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Customer Implementation Manager Jobs in Utah (NOW HIRING)

Hussle Technology

Onboarding Project Manager

Lehi, UT · On-site

Requirements 1. Customer Implementation & Launch Ownership * Own end-to-end onboarding for new customers from contract signature through launch * Define and manage project timelines, milestones, and ...

JobNimbus

Customer Onboarding Specialist

Lehi, UT · On-site

Manage multiple implementation projects simultaneously in a fast-paced environment * Maintain detailed CRM and implementation pipeline hygiene * Collaborate with Sales, Support, and Customer Success ...

Addepar

Implementation Project Manager

Salt Lake City, UT · On-site

$11K - $14K/mo

The Implementation Project Manager (IPM) will be responsible for the implementation of Addepar's Enterprise & Strategic clients, supporting a Cross-Functional team of both internal & client customers ...

Fishbowl Inventory

Implementation Specialist

Orem, UT · On-site

Manage the customers' expectations while providing support and knowledge to ensure best in class ... Implementation Specialists at Fishbowl are highly collaborative, carry diverse skill sets, love ...

Enzo Health

Implementation Specialist

Lehi, UT · On-site

The Role As an Implementation Specialist, you own the customer journey from signed contract to ... Strong project management skills and the ability to keep multiple implementations on track at once.

Kalepa

Implementation Specialist

Salt Lake City, UT · On-site +1

$105K - $130K/yr

Deliver Customer Impact - We're obsessed with customer impact. Every feature, every line of code ... Manage multiple simultaneous implementations by prioritizing effectively and context-switching with ...

Filevine

Account Solution Manager

Salt Lake City, UT · On-site

Their responsibilities include acting as a liaison between the customer and our implementation ... Job Summary The Account Solution Manager (ASM) owns every aspect of the post-sale experience for a ...

Filevine

Account Solution Manager

Salt Lake City, UT · On-site

Their responsibilities include acting as a liaison between the customer and our implementation ... Job Summary The Account Solution Manager (ASM) owns every aspect of the post-sale experience for a ...

Filevine

Account Solution Manager

Salt Lake City, UT

Their responsibilities include acting as a liaison between the customer and our implementation ... Job Summary The Account Solution Manager (ASM) owns every aspect of the post-sale experience for a ...

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Showing results 21-40

All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Utah

Customer Implementation Manager information

See Utah salary details

$35.5K

$94.2K

$152.9K

How much do customer implementation manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer implementation manager in Utah is $94,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,700.00 and $110,200.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

How much do customer implementation managers make in the US?

Customer Implementation Managers in the US typically earn between $70,000 and $110,000 annually, depending on experience, location, and company size. Salaries may also include bonuses and benefits, and roles often require strong communication and project management skills.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, providing training, and addressing issues to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.
What are popular job titles related to Customer Implementation Manager jobs in Utah? For Customer Implementation Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Customer Implementation Manager jobs in Utah look for? The top searched job categories for Customer Implementation Manager jobs in Utah are:
What cities in Utah are hiring for Customer Implementation Manager jobs? Cities in Utah with the most Customer Implementation Manager job openings:
Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Utah as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $94,240 per year, or $45.3 per hour.

Implementation Manager I, Consumer Driven Healthcare

National Benefit Services, LLC

West Jordan, UT • On-site

Full-time

Re-posted 2 days ago

Job description

Full-time, fully remote position guiding the transition of plans from Business Development to operations and establishing an operational relationship with Clients and Brokers. Great opportunity for growth with an employee-focused organization. This position is full time, hourly and nonexempt or salaried and exempt based on tier level.
Duties
  • Complete the implementation of Cafeteria and COBRA plans, coordinating and communicating directly with the Client/Broker/Vendor during the implementation process
  • Manage the collection and delivery of necessary documentation and regulatory paperwork; Review and verify for compliance and operational accuracy,
  • Audit individual plan design for inefficiencies and to ensure proper fit to Client's needs
  • Maintain regular communication with your case load of onboarding Clients
  • Learn and keep current on laws and regulations governing Cafeteria and/or COBRA plans through training and education. Understand and proficiently apply relevant laws and regulations to Clients' plan
  • Meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas
  • Perform other duties as assigned by team supervisor and department Vice President

Qualifications
  • Attention to detail and accuracy of work is critical in this role
  • Strong interpersonal and customer service skills are necessary to be successful in this role
  • Must be able to represent NBS's standard of excellence with professional, articulate verbal and written communication skills
  • Follow established processes
  • Be motivated to contribute and have a positive, team-first attitude
  • Obtain and keep current on appropriate industry certifications
  • This is a remote position; You must have the technical aptitude needed to self-support in a remote work environment.

Education and Experience - Bachelor's degree or work equivalent preferred. CFC or CAS Certification preferred but not required. Cafeteria or COBRA industry experience preferred.

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