Customer Implementation Manager Jobs in Middlefield, OH

Industry/Sector

Not Applicable

Specialism

Functional & Industry Technologies

Management Level

Manager

Job Description & Summary

The Opportunity
As a GRC/IRM ServiceNow Technology Implementation Solutions - Manager, you will play a pivotal role in guiding organizations through complex regulatory landscapes, enhancing their internal controls, and mitigating risks effectively. Within our Risk and Compliance practice, you will focus on maintaining regulatory compliance and managing risks for clients, providing advice and solutions. As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Responsibilities
- Leading the implementation of Governance, Risk, and Compliance (GRC) solutions using ServiceNow technology
- Guiding teams in developing compliance strategies and navigating complex regulatory landscapes
- Analyzing and identifying system interactions to enhance regulatory risk compliance
- Taking ownership of project planning, budgeting, execution, and completion
- Coaching team members to leverage their strengths and improve performance
- Reviewing work to deepen team members' skills and knowledge
- Addressing conflicts and engaging in critical conversations with stakeholders
- Upholding professional and technical standards, including compliance with PwC's code of conduct
- Utilizing analytical thinking to assess compliance risks and develop mitigation strategies
- Promoting the use of innovative technologies and practices in compliance frameworks
- Building and maintaining relationships with clients to support compliance program implementation
- Confirming adherence to regulatory requirements and enhancing internal controls for clients
What You Must Have
- At least a Bachelor's degree
- At least 5 years of experience
What Sets You Apart
- Demonstrating proficiency in Governance Risk Compliance (GRC) technology solutions
- Utilizing analytical thinking to enhance compliance program implementation
- Embracing change and innovation in regulatory risk management
- Developing skills in ISO/IEC 27001 Standards and NIST Cybersecurity Framework (CSF)
- Excelling in compliance auditing and reporting for client engagements
- Mentoring team members in compliance frameworks and risk analysis
- Leveraging business ethics and professional courage in client interactions

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.