Customer Service Liaison
Indianapolis, IN · On-site
Customer Service Liaison You can make a difference in the lives of others! At Heart to Heart ... management if necessary. * Coordinate and provide in-services or educational events for family ...
Customer Service Liaison
Indianapolis, IN · On-site
Customer Service Liaison You can make a difference in the lives of others! At Heart to Heart ... management if necessary. * Coordinate and provide in-services or educational events for family ...
Customer Service Liaison
Indianapolis, IN · On-site
Customer Service Liaison What You Must Have: * 2 - 3 years of healthcare experience * Excellent ... management if necessary. * Coordinate and provide in-services or educational events for family ...
Customer Service Liaison
Indianapolis, IN · On-site
Customer Service Liaison What You Must Have: * 2 - 3 years of healthcare experience * Excellent ... management if necessary. * Coordinate and provide in-services or educational events for family ...
Customer Service Liaison
Indianapolis, IN · On-site
Customer Service Liaison What You Must Have: * 2 - 3 years of healthcare experience * Excellent ... management if necessary. * Coordinate and provide in-services or educational events for family ...
Customer Service Liaison
Indianapolis, IN · On-site
Customer Service Liaison What You Must Have: * 2 - 3 years of healthcare experience * Excellent ... management if necessary. * Coordinate and provide in-services or educational events for family ...
Customer Service Liaison
Indianapolis, IN · On-site
Customer Service Liaison What You Must Have: * 2 - 3 years of healthcare experience * Excellent ... management if necessary. * Coordinate and provide in-services or educational events for family ...
Customer Service Liaison
Indianapolis, IN · On-site
Customer Service Liaison What You Must Have: * 2 - 3 years of healthcare experience * Excellent ... management if necessary. * Coordinate and provide in-services or educational events for family ...
Account Liaison serves as the primary point of contact for customers, delivering exceptional ... This role is responsible for managing customer inquiries, coordinating account activities across ...
Account Liaison serves as the primary point of contact for customers, delivering exceptional ... This role is responsible for managing customer inquiries, coordinating account activities across ...
CS Delivery Station Liaison
Elkhart, IN · On-site
... Customer Service - Experience working with computers and Microsoft Office (including Outlook, Word, and Excel) - Experience prioritizing and managing time effectively in dynamic environments ...
CS Delivery Station Liaison
Elkhart, IN · On-site
... Customer Service - Experience working with computers and Microsoft Office (including Outlook, Word, and Excel) - Experience prioritizing and managing time effectively in dynamic environments ...
Contract Manager
Indianapolis, IN · On-site
$84K - $112K/yr
Customer Liaison * Serve as customer liaison connecting the customer as needed with appropriate TAL personnel. * Contract Execution * Oversee the execution of active service contracts, ensuring all ...
Contract Manager
Indianapolis, IN · On-site
$84K - $112K/yr
Customer Liaison * Serve as customer liaison connecting the customer as needed with appropriate TAL personnel. * Contract Execution * Oversee the execution of active service contracts, ensuring all ...
Safety Driven Culture ESSENTIAL JOB FUNCTIONS • Develop and maintain solid customer relationships for assigned accounts • Function as a liaison between our customers and Carlex plant management ...
Safety Driven Culture ESSENTIAL JOB FUNCTIONS • Develop and maintain solid customer relationships for assigned accounts • Function as a liaison between our customers and Carlex plant management ...
Function as a liaison between our customers and Carlex plant management * Analyze and communicate customer orders and priorities as received via EDI, E-mail or telephone * Manage and prepare ...
Function as a liaison between our customers and Carlex plant management * Analyze and communicate customer orders and priorities as received via EDI, E-mail or telephone * Manage and prepare ...
Safety Driven Culture ESSENTIAL JOB FUNCTIONS • Develop and maintain solid customer relationships for assigned accounts • Function as a liaison between our customers and Carlex plant management ...
Safety Driven Culture ESSENTIAL JOB FUNCTIONS • Develop and maintain solid customer relationships for assigned accounts • Function as a liaison between our customers and Carlex plant management ...
Hospital Liaison
Indianapolis, IN · On-site
Job Address: 8275 Allison Pointe Trail Suite 370 Indianapolis, IN 46250 Hospital Liaison The ... Monitor marketing activity through CRM software. If you can be a team player and team leader, we ...
Hospital Liaison
Indianapolis, IN · On-site
Job Address: 8275 Allison Pointe Trail Suite 370 Indianapolis, IN 46250 Hospital Liaison The ... Monitor marketing activity through CRM software. If you can be a team player and team leader, we ...
National Account Manager
Kokomo, IN · On-site
$86K - $110K/yr
Customer Liaison: Act as the central liaison between the customer and the Company, ensuring ... Expectation Management: Clearly define, communicate, and manage customer expectations while ...
