As a Quant Analytics Senior Associate Customer Loyalty Analytics within the Data & Analytics organization, you will play a key role in supporting analytics projects across customer experience ...
As a Quant Analytics Senior Associate Customer Loyalty Analytics within the Data & Analytics organization, you will play a key role in supporting analytics projects across customer experience ...
Harmon Agency & Associates LLC-American Family Insurance has 3 locations, and this position is ... The Primary role of the Loyalty Specialist is to take extra special care of our current customers ...
Quick apply
Harmon Agency & Associates LLC-American Family Insurance has 3 locations, and this position is ... The Primary role of the Loyalty Specialist is to take extra special care of our current customers ...
Harmon Agency & Associates LLC-American Family Insurance has 3 locations, and this position is ... The Primary role of the Loyalty Specialist is to take extra special care of our current customers ...
Harmon Agency & Associates LLC-American Family Insurance has 3 locations, and this position is ... The Primary role of the Loyalty Specialist is to take extra special care of our current customers ...
Associate Manager Customer Loyalty & Digital Insights
Deerfield, IL · On-site
$86K - $138K/yr
Provides market, competitive and customer behavior analytics to inform digital strategy and performance. Partners closely with Digital, Marketing, Merchandising, and cross-functional teams to deliver ...
Associate Manager Customer Loyalty & Digital Insights
Deerfield, IL · On-site
$86K - $138K/yr
Provides market, competitive and customer behavior analytics to inform digital strategy and performance. Partners closely with Digital, Marketing, Merchandising, and cross-functional teams to deliver ...
The Quant Analytics Senior Associate will support analytics projects across customer experience functions, leveraging advanced tools to derive insights and improve customer experience through data ...
The Quant Analytics Senior Associate will support analytics projects across customer experience functions, leveraging advanced tools to derive insights and improve customer experience through data ...
Sr. Manager, Loyalty
Roswell, GA · On-site
$116K - $153K/yr
... our Associates - driven by our vision to inspire people through golf and tennis. Position Summary The Sr. Manager of Loyalty will play a key role in shaping how our customers engage with our brand ...
Sr. Manager, Loyalty
Roswell, GA · On-site
$116K - $153K/yr
... our Associates - driven by our vision to inspire people through golf and tennis. Position Summary The Sr. Manager of Loyalty will play a key role in shaping how our customers engage with our brand ...
Customer Service Associate
Milwaukee, WI · On-site
$14.25 - $19.75/hr
... Associate. Actively seeking a friendly, professional, organized individual to process orders ... customer loyalty. Key duties include: Interaction with customers via phone calls and emails.
Quick apply
Customer Service Associate
Milwaukee, WI · On-site
$14.25 - $19.75/hr
... Associate. Actively seeking a friendly, professional, organized individual to process orders ... customer loyalty. Key duties include: Interaction with customers via phone calls and emails.
... Loyalty, Associate Engagement and financial performance targets * Supervise Resident Relations ... customer and associate engagement * Experience working with seniors highly desirable * Master ...
... Loyalty, Associate Engagement and financial performance targets * Supervise Resident Relations ... customer and associate engagement * Experience working with seniors highly desirable * Master ...
Assistant Executive Director
Sandy, UT · On-site
... Loyalty, Associate Engagement and financial performance targets * Supervise Resident Relations ... customer and associate engagement * Experience working with seniors highly desirable * Master ...
Assistant Executive Director
Sandy, UT · On-site
... Loyalty, Associate Engagement and financial performance targets * Supervise Resident Relations ... customer and associate engagement * Experience working with seniors highly desirable * Master ...
... Loyalty, Associate Engagement and financial performance targets * Supervise Resident Relations ... customer and associate engagement * Experience working with seniors highly desirable * Master ...
... Loyalty, Associate Engagement and financial performance targets * Supervise Resident Relations ... customer and associate engagement * Experience working with seniors highly desirable * Master ...
... Loyalty, Associate Engagement and financial performance targets * Supervise Resident Relations ... customer and associate engagement * Experience working with seniors highly desirable * Master ...
... Loyalty, Associate Engagement and financial performance targets * Supervise Resident Relations ... customer and associate engagement * Experience working with seniors highly desirable * Master ...
Customer Service Associate
$12.50 - $17.25/hr
The Customer Service Associate assists customers and helps to maintain the store appearance. The ... loyalty. * Accurately and efficiently operate the cash register, approve refunds for other ...
