for customer manager job in the United States is $66,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Manager Job vs Customer Service Supervisor?

AspectCustomer Manager JobCustomer Service Supervisor
ResponsibilitiesOversees customer relationships, develops strategies to improve satisfaction, manages key accountsSupervises customer service team, handles escalations, ensures team meets service standards
Required SkillsCustomer relationship management, communication, strategic planningLeadership, conflict resolution, team management
Work EnvironmentOffice-based, client-facing, strategic focusCall centers, retail, or service centers, team supervision
CertificationsCustomer service certifications, CRM software knowledgeCustomer service certifications, leadership training

The Customer Manager Job focuses on building and maintaining customer relationships and strategic planning, while the Customer Service Supervisor primarily manages the customer service team and handles daily operations. Both roles require customer service skills and certifications, but differ in scope and responsibilities.

More about Customer Manager Job jobs
What cities are hiring for Customer Manager Job jobs? Cities with the most Customer Manager Job job openings:
What are the most commonly searched types of Customer Job jobs? The most popular types of Customer Job jobs are:
What states have the most Customer Manager Job jobs? States with the most job openings for Customer Manager Job jobs include:
What job categories do people searching Customer Manager Job jobs look for? The top searched job categories for Customer Manager Job jobs are:
Customer Manager Job jobs near you
Customer Experience Manager-Sevierville

Customer Experience Manager-Sevierville

Victoria's Secret

Sevierville, TN • On-site

$22.25 - $29.90/hr

Full-time

Posted 8 days ago

Victoria's Secret rating

6.3

Company rating: 6.3 out of 10

Based on 392 frontline employees who took The Breakroom Quiz

43rd of 102 rated fashion retailers

Job description

A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager.
Primary Responsibility:
The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.
Direct Reports as assigned:
Customer Experience Lead(s) and / or Associates
All Store Leadership Team responsibilities include:
  • Leading and demonstrating company values within the store.
  • Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
  • Conducting associate observations and associate coaching.
  • Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
  • Linking results to behaviors and actions to drive top-line sales.
  • Independently managing labor hours within the store to drive top line sales and profit.
  • Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
  • Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
  • Demonstrating and leading company policy and procedures.
  • Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
  • This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.

Click here for benefit details related to this position.
  • Passion for Victoria's Secret Brand.
  • Ability to improve customer satisfaction and drive customer loyalty.
  • Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
  • A sense of self-awareness with an interest in seeking feedback to improve and develop.
  • Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
  • Ability to monitor/track progress and incorporate feedback into decision-making.
  • Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
  • Experience with influencing cross-functional partners in informal and formal settings to get things done.
  • Ability to work nights, weekends, and a flexible schedule.
  • Ability to stand for long periods and frequently bend, kneel, and lift.
  • Ability to use technology (headsets, mobile devices, computers).
  • 3+ years of retail leadership experience preferred.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

What Victoria's Secret employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply