ZipRecruiter

Log In

1

Customer Liaison Manager Jobs (NOW HIRING)

Plasman

Customer Liaison

Greer, SC

Ensure compliance with BMW's quality standards by managing customer-specific quality assurance activities. * Act as the key liaison for BMW, facilitating communication and collaboration to address ...

Magna

Customer Liaison

Piedmont, SC · On-site

Sort materials required to address customer concerns with Decostar liaison(s) and Decostar team ... Final decisions are always made by the hiring manager and the hiring team. Importantly, no ...

Magna

Customer Liaison

Piedmont, SC

Sort materials required to address customer concerns with Decostar liaison(s) and Decostar team ... Final decisions are always made by the hiring manager and the hiring team. Importantly, no ...

Magna

Liaison, Customer

Birmingham, AL · On-site

The Customer Liaison is to communicate any issues the customer has during the shift and inspect or ... Final decisions are always made by the hiring manager and the hiring team. Importantly, no ...

Magna

Liaison, Customer

Birmingham, AL

The Customer Liaison is to communicate any issues the customer has during the shift and inspect or ... Project management skills to work on several projects at once, driving each to completion. Ability ...

trimarkusa

Showroom Customer Liaison

Omaha, NE · On-site

The Showroom Sales Floor Customer Liaison reports to the Sales Manager * Located in Omaha, NE * Full-Time onsite As a Showroom Sales Floor Customer Liaison, you will leverage your extensive retail ...

trimarkusa

Showroom Customer Liaison

Omaha, NE · On-site

The Showroom Sales Floor Customer Liaison reports to the Sales Manager * Located in Omaha, NE * Full-Time onsite As a Showroom Sales Floor Customer Liaison, you will leverage your extensive retail ...

trimarkusa

Showroom Customer Liaison

Omaha, NE

The Showroom Sales Floor Customer Liaison reports to the Sales Manager * Located in Omaha, NE * Full-Time onsite As a Showroom Sales Floor Customer Liaison, you will leverage your extensive retail ...

TriMark

Showroom Customer Liaison

Omaha, NE · On-site

The Showroom Sales Floor Customer Liaison reports to the Sales Manager * Located in Omaha, NE * Full-Time onsite As a Showroom Sales Floor Customer Liaison, you will leverage your extensive retail ...

bp

OEM Liaison Manager

Wayne, NJ · On-site

$105K - $155K/yr

The Senior OEM Liaison Manager is the interface between the Industrial Technology team and ... Identifies customer needs and industry trends and inputs into the global technology strategy ...

next page

Showing results 1-20

All JobsCustomer Liaison JobsCustomer Liaison Manager Jobs

Customer Liaison Manager information

See salary details

$12

$25

$51

How much do customer liaison manager jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for customer liaison manager in the United States is $25.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $27.88 per hour, depending on experience, location, and employer.

What does a liaison manager do?

A liaison manager acts as a communication link between different departments, clients, or organizations to ensure smooth collaboration and understanding. They coordinate activities, resolve issues, and facilitate information flow, often requiring strong interpersonal and organizational skills. The role may involve managing meetings, preparing reports, and using communication tools to support effective relationships.

What does a customer liaison do?

A customer liaison manages communication between a company and its clients to ensure customer needs are understood and addressed. They often handle inquiries, resolve issues, and facilitate positive relationships, using skills such as communication, problem-solving, and customer service. The role may involve coordinating with other departments and maintaining records of interactions.

What does a Customer Liaison Manager do?

A Customer Liaison Manager acts as the main point of contact between a company and its clients, ensuring that customer needs and concerns are understood and addressed. They coordinate communication, handle client inquiries or complaints, and work to resolve issues efficiently. Additionally, they often collaborate with internal teams to improve services and maintain strong client relationships, ultimately aiming to enhance customer satisfaction and loyalty.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What are the duties of a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their concerns, and ensuring customer satisfaction. They often analyze customer feedback, develop strategies to improve service quality, and coordinate with other departments to meet customer needs. Strong communication skills and familiarity with customer management tools are essential for this role.

What are the key skills and qualifications needed to thrive as a Customer Liaison Manager, and why are they important?

To thrive as a Customer Liaison Manager, you need a solid understanding of customer service principles, relationship management, and business communication, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and project management systems is typically required. Outstanding interpersonal skills, problem-solving ability, and conflict resolution are crucial soft skills that set top performers apart. These competencies are vital for building strong client relationships, resolving issues efficiently, and ensuring customer satisfaction and retention.

