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CLIENT SERVICES LIAISON

Colorado Springs, CO · On-site

CLIENT SERVICES LIAISON The Client Services Liaison is responsible for the day-to-day operations of ... Responsible for the collection, billing and tracking of client program and service fees. * Provides ...

Alphabe Insight Inc

Customer Service Liaison

New Orleans, LA · On-site

$57K - $61K/yr

We are seeking a professional and dedicated Customer Service Liaison to serve as the primary point ... Track, manage, and follow up on client requests to ensure complete satisfaction. * Coordinate with ...

Addison Group

Customer Service Liaison

Carol Stream, IL · On-site

$20 - $22/hr

Job Title: Customer Service Liaison Location (city, state): Carol Stream, IL (100% on-site ... Our client is a well-established organization within the food and consumer goods space, supporting ...

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How much do client service liaison jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for client service liaison in the United States is $25.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $27.88 per hour, depending on experience, location, and employer.

What is a client service liaison?

Client Service Liaisons are professionals who act as the main point of contact between a company and its clients. They manage client relationships, address concerns or questions, and ensure that clients receive excellent service throughout their engagement with the company. Their role often involves coordinating with various internal departments to resolve issues promptly and maintain client satisfaction. Strong communication, problem-solving, and organizational skills are essential for this position.

What are the key skills and qualifications needed to thrive as a client service liaison, and why are they important?

To thrive as a Client Service Liaison, you need strong customer service abilities, problem-solving skills, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems, ticketing platforms, and office productivity tools is commonly required. Excellent communication, active listening, and relationship-building skills help you excel in addressing client needs and resolving issues efficiently. These competencies ensure client satisfaction, foster long-term business relationships, and drive overall organizational success.

What are some common challenges faced by client service liaisons, and how can they overcome them?

Client Service Liaisons often encounter challenges such as managing multiple client requests simultaneously, handling difficult client interactions, and ensuring clear communication between clients and internal teams. To overcome these challenges, strong organizational skills and the ability to prioritize tasks are essential. Building effective communication strategies and maintaining professionalism during stressful situations can help foster positive client relationships and smooth collaboration within the team.
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Client Service Liaison jobs near you
Infographic showing various Client Service Liaison job openings in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Temporary. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution, with an average salary of $53,319 per year, or $25.6 per hour.

Customer Service Liaison

Limitless East Marketing

Birmingham, AL

$56K - $60K/yr

Full-time

Medical, PTO

Re-posted 29 days ago

Job description

Company Description

About Us

At Every Word Code, we are passionate about building digital solutions that transform communication. We believe in clarity, precision, and efficiency-in code and in people. Based in Baton Rouge, LA, we support growing businesses and institutions with innovative technology and seamless support services. Our team thrives on professionalism, collaboration, and growth.

Job Description

Job Description

We are seeking a professional and detail-oriented Customer Service Liaison to act as the primary point of contact between our customers and internal departments. This role ensures that client inquiries are handled with care, efficiency, and professionalism. The ideal candidate will possess strong communication and problem-solving skills and be passionate about delivering outstanding customer support.

Responsibilities

  • Serve as the key liaison between customers and internal departments to resolve inquiries and service issues.

  • Respond promptly and professionally to customer questions via phone and email.

  • Document customer interactions and track issues through to resolution.

  • Identify and escalate complex problems to appropriate teams.

  • Maintain accurate records of all customer interactions.

  • Collaborate with product, engineering, and sales teams to improve customer satisfaction.

  • Provide feedback to management on trends and areas for process improvement.

Qualifications

Qualifications

  • Proven experience in customer service, client relations, or a related field.

  • Excellent verbal and written communication skills.

  • Strong interpersonal and organizational abilities.

  • Ability to manage multiple tasks and prioritize in a fast-paced environment.

  • Proficiency in basic computer applications and CRM systems.

  • High school diploma or equivalent required; associate or bachelor's degree preferred.

Additional Information

Benefits

  • Competitive salary ($56,000-$60,000 annually)

  • Growth and development opportunities within the company

  • Skill-building and training programs

  • Supportive, collaborative team environment

  • Paid time off and holidays

  • Health and wellness benefits

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