Customer Service Associate
$12.50 - $17.25/hr
The Customer Service Associate assists customers and helps to maintain the store appearance. The ... loyalty. * Accurately and efficiently operate the cash register, approve refunds for other ...
Customer Service Associate
Linton, IN · On-site
$13.25 - $18.25/hr
The Customer Service Associate assists customers and helps to maintain the store appearance. The ... loyalty. * Accurately and efficiently operate the cash register, approve refunds for other ...
Customer Service Associate
Linton, IN · On-site
$13.25 - $18.25/hr
The Customer Service Associate assists customers and helps to maintain the store appearance. The ... loyalty. * Accurately and efficiently operate the cash register, approve refunds for other ...
Customer Service Associate
Coshocton, OH · On-site
$12.75 - $17.75/hr
The Customer Service Associate assists customers and helps to maintain the store appearance. The ... loyalty. * Accurately and efficiently operate the register, approve refunds for other associates ...
Customer Service Associate
Coshocton, OH · On-site
$12.75 - $17.75/hr
The Customer Service Associate assists customers and helps to maintain the store appearance. The ... loyalty. * Accurately and efficiently operate the register, approve refunds for other associates ...
Customer Service Associate
Muskegon, MI · On-site
$13 - $18/hr
The Customer Service Associate assists customers and helps to maintain the store appearance. The ... loyalty. * Accurately and efficiently operate the register, approve refunds for other associates ...
Customer Service Associate
Muskegon, MI · On-site
$13 - $18/hr
The Customer Service Associate assists customers and helps to maintain the store appearance. The ... loyalty. * Accurately and efficiently operate the register, approve refunds for other associates ...
Customer Service Associate
Abilene, TX · On-site
$14 - $19.25/hr
The Customer Service Associate assists customers and helps to maintain the store appearance. The ... loyalty. * Accurately and efficiently operate the cash register, approve refunds for other ...
Customer Service Associate
Abilene, TX · On-site
$14 - $19.25/hr
The Customer Service Associate assists customers and helps to maintain the store appearance. The ... loyalty. * Accurately and efficiently operate the cash register, approve refunds for other ...
The Customer Service Associate assists customers and helps to maintain the store appearance. The ... loyalty. * Accurately and efficiently operate the cash register, approve refunds for other ...
The Customer Service Associate assists customers and helps to maintain the store appearance. The ... loyalty. * Accurately and efficiently operate the cash register, approve refunds for other ...
Customer Service Associate
$12.75 - $17.75/hr
The Customer Service Associate assists customers and helps to maintain the store appearance. The ... loyalty. * Accurately and efficiently operate the cash register, approve refunds for other ...
Customer Service Associate
$12.75 - $17.75/hr
The Customer Service Associate assists customers and helps to maintain the store appearance. The ... loyalty. * Accurately and efficiently operate the cash register, approve refunds for other ...
Service Team Associate - Insurance Customer Support GavinHeath is partnering with a client in ... Build strong relationships to create long-term customer loyalty * Manage high volume incoming ...
Service Team Associate - Insurance Customer Support GavinHeath is partnering with a client in ... Build strong relationships to create long-term customer loyalty * Manage high volume incoming ...
Customer Service Associate
Sandusky, OH · On-site
$13.50 - $18.75/hr
The Customer Service Associate assists customers and helps to maintain the store appearance. The ... loyalty. * Accurately and efficiently operate the cash register, approve refunds for other ...
Customer Service Associate
Sandusky, OH · On-site
$13.50 - $18.75/hr
The Customer Service Associate assists customers and helps to maintain the store appearance. The ... loyalty. * Accurately and efficiently operate the cash register, approve refunds for other ...
Customer Loyalty Associate information
See salary details
$8.89 - $10.58
3% of jobs
$10.58 - $12.26
8% of jobs
$12.26 - $13.94
12% of jobs
$14.05 is the 25th percentile. Wages below this are outliers.
$13.94 - $15.63
28% of jobs
$15.63 - $17.31
15% of jobs
$18.70 is the 75th percentile. Wages above this are outliers.
$17.31 - $18.99
11% of jobs
$18.99 - $20.67
8% of jobs
$20.67 - $22.36
5% of jobs
$22.36 - $24.04
4% of jobs
$24.04 - $25.72
3% of jobs
$25.72 - $27.40
2% of jobs
$8
$17
$27
How much do customer loyalty associate jobs pay per hour?
