ZipRecruiter

Log In

1

Customer Implementation Manager Jobs in Utah (NOW HIRING)

Conservice

Implementation Manager

River Heights, UT · Remote

Implementation Team Lead / Director of Professional Services Core Objectives & Responsibilities ... Proficiency with project workflows, Salesforce CRM, AI workflow automation, and data analysis using ...

Broccoli AI

Implementation Manager

Lehi, UT · On-site

$85K - $95K/yr

Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue ... About the Role As an Implementation Manager at Broccoli, you'll own the onboarding experience for ...

Conservice

Implementation Manager

Logan, UT · On-site +1

Implementation Team Lead / Director of Professional Services Core Objectives & Responsibilities ... Proficiency with project workflows, Salesforce CRM, AI workflow automation, and data analysis using ...

Press Ganey

Client Implementation Manager

Provo, UT · On-site

Energize the customer relationship: Our clients are our partners. We make their goals our own ... The Client Implementation Manager will serve as the primary point of contact for clients and will ...

Press Ganey

Client Implementation Manager

Provo, UT · Hybrid

Energize the customer relationship: Our clients are our partners. We make their goals our own ... TheClientImplementation Manager will serve as the primary point of contact for clients and will ...

Conservice

Technical Implementation Manger

Logan, UT · On-site +1

Maintain rigorous project records and risk logs within Salesforce CRM. Anticipate technical ... Percentage of technical implementations reaching successful network turn-up on or before the ...

next page

Showing results 1-20

All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Utah

Customer Implementation Manager information

See Utah salary details

$35.5K

$94.2K

$152.9K

How much do customer implementation manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer implementation manager in Utah is $94,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,700.00 and $110,200.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

How much do customer implementation managers make in the US?

Customer Implementation Managers in the US typically earn between $70,000 and $110,000 annually, depending on experience, location, and company size. Salaries may also include bonuses and benefits, and roles often require strong communication and project management skills.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, providing training, and addressing issues to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.
What are popular job titles related to Customer Implementation Manager jobs in Utah? For Customer Implementation Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Customer Implementation Manager jobs in Utah look for? The top searched job categories for Customer Implementation Manager jobs in Utah are:
What cities in Utah are hiring for Customer Implementation Manager jobs? Cities in Utah with the most Customer Implementation Manager job openings:
Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Utah as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $94,240 per year, or $45.3 per hour.

Implementation Manager

Conservice

River Heights, UT • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Conservice rating

7.4

Company rating: 7.4 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

37th of 53 rated energy and utility

Job description

About Onboard
Onboard by Conservice is a tech-enabled bulk internet management service built for
multifamily and single-family rental property owners. We manage the complete internet
program lifecycle, from ISP contracting through resident enrollment, property
management system (PMS) integration, and post-launch handoff, enabling property
owners to deliver premium connectivity amenities without the operational complexity.


The Role
In this role, you will act as a project manager and delivery owner of bulk internet
service implementations. You will serve as a trusted connectivity advisor to property
owners, executive stakeholders, and site teams. You will leverage administrative
support, ISP partner management, and cross-functional collaboration to drive project
timelines, enforce scope boundaries, and ensure successful go-live launches.

Location: United States (Remote / WFH, with infrequent travel)
Reports To: Implementation Team Lead / Director of Professional Services

Core Objectives & Responsibilities

  • Project Ownership: Manage multiple concurrent property implementations from
    contract execution through property management system (PMS) integration,
    resident communications, go-live, and Account Management handoff.
  • Time-to-Market Optimization: Drive internal and external stakeholders to
    compress contract-to-go-live cycles, maintaining focus on predictable go-live dates
    that unlock property revenue and program value.
  • Task Execution & Delegation: Own the execution of backend administrative tasks
    through a mix of self-performance and delegation to administrative support staff,
    auditing admin output, verifying task completion, and remaining fully accountable
    for project quality and outcomes.
  • Client Leadership & Scope Protection: Serve as the authoritative internet
    connectivity advisor for property leadership. Drive direct, outcome-focused client
    communications, set clear operational boundaries, and firmly prevent scope creep or
    unapproved custom requests.
  • Cross-Functional Alignment: Partner seamlessly with internal departments,
    including Sales/Solution Consulting, Internet Provider Relations, Resident Marketing,
    and Account Management.
  • Data Integrity & Oversight: Ensure 100% accuracy between account records,
    property level contracts, provider contracts, Salesforce records, and internal admin
    systems to achieve clean financial audits prior to project handoff.
  • KPI Excellence: Consistently meet or exceed core team performance metrics, including Time-to-Launch, Go-Live Date Reliability, Post-Go-Live Handoff Speed, Onboarding CSAT, and Communication SLAs.

Compensation & Benefits

  • Competitive salary and performance-based bonus
  • Health, dental, vision, and HSA
  • 401(k) with company match
  • Basic life & AD&D coverage
  • PTO in accordance with the company's current PTO plan
  • Holiday pay in accordance with the company's current paid holiday schedule

Ideal Qualifications

  • 2+ years of project management, customer success, or professional services
  • experience in Telecommunications (internet connectivity), Property Management,
    or PropTech.
  • Proven track record of managing high-volume, concurrent project pipelines without
    sacrificing quality or stakeholder alignment.
  • Demonstrated ability to speak with authority, negotiate skillfully, push back
    tactfully against demanding client requests, and manage conflict calmly.
  • Proficiency with project workflows, Salesforce CRM, AI workflow automation, and
    data analysis using spreadsheets (Excel/CSV charge reconciliation).
  • Exceptional organizational and professional communication skills.
  • Personal attributes: Highly motivated, proactive, driven, results-oriented, agile,
    empathic, and curious.
  • Bonus: Familiarity with Bulk Internet Contracts or Property Management Systems
    (PMS) such as Yardi, RealPage, AppFolio, or Entrata.
  • Travel: Infrequent domestic travel (5-10%) may be required for team offsites, key
    client engagements, or industry events.

What Conservice employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply