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Customer Liaison Jobs in Indiana (NOW HIRING)

Amazon

CS Delivery Station Liaison

Elkhart, IN · On-site

At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...

Amazon

CS Delivery Station Liaison

Elkhart, IN · On-site

At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...

Amazon

CS Delivery Station Liaison

Elkhart, IN · On-site

At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...

Toyota

Contract Manager

Indianapolis, IN · On-site

$84K - $112K/yr

Customer Liaison * Serve as customer liaison connecting the customer as needed with appropriate TAL personnel. * Contract Execution * Oversee the execution of active service contracts, ensuring all ...

Communicarehealth

Hospital Liaison

Indianapolis, IN · On-site

Job Address: 8275 Allison Pointe Trail Suite 370 Indianapolis, IN 46250 Hospital Liaison The ... Monitor marketing activity through CRM software. If you can be a team player and team leader, we ...

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Customer Liaison information

See Indiana salary details

$11

$24

$49

How much do customer liaison jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer liaison in Indiana is $24.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $26.54 per hour, depending on experience, location, and employer.

What is a customer liaison?

A customer liaison strives to provide excellent customer service experiences for potential clients of a business. As a customer liaison, you support the sales team and other company personnel in their duties, such as answering phones, showing customers around a showroom or production facility, providing accurate responses to customer queries, and following up with existing and potential clients to help generate revenue. Qualifications for beginning this career depend on the industry in which you work. In general, you should have prior job experience in sales or customer relations and excellent communication skills.

How does a customer liaison typically collaborate with other departments to resolve client concerns?

Customer Liaisons play a central role in bridging communication between clients and various internal teams, such as sales, technical support, and product development. When a client raises an issue or request, the Customer Liaison gathers essential details and coordinates with the relevant department to ensure a timely and accurate resolution. This role often involves facilitating meetings, tracking progress, and providing feedback to both clients and internal stakeholders. Strong teamwork and clear communication are key to successfully managing these cross-functional interactions.

What are the key skills and qualifications needed to thrive as a customer liaison, and why are they important?

To thrive as a Customer Liaison, you need strong communication, problem-solving, and customer service skills, often supported by experience in client relations or a relevant degree. Familiarity with CRM systems, ticketing software, and basic office applications is typically required. Exceptional interpersonal skills, patience, and the ability to manage conflicts help someone excel in this position. These abilities are crucial for building positive client relationships, ensuring customer satisfaction, and facilitating smooth interactions between customers and the company.

What is the difference between Customer Liaison vs Customer Service Representative?

AspectCustomer LiaisonCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer experience in communication or salesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, client meetings, or remote communicationCall centers, retail, or office environments
Employer & Industry UsageUsed across industries like healthcare, finance, and manufacturing to facilitate client relationshipsCommon in retail, hospitality, and service industries for direct customer interaction

While both roles involve interacting with customers, a Customer Liaison primarily focuses on building and maintaining relationships, often coordinating between clients and internal teams. A Customer Service Representative handles direct customer inquiries, complaints, and support. The roles overlap in communication skills but differ in scope and focus.

More about Customer Liaison jobs

What are the most commonly searched types of Customer Liaison jobs in Indiana?

The most popular types of Customer Liaison jobs in Indiana are:

What are popular job titles related to Customer Liaison jobs in IN?

For Customer Liaison jobs in IN, the most frequently searched job titles are:

Customer Liaison jobs near you
Infographic showing various Customer Liaison job openings in Indiana as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $50,736 per year, or $24.4 per hour.

Customer Service Liaison

Indianapolis, IN • On-site

Heart to Heart Hospice

7.1

Company rating: 7.1 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

24th of 47 rated hospices

People enjoy working here

Good employer

Recommended by parents

Learn more about Heart to Heart Hospiceexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

You can Make A Difference in the lives of others!
At Heart to Heart Hospice, we provide "Compassionate Care from Our Hearts to Yours." Our employees enhance the lives of patients with life-limiting illnesses and their loved ones,during a time when compassionate care is needed most. We are dedicated to making a difference in the lives of employees, offering the opportunity to be associated with caring teammates, and creating positive contributions in each community we serve.
Customer Service Liaison
What You Must Have:
  • 2 - 3 years of healthcare experience
  • Excellent customer service skills
  • Hospice, home health, nursing home, assisted living, or hospital experience preferred.
  • Current State Driver's License
  • Must have reliable transportation and provide ongoing valid and current auto liability insurance
  • Ability to establish and maintain effective working relationships with all segments of the staff, facilities, the lay and professional public, the Board of Directors and Medical Director.
  • Demonstrates good communication and interpersonal skills
  • Experience with EMR software is a plus

Full Time Employee Benefits
  • Competitive Pay
  • Medical, Dental & Vision insurance
  • Paid Time Off
  • Paid holidays
  • 401k with up to 4% employer matching
  • Tuition reimbursement
  • Company car for qualifying individuals
  • Mileage reimbursement

What You Will Do:
  • Promote a customer-focused hospice presence in the healthcare community within healthcare assisted living facilities, nursing homes, home health, and hospitals.
  • Ability to coordinate care amongst the healthcare professionals.
  • Communicate weekly (daily if needed) with patient and family ensuring all needs are met and that Heart to Heart is delivering high level of satisfaction.
  • Responsible for identifying problems or dissatisfaction with patient and/or family and ensuring quick resolution while communicating effectively to clinical team and management if necessary.
  • Coordinate and provide in-services or educational events for family members and/or facilities.
  • Work closely with agency leadership to meet growth and development targets
  • Flexibility in work schedule as referral source, patients and families may require after hours and weekend consultations
  • Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures

It is this Agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.

What Heart to Heart Hospice employees say

Pay

Benefits

Hours and flexibility

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