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Customer Service | Full-Time

Customer Care Agent

Hinesville, GA · On-site

$14.25 - $19/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

New

Customer Operations

Principal DevOps Engineer I

Charlotte, NC · Hybrid

$49.75 - $68/hr

When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a ...

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How much do customer job jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for customer job in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are good customer service jobs?

Customer service jobs include roles such as customer service representative, call center agent, retail associate, and support specialist. These positions typically require strong communication skills, patience, and problem-solving abilities, and may involve working in person, over the phone, or online. Certifications like CPR or specific product knowledge can enhance job prospects in certain industries.

What is the difference between Customer Job vs Customer Service Representative?

AspectCustomer JobCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma; customer service training often provided
Work EnvironmentRetail stores, call centers, online platformsCall centers, retail, corporate offices
Employer & Industry UsageRetail, hospitality, e-commerceCustomer support, call centers, retail
Common Search & ComparisonCustomer JobCustomer Service Representative

Customer Job and Customer Service Representative roles often overlap in work environment and industry. However, Customer Job is a broader term that can include various customer-facing roles, while Customer Service Representative specifically refers to roles focused on assisting customers via phone, email, or in person. Understanding these differences helps job seekers find the right opportunities and employers target the appropriate candidate profiles.

What cities are hiring for Customer Job jobs? Cities with the most Customer Job job openings:
What are the most commonly searched types of Customer Job jobs? The most popular types of Customer Job jobs are:
What states have the most Customer Job jobs? States with the most job openings for Customer Job jobs include:
Customer Job jobs near you

Customer Service Representative, Reliability

Customer Operations

Morrisville, NC • On-site

$15 - $20.25/hr

Other

Posted 2 days ago

New

Job description

Customer Service Reliability Representative

Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you'll thrive as a professional Customer Service Reliability Representative at Spectrum. Customer Service Reliability Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.

As a Customer Service Reliability Rep, you'll provide exceptional customer support by phone, for all of Spectrum's connectivity services including troubleshooting internet, video, and/or voice service issues and handling basic billing inquires and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.

How You'll Make An Impact

  • Continuously learning and turning that knowledge into customer service wins
  • Uncovering customer needs, creating solutions, and resolving problems
  • Making a positive impression on customers through a best-in-class experience
  • Representing a Fortune 100 company with professionalism and courtesy
  • Working in an open, friendly environment with a supportive, energetic team

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you'll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you'd enjoy this type of dynamic job, we want to hear from you.

What You'll Bring To Spectrum

Required Qualifications

  • Education: High school diploma or equivalent
  • Language: Ability to read, write, speak and understand English
  • Skills: Manage multiple customer interactions professionally and efficiently; Demonstrated organization, time management, and interpersonal skills
  • Abilities: Handle multiple tasks
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays

Preferred Qualifications

  • Minimum one year of call center or equivalent experience
  • Customer service/technical support experience; Call Center Experience; Cable operations and/or telecommunications experience

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