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Customer Implementation Manager Jobs in Warren, OH

Smithers-Oasis

Customer Service Specialist

Kent, OH · On-site

$15.50 - $20.50/hr

Utilizes the CRM system to log information regarding new customer leads & opportunities. * Ensures ... Assists effort to implement annual price increase acknowledgements for business units as required.

Smithers-Oasis Company

Customer Service Specialist

Kent, OH · On-site

$15.50 - $20.50/hr

Utilizes the CRM system to log information regarding new customer leads & opportunities. * Ensures ... Assists effort to implement annual price increase acknowledgements for business units as required.

PEC Management

Assistant Manager

Hermitage, PA · On-site

An Assistant Manager's responsibilities are to supervise and train team members, maintain appropriate inventory levels, ensure customer satisfaction and implement quality improvements. Qualifications

PEC Management

Assistant Manager

Mercer, PA · On-site

An Assistant Manager's responsibilities are to supervise and train team members, maintain appropriate inventory levels, ensure customer satisfaction and implement quality improvements. Qualifications

PEC Management

Assistant Manager

Hermitage, PA

An Assistant Manager's responsibilities are to supervise and train team members, maintain appropriate inventory levels, ensure customer satisfaction and implement quality improvements. Qualifications

Burger King

District Manager

Niles, OH · On-site

... Customers 6. Suppliers and Contractors ```Duties``` - Oversee and manage multiple district locations, ensuring operational efficiency and effectiveness - Develop and implement strategies to drive ...

Burger King

District Manager

Columbiana, OH · On-site

$75K/yr

... Customers 6. Suppliers and Contractors ```Duties``` - Oversee and manage multiple district locations, ensuring operational efficiency and effectiveness - Develop and implement strategies to drive ...

Burger King

District Manager

Warren, OH · On-site

$75K/yr

... Customers 6. Suppliers and Contractors ```Duties``` - Oversee and manage multiple district locations, ensuring operational efficiency and effectiveness - Develop and implement strategies to drive ...

Burger King

District Manager

Austintown, OH · On-site

$75K/yr

... Customers 6. Suppliers and Contractors ```Duties``` - Oversee and manage multiple district locations, ensuring operational efficiency and effectiveness - Develop and implement strategies to drive ...

Burger King

District Manager

Youngstown, OH · On-site

$75K/yr

... Customers 6. Suppliers and Contractors ```Duties``` - Oversee and manage multiple district locations, ensuring operational efficiency and effectiveness - Develop and implement strategies to drive ...

Burger King

District Manager

Youngstown, OH · On-site

$75K/yr

... Customers 6. Suppliers and Contractors ```Duties``` - Oversee and manage multiple district locations, ensuring operational efficiency and effectiveness - Develop and implement strategies to drive ...

Burger King

District Manager

Hubbard, OH · On-site

... Customers 6. Suppliers and Contractors ```Duties``` - Oversee and manage multiple district locations, ensuring operational efficiency and effectiveness - Develop and implement strategies to drive ...

Burger King

District Manager

Ravenna, OH · On-site

... Customers 6. Suppliers and Contractors ```Duties``` - Oversee and manage multiple district locations, ensuring operational efficiency and effectiveness - Develop and implement strategies to drive ...

Burger King

District Manager

Youngstown, OH · On-site

$75K/yr

... Customers 6. Suppliers and Contractors ```Duties``` - Oversee and manage multiple district locations, ensuring operational efficiency and effectiveness - Develop and implement strategies to drive ...

Burger King

District Manager

North Jackson, OH · On-site

$75K/yr

... Customers 6. Suppliers and Contractors ```Duties``` - Oversee and manage multiple district locations, ensuring operational efficiency and effectiveness - Develop and implement strategies to drive ...

Burger King

District Manager

Youngstown, OH · On-site

$75K/yr

... Customers 6. Suppliers and Contractors ```Duties``` - Oversee and manage multiple district locations, ensuring operational efficiency and effectiveness - Develop and implement strategies to drive ...

Burger King

District Manager

Girard, OH · On-site

$75K/yr

... Customers 6. Suppliers and Contractors ```Duties``` - Oversee and manage multiple district locations, ensuring operational efficiency and effectiveness - Develop and implement strategies to drive ...

Burger King

District Manager

Cortland, OH

$75K/yr

... Customers 6. Suppliers and Contractors ```Duties``` - Oversee and manage multiple district locations, ensuring operational efficiency and effectiveness - Develop and implement strategies to drive ...

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All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Warren, OH

Customer Implementation Manager information

See Warren, OH salary details

$33.5K

$89K

$144.5K

How much do customer implementation manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer implementation manager in Warren, OH is $89,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,900.00 and $104,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

How much do customer implementation managers make in the US?

