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Customer Liaison Jobs (NOW HIRING)

Plasman

Customer Liaison

Greer, SC

Customer Liaison - BMW Account Join our dynamic team in the role of a Customer Liaison for the BMW Account and contribute to our ongoing success in delivering top-tier manufacturing solutions for the ...

Magna

Customer Liaison

Piedmont, SC · On-site

Sort materials required to address customer concerns with Decostar liaison(s) and Decostar team members (onsite and/or offsite). * Participate in brainstorming and corrective action team meetings and ...

Magna

Customer Liaison

Piedmont, SC · On-site

Sort materials required to address customer concerns with Decostar liaison(s) and Decostar team members (onsite and/or offsite). * Participate in brainstorming and corrective action team meetings and ...

ValCorp

Customer Liaison Support

Hubert, NC · On-site

$16.37/hr

ValCorp is seeking dependable and detail‑oriented Customer Liaison Support personnel to assist with the receiving, staging, and movement of commercial vehicles on installation. In this role, the ...

ValCorp

Customer Liaison Support

Camp Lejeune, NC · On-site

$16.37/hr

ValCorp is seeking dependable and detail-oriented Customer Liaison Support personnel to assist with the receiving, staging, and movement of commercial vehicles on installation. In this role, the ...

Magna

Liaison, Customer

Birmingham, AL · On-site

The function of the Customer Liaison at a Customer/s manufacturing facility is to inspect and audit any part being used on the line for accuracy and completeness in regard to all customer ...

Magna

Liaison, Customer

Birmingham, AL · On-site

The function of the Customer Liaison at a Customer/s manufacturing facility is to inspect and audit any part being used on the line for accuracy and completeness in regard to all customer ...

trimarkusa

Showroom Customer Liaison

Omaha, NE · On-site

The Showroom Sales Floor Customer Liaison reports to the Sales Manager * Located in Omaha, NE * Full-Time onsite As a Showroom Sales Floor Customer Liaison, you will leverage your extensive retail ...

trimarkusa

Showroom Customer Liaison

Omaha, NE · On-site

The Showroom Sales Floor Customer Liaison reports to the Sales Manager * Located in Omaha, NE * Full-Time onsite As a Showroom Sales Floor Customer Liaison, you will leverage your extensive retail ...

trimarkusa

Showroom Customer Liaison

Omaha, NE

The Showroom Sales Floor Customer Liaison reports to the Sales Manager * Located in Omaha, NE * Full-Time onsite As a Showroom Sales Floor Customer Liaison, you will leverage your extensive retail ...

TriMark

Showroom Customer Liaison

Omaha, NE · On-site

The Showroom Sales Floor Customer Liaison reports to the Sales Manager * Located in Omaha, NE * Full-Time onsite As a Showroom Sales Floor Customer Liaison, you will leverage your extensive retail ...

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Customer Liaison information

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How much do customer liaison jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for customer liaison in the United States is $25.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $27.88 per hour, depending on experience, location, and employer.

What does a customer liaison do?

A customer liaison acts as a communication link between a company and its customers, ensuring customer needs and concerns are addressed effectively. They often handle inquiries, resolve issues, and provide information about products or services, using skills such as communication and problem-solving. The role may involve maintaining customer relationships and coordinating with other departments to improve service quality.

How does a Customer Liaison typically collaborate with other departments to resolve client concerns?

Customer Liaisons play a central role in bridging communication between clients and various internal teams, such as sales, technical support, and product development. When a client raises an issue or request, the Customer Liaison gathers essential details and coordinates with the relevant department to ensure a timely and accurate resolution. This role often involves facilitating meetings, tracking progress, and providing feedback to both clients and internal stakeholders. Strong teamwork and clear communication are key to successfully managing these cross-functional interactions.

What is the highest paying job in customer service?

The highest paying roles in customer service are often managerial or executive positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools.

What Is a Customer Liaison?

A customer liaison strives to provide excellent customer service experiences for potential clients of a business. As a customer liaison, you support the sales team and other company personnel in their duties, such as answering phones, showing customers around a showroom or production facility, providing accurate responses to customer queries, and following up with existing and potential clients to help generate revenue. Qualifications for beginning this career depend on the industry in which you work. In general, you should have prior job experience in sales or customer relations and excellent communication skills.

Is customer liaison a skill?

Customer liaison is a role that requires a combination of skills such as communication, interpersonal abilities, problem-solving, and customer service. These skills are essential for effectively managing client relationships and ensuring customer satisfaction in the position. Developing these skills can improve performance and career prospects in customer-focused roles.

What are Customer Liaisons?

