Customer Service Liaison
At Property Soar, we are dedicated to redefining excellence in the real estate and property management industry. With a strong commitment to integrity, innovation, and client satisfaction, we empower our team to deliver outstanding results and long-term value. Our culture is built on professionalism, collaboration, and the drive to help both our clients and employees reach new heights of success.
Job Description
We are seeking a Customer Service Liaison who is passionate about providing outstanding client support and ensuring smooth communication between our company, tenants, and property owners. The ideal candidate is a strong communicator, highly organized, and committed to maintaining our company's reputation for excellence and reliability.
Responsibilities
- Serve as the primary point of contact for client inquiries, requests, and service needs.
- Coordinate communication between departments to ensure timely and accurate responses.
- Maintain client records and documentation with attention to confidentiality and accuracy.
- Handle concerns with professionalism, ensuring swift and effective resolutions.
- Assist in scheduling property inspections, follow-ups, and client updates.
- Support process improvements that enhance client satisfaction and operational efficiency.
Qualifications
- Bachelor's degree preferred or equivalent professional experience.
- Minimum of 2 years of experience in customer service, hospitality, or administrative roles.
- Strong communication and interpersonal skills.
- Excellent time management and organizational abilities.
- Proficiency in Microsoft Office Suite and CRM systems.
- Detail-oriented, dependable, and adaptable in a dynamic work environment.
Additional Information
- Competitive annual salary ($54,000 โ $57,000).
- Opportunities for professional growth and advancement.
- Supportive, collaborative team culture.
- Comprehensive training and development programs.
- Full-time position with stable working hours.