National Account Manager
Kokomo, IN · On-site
$86K - $110K/yr
Customer Liaison: Act as the central liaison between the customer and the Company, ensuring ... Expectation Management: Clearly define, communicate, and manage customer expectations while ...
National Account Manager
Kokomo, IN · On-site
$80 - $120/hr
Customer Liaison: Act as the central liaison between the customer and the Company, ensuring ... Expectation Management: Clearly define, communicate, and manage customer expectations while ...
National Account Manager
Kokomo, IN · On-site
$80 - $120/hr
Customer Liaison: Act as the central liaison between the customer and the Company, ensuring ... Expectation Management: Clearly define, communicate, and manage customer expectations while ...
Customer & Operations Liaison
Fort Wayne, IN · On-site
$17/hr
Customer Service (First Impressions), Administrative Data Management, and Production Coordination ... Act as the primary liaison between Sales and Production to ensure accurate job approvals and smooth ...
Quick apply
Customer & Operations Liaison
Fort Wayne, IN · On-site
$17/hr
Customer Service (First Impressions), Administrative Data Management, and Production Coordination ... Act as the primary liaison between Sales and Production to ensure accurate job approvals and smooth ...
Customer & Operations Liaison
Fort Wayne, IN · On-site
$17/hr
Customer Service (First Impressions), Administrative Data Management, and Production Coordination ... Act as the primary liaison between Sales and Production to ensure accurate job approvals and smooth ...
Customer & Operations Liaison
Fort Wayne, IN · On-site
$17/hr
Customer Service (First Impressions), Administrative Data Management, and Production Coordination ... Act as the primary liaison between Sales and Production to ensure accurate job approvals and smooth ...
Customer & Operations Liaison
Fort Wayne, IN · On-site
$17/hr
Customer Service (First Impressions), Administrative Data Management, and Production Coordination ... Act as the primary liaison between Sales and Production to ensure accurate job approvals and smooth ...
Customer & Operations Liaison
Fort Wayne, IN · On-site
$17/hr
Customer Service (First Impressions), Administrative Data Management, and Production Coordination ... Act as the primary liaison between Sales and Production to ensure accurate job approvals and smooth ...
Customer Service (First Impressions), Administrative Data Management, and Production Coordination ... Act as the primary liaison between Sales and Production to ensure accurate job approvals and smooth ...
Customer Service (First Impressions), Administrative Data Management, and Production Coordination ... Act as the primary liaison between Sales and Production to ensure accurate job approvals and smooth ...
Physician Liaison
Merrillville, IN · On-site
USA Clinics Group Physician Liaison Founded by Harvard-trained physicians with a vision of offering ... Provides feedback to sales management on customer requests, responses to promotions and service ...
Physician Liaison
Merrillville, IN · On-site
USA Clinics Group Physician Liaison Founded by Harvard-trained physicians with a vision of offering ... Provides feedback to sales management on customer requests, responses to promotions and service ...
Serve as a customer liaison throughout the project lifecycle. * Document all customer communications in CRM/project software. Scheduling Support * Assist Project Manager with maintaining project ...
Quick apply
Serve as a customer liaison throughout the project lifecycle. * Document all customer communications in CRM/project software. Scheduling Support * Assist Project Manager with maintaining project ...
Physician Liaison
Kokomo, IN · On-site
Physician Liaison Advanced Medical Imaging is seeking an outstanding Physician Liaison with the ... Ensure accurate and timely CRM entries to document outreach activities, key contacts, and results.
Physician Liaison
Kokomo, IN · On-site
Physician Liaison Advanced Medical Imaging is seeking an outstanding Physician Liaison with the ... Ensure accurate and timely CRM entries to document outreach activities, key contacts, and results.
Customer Liaison Manager information
See Indiana salary details
$11.44 - $14.87
16% of jobs
$16.48 is the 25th percentile. Wages below this are outliers.
$14.87 - $18.30
18% of jobs
The median wage is $21.30 / hr.
$18.30 - $21.73
17% of jobs
$25.01 is the 75th percentile. Wages above this are outliers.
$21.73 - $25.16
24% of jobs
$25.16 - $28.59
12% of jobs
$28.59 - $32.02
7% of jobs
$32.02 - $35.45
2% of jobs
$35.45 - $38.89
3% of jobs
$38.89 - $42.32
0% of jobs
$42.32 - $45.75
0% of jobs
$45.75 - $49.18
0% of jobs
$11
$24
$49
How much do customer liaison manager jobs pay per hour?
As of Aug 28, 2026, the average hourly pay for customer liaison manager in Indiana is $24.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $26.54 per hour, depending on experience, location, and employer.
What does a customer liaison manager do?
A Customer Liaison Manager acts as the main point of contact between a company and its clients, ensuring that customer needs and concerns are understood and addressed. They coordinate communication, handle client inquiries or complaints, and work to resolve issues efficiently. Additionally, they often collaborate with internal teams to improve services and maintain strong client relationships, ultimately aiming to enhance customer satisfaction and loyalty.
What are the key skills and qualifications needed to thrive as a customer liaison manager?
To thrive as a Customer Liaison Manager, you need a solid understanding of customer service principles, relationship management, and business communication, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and project management systems is typically required. Outstanding interpersonal skills, problem-solving ability, and conflict resolution are crucial soft skills that set top performers apart. These competencies are vital for building strong client relationships, resolving issues efficiently, and ensuring customer satisfaction and retention.
How does a customer liaison manager typically collaborate with other departments to resolve client issues?
A Customer Liaison Manager often acts as the bridge between clients and various internal teams, such as sales, technical support, and product development. They coordinate closely with these departments to gather necessary information, escalate concerns, and ensure timely resolution of client issues. Effective communication and strong relationship-building skills are essential, as the role frequently involves mediating between external client expectations and internal capabilities. This cross-departmental collaboration helps deliver a seamless customer experience and drives continuous improvement.
What is the difference between Customer Liaison Manager vs Customer Service Supervisor?
| Aspect | Customer Liaison Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Relevant experience in customer relations, often a bachelor's degree | Experience in customer service, often a high school diploma or associate degree |
| Work Environment | Oversees customer relations teams, interacts with clients and management | Manages customer service staff, handles daily customer inquiries |
| Industry Usage | Common in industries with complex client relationships like finance, healthcare | Widely used across retail, hospitality, and service sectors |
| Search & Comparison Intent | Focuses on strategic customer relationship management | Emphasizes daily customer support and team supervision |
The Customer Liaison Manager typically handles strategic client relationships and oversees customer relations teams, requiring more experience and often a degree. In contrast, the Customer Service Supervisor focuses on managing daily customer support operations and supervising frontline staff. Both roles are vital in customer service but differ in scope and responsibilities.
What are popular job titles related to Customer Liaison Manager jobs in Indiana?
For Customer Liaison Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Liaison Manager jobs in Indiana look for?
The top searched job categories for Customer Liaison Manager jobs in Indiana are:
What cities in Indiana are hiring for Customer Liaison Manager jobs?
Cities in Indiana with the most Customer Liaison Manager job openings:
Customer Service Liaison
Indianapolis, IN • On-site
Heart to Heart Hospice
7.1
Based on 27 frontline employees who took The Breakroom Quiz
24th of 47 rated hospices
People enjoy working here
Good employer
Recommended by parents
Respectful managers
Good training
Other
Medical, Dental, Vision, Retirement, PTO
Re-posted 11 days ago
Job description
Customer Service Liaison
You can make a difference in the lives of others! At Heart to Heart Hospice, we provide "compassionate care from our hearts to yours." Our employees enhance the lives of patients with life-limiting illnesses and their loved ones, during a time when compassionate care is needed most. We are dedicated to making a difference in the lives of employees, offering the opportunity to be associated with caring teammates, and creating positive contributions in each community we serve.
What you must have:
- 2 - 3 years of healthcare experience
- Excellent customer service skills
- Hospice, home health, nursing home, assisted living, or hospital experience preferred.
- Current state driver's license
- Must have reliable transportation and provide ongoing valid and current auto liability insurance
- Ability to establish and maintain effective working relationships with all segments of the staff, facilities, the lay and professional public, the board of directors and medical director.
- Demonstrates good communication and interpersonal skills
- Experience with EMR software is a plus
Full time employee benefits
- Competitive pay
- Medical, dental & vision insurance
- Paid time off
- Paid holidays
- 401k with up to 4% employer matching
- Tuition reimbursement
- Company car for qualifying individuals
- Mileage reimbursement
What you will do:
- Promote a customer-focused hospice presence in the healthcare community within healthcare assisted living facilities, nursing homes, home health, and hospitals.
- Ability to coordinate care amongst the healthcare professionals.
- Communicate weekly (daily if needed) with patient and family ensuring all needs are met and that Heart to Heart is delivering high level of satisfaction.
- Responsible for identifying problems or dissatisfaction with patient and/or family and ensuring quick resolution while communicating effectively to clinical team and management if necessary.
- Coordinate and provide in-services or educational events for family members and/or facilities.
- Work closely with agency leadership to meet growth and development targets
- Flexibility in work schedule as referral source, patients and families may require after hours and weekend consultations
- Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures
It is this agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.
What Heart to Heart Hospice employees say
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