Customer Liaisons are professionals who act as the primary point of contact between a company and its customers. They facilitate communication, address customer inquiries or concerns, and ensure that clients have a positive experience with the organization's products or services. Their role often includes coordinating with various departments to resolve issues, providing updates, and maintaining strong relationships to promote customer satisfaction and loyalty.

What is the difference between Customer Liaison vs Customer Service Representative?

AspectCustomer LiaisonCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer experience in communication or salesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, client meetings, or remote communicationCall centers, retail, or office environments
Employer & Industry UsageUsed across industries like healthcare, finance, and manufacturing to facilitate client relationshipsCommon in retail, hospitality, and service industries for direct customer interaction

While both roles involve interacting with customers, a Customer Liaison primarily focuses on building and maintaining relationships, often coordinating between clients and internal teams. A Customer Service Representative handles direct customer inquiries, complaints, and support. The roles overlap in communication skills but differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Customer Liaison, and why are they important?

To thrive as a Customer Liaison, you need strong communication, problem-solving, and customer service skills, often supported by experience in client relations or a relevant degree. Familiarity with CRM systems, ticketing software, and basic office applications is typically required. Exceptional interpersonal skills, patience, and the ability to manage conflicts help someone excel in this position. These abilities are crucial for building positive client relationships, ensuring customer satisfaction, and facilitating smooth interactions between customers and the company.

What jobs pay 4000 a week without a degree?

Customer Liaison roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain entrepreneurial ventures, but they usually require strong communication skills, networking, and proven performance. Most roles offering such high weekly earnings are commission-based or involve business ownership rather than standard employment.
More about Customer Liaison jobs
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What are the most commonly searched types of Customer Liaison jobs? The most popular types of Customer Liaison jobs are:
Who are the top companies hiring for Customer Liaison jobs? The top employers for Customer Liaison jobs are:
What states have the most Customer Liaison jobs? States with the most job openings for Customer Liaison jobs include:
What are popular job titles related to Customer Liaison jobs? For Customer Liaison jobs, the most frequently searched job titles are:
Customer Liaison jobs near you
Infographic showing various Customer Liaison job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $53,319 per year, or $25.6 per hour.

Customer Liaison

Plasman

Greer, SC

Full-time

Re-posted 4 days ago

Plasman rating

6.8

Company rating: 6.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

One Company, One Driving Force.

With a rich history dating back over 45 years, Plasman is a leading global automotive and manufacturing company with several locations across North America and Europe. At Plasman, you will work with the world's best and brightest to shape the future of our global company. Our employees come from rich and diverse backgrounds working collectively together for the success of one company. We believe the most impressive thing we’ve built is our workforce. And together, we will accomplish more than ever imagined. ™

We are Plasman. And we are One Driving Force.

Plasman is currently seeking a new member to join our QUALITY team as a:

Customer Liaison - BMW Account

Join our dynamic team in the role of a Customer Liaison for the BMW Account and contribute to our ongoing success in delivering top-tier manufacturing solutions for the automotive sector.

Key Responsibilities

  • Ensure compliance with BMW’s quality standards by managing customer-specific quality assurance activities.

  • Act as the key liaison for BMW, facilitating communication and collaboration to address quality concerns and improve satisfaction.

  • Perform root cause analysis and implement corrective and preventive actions tailored for BMW’s requirements.

  • Develop and maintain control plans and FMEAs specific to the BMW account, ensuring product and process integrity.

  • Support new product launches by ensuring quality processes are aligned with BMW’s expectations.

  • Conduct regular audits and quality assessments to ensure adherence to internal and customer-specific standards.

  • Ensure a personal and associate awareness of all quality and business-related operating systems (ISO/IATF).


Qualifications, Skills and Experience We're Looking For

  • Post secondary degree or diploma in engineering, business or related field is preferred; a combination of education, training and years working experience will be considered.

  • Proven experience in quality engineering within the automotive industry, BMW account experience is a distinct advantage.

  • Minimum 5 years' experience in account management, preference to those with international or global account experience.

  • Strong analytical skills with the ability to interpret complex data and develop actionable insights.

  • Exceptional communication skills to effectively interface with clients and internal teams.

  • Proficient in the use of quality tools and methodologies such as Six Sigma, APQP, and PPAP.

  • Comprehensive understanding of automotive quality management systems and standards.

  • Ability to travel to customer and supplier locations as necessary.

  • Demonstrated capability to work collaboratively within cross-functional teams.

  • Strong familiarity with BMW’s production system and methodologies.

Plasman values and supports the unique talents and strengths that each employee brings to our organization. We invest in our people and give them the tools they need to achieve success in their career.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER If you need an accommodation for any part of the application and hiring process or have any questions, please contact HR.

Thousands of Innovative Minds. One Driving Force

Visit our website at plasman.com to see our capabilities and the culture that creates it.

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