What jobs make $3,000 a month without a degree?
What is the difference between Customer Loyalty Associate vs Customer Service Representative?
| Aspect | Customer Loyalty Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer customer service experience | High school diploma or equivalent; customer service experience often preferred |
| Work Environment | Retail, hospitality, or service industries focusing on customer retention | Call centers, retail, or service industries handling customer inquiries |
| Employer & Industry Usage | Companies aiming to improve customer retention and loyalty programs | Broadly used across industries for general customer support |
| Search & Comparison Intent | Focuses on loyalty programs and customer retention strategies | Focuses on resolving customer issues and inquiries |
While both roles involve customer interaction, a Customer Loyalty Associate primarily focuses on building long-term relationships and managing loyalty programs, whereas a Customer Service Representative handles day-to-day customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Quant Analytics Senior Associate - Customer Loyalty Analytics
JP Morgan ChaseWilmington, DE • On-site
Full-time
Medical, Retirement
Posted yesterday
JPMorgan Chase & Co. rating
8.1
Based on 468 frontline employees who took The Breakroom Quiz
46th of 141 rated banks
Job description
Join our Customer Loyalty Analytics team and help shape the future of customer experience through advanced analytics. You'll have the opportunity to collaborate across teams, drive innovative strategies, and make a real impact on how we understand and serve our customers. Grow your career in a dynamic environment that values strategic thinking and data-driven decision making. Develop your skills while working with cutting-edge technologies and methodologies. Be part of a team that values your expertise and encourages continuous learning.
As a Quant Analytics Senior Associate Customer Loyalty Analytics within the Data & Analytics organization, you will play a key role in supporting analytics projects across customer experience functions, channels, and products. You will work collaboratively with cross-functional teams to derive insights from customer journeys and implement strategies to improve the customer experience. Your work will span the full analytics lifecycle, from data development to delivering presentations of findings. We value inclusive, collaborative teamwork and a focus on driving business impact. You will help us turn data into actionable recommendations that matter to our customers and our business.
Our projects range from trend analysis to prescriptive analytics, all centered on data mining, business judgment, and collaboration. You'll partner with Strategic and Analytics teams, leveraging advanced tools and methodologies to deliver insights. The team supports a variety of business units, providing opportunities to work on diverse and challenging projects. You'll be encouraged to stay current with the latest trends in AI and analytics, applying new techniques to enhance our capabilities. This role offers a unique opportunity to influence business decisions and customer outcomes.
Job responsibilities
- Leverage analytical applications (SQL, Alteryx, Python, Tableau, Adobe Analytics, Competitive Intelligence) to analyze complex data sets
- Clean, transform, and interpret trends and patterns in data
- Facilitate identification of KPIs and conduct trend analysis, segmentation, and optimization
- Lead partnerships with Customer Experience Groups to advise on strategies and deliver actionable analysis
- Stay updated on AI, Machine Learning, and Generative AI trends to enhance analytical capabilities
- Prepare and deliver presentations with compelling data narratives for executive audiences
- Document data lineage and scope analytics projects
- Develop hypotheses and conduct data analysis to generate insights
- Collaborate with cross-functional teams to improve customer experience
- Present findings in regularly scheduled analytics meetings and Business Unit Reviews
Required qualifications, capabilities, and skills
- 2+ years of related experience
- Bachelor's degree in a quantitative or related field
- Technical knowledge of data management, governance, big data platforms, and data architecture
- Structured thinker with effective written communication skills
- Ability to present fact-based recommendations clearly and concisely
- Superior written and oral communication skills
- Ability to communicate effectively with all levels of management and business partners
- Proactive and results-driven with a proven track record of execution
Preferred qualifications, capabilities, and skills
- Master's degree or PhD in a relevant field
- Experience with advanced analytics tools and methodologies
- Familiarity with AI, Machine Learning, and Generative AI applications in analytics
- Experience delivering presentations to executive audiences
- Demonstrated ability to "tell a story" with data
- Experience working in cross-functional teams
- Strong business judgment and collaboration skills
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
What JPMorgan Chase & Co. employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About JPMorgan Chase & Co
Sourced by ZipRecruiter
Industry
Finance and insurance and banking and credit intermediation
Company size
10,000+ Employees
Headquarters location
New York, NY, US