Customer Implementation Managers in the US typically earn between $70,000 and $110,000 annually, depending on experience, location, and company size. Salaries may also include bonuses and benefits, and roles often require strong communication and project management skills.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, providing training, and addressing issues to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.
What job categories do people searching Customer Implementation Manager jobs in Warren, OH look for? The top searched job categories for Customer Implementation Manager jobs in Warren, OH are:
What cities near Warren, OH are hiring for Customer Implementation Manager jobs? Cities near Warren, OH with the most Customer Implementation Manager job openings:
Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Warren, OH as of June 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $89,009 per year, or $42.8 per hour.

Customer Service Specialist

Smithers-Oasis

Kent, OH • On-site

$15.50 - $20.50/hr

Full-time

Retirement, PTO

Posted 10 days ago

Job description

WHO WE ARE:
Oasis Grower Solutions, a division of Smithers-Oasis Company, specializes in solving problems. True to our roots as propagation media pioneers, we're driven by the real-world needs of the people and the industries we serve. Through our innovative products and services, we help our customers improve quality, efficiency, profitability and success.
From Floriculture and Controlled Environment Agriculture (CEA) to Nursery and AgBiotech, our team is there. When breeders, propagators, growers and researchers share their challenges, we listen and respond. The way we see it, every problem is an opportunity for innovation that confirms our purpose and helps you succeed.
To learn more about us, please visit oasisgrowersolutions.com and www.smithersoasis.com.
WHAT WE NEED:
We are looking for an enthusiastic and detail-oriented individual to fill the role of Customer Service Specialist. This position will be based at one of our manufacturing facilities in Kent, OH. The Customer Service Specialist is responsible for being the customer advocate while consistently representing Oasis Grower Solutions/BIO businesses in a positive manner. The Customer Service Specialist must ensure all customer orders are processed in accordance with customer expectations. The Customer Service Specialist is responsible for resolution of problems and general inquiries; the focus is on providing both internal and external customers with superior service and thereby adding value to our products.
Essential duties and responsibilities of this role include (but are not limited to):
  • Handles all customer communication in an effective, efficient and positive manner through problem solving skills; the ability to take ownership and to know when to escalate an issue to the Production Manager or appropriate Business Manager.
  • Effectively communicates with internal and external customers - including, but not limited to Sales, Production, Engineering, Distribution, Purchasing & Logistics
  • Processes customer orders via phone and electronically.
  • Processes Specialty Job Sheets (SJS) and works with New Product Development (NPD) to process sample orders (internally & externally) while communicating effectively with all parties involved, including properly charging the customers and/or appropriate accounts.
  • Utilizes the CRM system to log information regarding new customer leads & opportunities.
  • Ensures accurate pricing and terms of sale.
  • Responsible for scheduling work orders, planning schedules and assists in purchasing materials for all orders as necessary.
  • Assists effort to implement annual price increase acknowledgements for business units as required.
  • Enters and updates purchase orders as needed; files completed purchase orders and may contact suppliers and/or logistic companies as needed regarding delivery schedules.
  • Schedules domestic and international shipments in accordance with customer expectations and established business rules.
  • Assists with modifying & prioritizing schedules to resolve unexpected delays in materials needed, equipment breakdowns, inventory adjustments, etc.
  • Analyzes and develops new pricing for all customers while working with the Director of Finance to ensure they align with our business strategies.
  • Sets up new customers according to agreements provided by Sales, Business Managers or Production Manager.
  • Orders all samples and materials needed for new customers.
  • Maintains accurate and orderly customer files; ensure timely filing of required documents.
  • Monitors order status by tracking activities necessary for accurate and prompt service to the customer; providing order status to customers as requested. Works with distribution, logistics companies and credit department to ensure orders are shipped on time.
  • Special projects may be assigned depending on business requirements.
  • Leads, participates in and supports Oasis Grower Solutions and BIO continuous improvement activities.
  • Supports and leads by example the Core Values of the organization.
  • Performs other duties as required.

WHO WE ARE LOOKING FOR:
  • An individual with a high school diploma required; bachelor's degree in related field preferred
  • An individual with 3-5 years of related experience in a customer contact role or a combination of education and experience
  • An individual with excellent communication (both verbal and written), customer service and organization skills
  • An individual who can handle multiple tasks with tight deadlines
  • An individual with excellent computer skills (Excel, Word, email, etc.); JD Edwards knowledge a plus
  • An individual who is able to stay calm under pressure

WHAT WE OFFER:
  • A full-time career with a competitive salary and benefit plan options, paid-time off and an immediately vested company-matched 401k plan
  • Our company culture places a high value on integrity and trust, respect, collaboration, and a proper work/life balance
  • An opportunity to add value to the organization and build strong professional relationships

This is an onsite position with a work schedule of Monday through Friday from 8am to 5pm. The pay range for this position is $23.28 to $29.30 per hour. There is a potential to earn up to a 5% annual bonus.
Smithers-Oasis is a drug free workplace. Upon acceptance of a job offer, the candidate will be required to successfully pass a drug screen.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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