What is the difference between Customer Liaison Manager vs Customer Service Supervisor?

AspectCustomer Liaison ManagerCustomer Service Supervisor
CredentialsRelevant experience in customer relations, often a bachelor's degreeExperience in customer service, often a high school diploma or associate degree
Work EnvironmentOversees customer relations teams, interacts with clients and managementManages customer service staff, handles daily customer inquiries
Industry UsageCommon in industries with complex client relationships like finance, healthcareWidely used across retail, hospitality, and service sectors
Search & Comparison IntentFocuses on strategic customer relationship managementEmphasizes daily customer support and team supervision

The Customer Liaison Manager typically handles strategic client relationships and oversees customer relations teams, requiring more experience and often a degree. In contrast, the Customer Service Supervisor focuses on managing daily customer support operations and supervising frontline staff. Both roles are vital in customer service but differ in scope and responsibilities.

How does a Customer Liaison Manager typically collaborate with other departments to resolve client issues?

A Customer Liaison Manager often acts as the bridge between clients and various internal teams, such as sales, technical support, and product development. They coordinate closely with these departments to gather necessary information, escalate concerns, and ensure timely resolution of client issues. Effective communication and strong relationship-building skills are essential, as the role frequently involves mediating between external client expectations and internal capabilities. This cross-departmental collaboration helps deliver a seamless customer experience and drives continuous improvement.
What cities are hiring for Customer Liaison Manager jobs? Cities with the most Customer Liaison Manager job openings:
What states have the most Customer Liaison Manager jobs? States with the most job openings for Customer Liaison Manager jobs include:
Customer Liaison Manager jobs near you
Infographic showing various Customer Liaison Manager job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $53,319 per year, or $25.6 per hour.

Customer Liaison

Plasman

Greer, SC

Full-time

Re-posted 4 days ago

Plasman rating

6.8

Company rating: 6.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

One Company, One Driving Force.

With a rich history dating back over 45 years, Plasman is a leading global automotive and manufacturing company with several locations across North America and Europe. At Plasman, you will work with the world's best and brightest to shape the future of our global company. Our employees come from rich and diverse backgrounds working collectively together for the success of one company. We believe the most impressive thing we’ve built is our workforce. And together, we will accomplish more than ever imagined. ™

We are Plasman. And we are One Driving Force.

Plasman is currently seeking a new member to join our QUALITY team as a:

Customer Liaison - BMW Account

Join our dynamic team in the role of a Customer Liaison for the BMW Account and contribute to our ongoing success in delivering top-tier manufacturing solutions for the automotive sector.

Key Responsibilities

  • Ensure compliance with BMW’s quality standards by managing customer-specific quality assurance activities.

  • Act as the key liaison for BMW, facilitating communication and collaboration to address quality concerns and improve satisfaction.

  • Perform root cause analysis and implement corrective and preventive actions tailored for BMW’s requirements.

  • Develop and maintain control plans and FMEAs specific to the BMW account, ensuring product and process integrity.

  • Support new product launches by ensuring quality processes are aligned with BMW’s expectations.

  • Conduct regular audits and quality assessments to ensure adherence to internal and customer-specific standards.

  • Ensure a personal and associate awareness of all quality and business-related operating systems (ISO/IATF).


Qualifications, Skills and Experience We're Looking For

  • Post secondary degree or diploma in engineering, business or related field is preferred; a combination of education, training and years working experience will be considered.

  • Proven experience in quality engineering within the automotive industry, BMW account experience is a distinct advantage.

  • Minimum 5 years' experience in account management, preference to those with international or global account experience.

  • Strong analytical skills with the ability to interpret complex data and develop actionable insights.

  • Exceptional communication skills to effectively interface with clients and internal teams.

  • Proficient in the use of quality tools and methodologies such as Six Sigma, APQP, and PPAP.

  • Comprehensive understanding of automotive quality management systems and standards.

  • Ability to travel to customer and supplier locations as necessary.

  • Demonstrated capability to work collaboratively within cross-functional teams.

  • Strong familiarity with BMW’s production system and methodologies.

Plasman values and supports the unique talents and strengths that each employee brings to our organization. We invest in our people and give them the tools they need to achieve success in their career.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER If you need an accommodation for any part of the application and hiring process or have any questions, please contact HR.

Thousands of Innovative Minds. One Driving Force

Visit our website at plasman.com to see our capabilities and the culture that creates it.

What Plasman employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom