Talent Enablement & Experience Program Manager
California, MO · On-site
$90 - $130/hr
Experience leading or supporting cross-functional programs or change initiatives * Familiarity with ... management #J-18808-Ljbffr
Talent Enablement & Experience Program Manager
California, MO · On-site
$90 - $130/hr
Experience leading or supporting cross-functional programs or change initiatives * Familiarity with ... management #J-18808-Ljbffr
Customer Experience Specialist
Jefferson City, MO · On-site
$16.75 - $21/hr
Customer Experience Program Support: Coordinate and support the day-to-day administration of customer experience programs, initiatives, and processes. Feedback Management: Monitor, document, route ...
Customer Experience Specialist
Jefferson City, MO · On-site
$16.75 - $21/hr
Customer Experience Program Support: Coordinate and support the day-to-day administration of customer experience programs, initiatives, and processes. Feedback Management: Monitor, document, route ...
Customer Experience Specialist
Jefferson City, MO · On-site
$16.75 - $21/hr
Customer Experience Program Support: Coordinate and support the day-to-day administration of customer experience programs, initiatives, and processes. Feedback Management: Monitor, document, route ...
Customer Experience Specialist
Jefferson City, MO · On-site
$16.75 - $21/hr
Customer Experience Program Support: Coordinate and support the day-to-day administration of customer experience programs, initiatives, and processes. Feedback Management: Monitor, document, route ...
CUSTOMER PROGRAM MANAGER
Chesterfield, MO · On-site
$115K - $120K/yr
Customer Program Manager Own the schedule. Own the team. Own the outcome. LOCATION St. Louis, MO ... Project management experience -- highly preferred * Exposure to mechanical engineering design or ...
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CUSTOMER PROGRAM MANAGER
Chesterfield, MO · On-site
$115K - $120K/yr
Customer Program Manager Own the schedule. Own the team. Own the outcome. LOCATION St. Louis, MO ... Project management experience -- highly preferred * Exposure to mechanical engineering design or ...
CUSTOMER PROGRAM MANAGER
Chesterfield, MO · On-site
$115K - $120K/yr
Customer Program Manager Own the schedule. Own the team. Own the outcome. LOCATION St. Louis, MO ... Project management experience -- highly preferred * Exposure to mechanical engineering design or ...
Quick apply
CUSTOMER PROGRAM MANAGER
Chesterfield, MO · On-site
$115K - $120K/yr
Customer Program Manager Own the schedule. Own the team. Own the outcome. LOCATION St. Louis, MO ... Project management experience -- highly preferred * Exposure to mechanical engineering design or ...
Program Manager
Saint Louis, MO · On-site
Proven experience managing, tracking, and forecasting budgets and financials for large-scale or customer-facing programs. * Experience working with global solution providers and distributed teams.
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Program Manager
Saint Louis, MO · On-site
Proven experience managing, tracking, and forecasting budgets and financials for large-scale or customer-facing programs. * Experience working with global solution providers and distributed teams.
Program Manager
Saint Louis, MO · On-site
$60K/yr
Job Summary We are seeking a motivated and experienced Program Manager with a positive attitude that can empower staff and assist them to be successful in their job role. GENERAL RESPONSIBILITIES:
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Program Manager
Saint Louis, MO · On-site
$60K/yr
Job Summary We are seeking a motivated and experienced Program Manager with a positive attitude that can empower staff and assist them to be successful in their job role. GENERAL RESPONSIBILITIES:
Program Manager
Saint Louis, MO · On-site
$60K/yr
Job Summary We are seeking a motivated and experienced Program Manager with a positive attitude that can empower staff and assist them to be successful in their job role. GENERAL RESPONSIBILITIES:
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Program Manager
Saint Louis, MO · On-site
$60K/yr
Job Summary We are seeking a motivated and experienced Program Manager with a positive attitude that can empower staff and assist them to be successful in their job role. GENERAL RESPONSIBILITIES:
The Sales Manager supports the achievement of key sales and service KPIs through effective ... Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits ...
The Sales Manager supports the achievement of key sales and service KPIs through effective ... Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits ...
The Sales Manager supports the achievement of key sales and service KPIs through effective ... Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits ...
The Sales Manager supports the achievement of key sales and service KPIs through effective ... Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits ...
Customer Experience Manager
Grandview, MO · On-site
The Customer Experience Manager will be responsible for enhancing the current and prospective ... Develop and participate in community outreach programs/events. Work Environment: Position is ...
New
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Customer Experience Manager
Grandview, MO · On-site
The Customer Experience Manager will be responsible for enhancing the current and prospective ... Develop and participate in community outreach programs/events. Work Environment: Position is ...
New
Customer Experience Manager
Washington, MO · On-site
$18/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
Washington, MO · On-site
$18/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
West Plains, MO · On-site
$18/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
West Plains, MO · On-site
$18/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
West Plains, MO · On-site
$18/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
West Plains, MO · On-site
$18/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
Washington, MO · On-site
$18/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
Washington, MO · On-site
$18/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
Columbia, MO · On-site
$18/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
Columbia, MO · On-site
$18/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
Springfield, MO · On-site
$18/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
Springfield, MO · On-site
$18/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
Columbia, MO · On-site
$18/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
Columbia, MO · On-site
$18/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
Springfield, MO · On-site
$18/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
Springfield, MO · On-site
$18/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Specialist
Nixa, MO · On-site
$15.75 - $19.75/hr
Accurately document all customer interactions in the CRM or case management system. Stay current on ... programs. Possess and maintain adequate typing skills to meet the needs of the position. Possess ...
Customer Experience Specialist
Nixa, MO · On-site
$15.75 - $19.75/hr
Accurately document all customer interactions in the CRM or case management system. Stay current on ... programs. Possess and maintain adequate typing skills to meet the needs of the position. Possess ...
Customer Experience Program Manager information
See Missouri salary details
$8.34 - $14.84
1% of jobs
$14.84 - $21.34
5% of jobs
$21.34 - $27.84
9% of jobs
$33.52 is the 25th percentile. Wages below this are outliers.
$27.84 - $34.33
11% of jobs
$34.33 - $40.83
11% of jobs
$40.83 - $47.33
12% of jobs
The median wage is $47.90 / hr.
$47.33 - $53.83
18% of jobs
$59.79 is the 75th percentile. Wages above this are outliers.
$53.83 - $60.33
9% of jobs
$60.33 - $66.82
5% of jobs
$66.82 - $73.32
11% of jobs
$73.32 - $79.82
8% of jobs
$8
$50
$79
How much do customer experience program manager jobs pay per hour?
As of Aug 10, 2026, the average hourly pay for customer experience program manager in Missouri is $50.73, according to ZipRecruiter salary data. Most workers in this role earn between $33.85 and $65.14 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer experience program manager, and why are they important?
To thrive as a Customer Experience Program Manager, you need expertise in customer journey mapping, program management, and analytics, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and experience with project management frameworks such as Agile or Six Sigma are commonly required. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional collaboration and advocate for the customer. These competencies ensure effective program delivery, continuous improvement, and enhanced customer satisfaction.
What is the difference between Customer Experience Program Manager vs Customer Service Manager?
| Aspect | Customer Experience Program Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Designing and improving overall customer experience strategies | Managing customer service teams and daily support operations |
| Skills & Certifications | Customer experience, project management, data analysis | Customer service, team leadership, conflict resolution |
| Work Environment | Cross-departmental, strategic planning | Customer support centers, call centers |
| Industry Usage | Retail, tech, finance, healthcare | Retail, hospitality, telecom, banking |
The Customer Experience Program Manager focuses on developing strategies to enhance the overall customer journey, while the Customer Service Manager oversees daily customer support operations. Both roles require strong communication skills, but the Program Manager emphasizes strategic planning and data analysis, whereas the Service Manager concentrates on team management and service quality.
How does a customer experience program manager typically collaborate across departments to drive customer-centric initiatives?
A Customer Experience Program Manager frequently works cross-functionally with teams such as product development, marketing, sales, and customer support to ensure a unified approach to customer satisfaction. This role involves coordinating meetings, gathering feedback, and aligning various stakeholders around customer experience goals. Effective collaboration is essential for identifying pain points, implementing solutions, and tracking the impact of customer experience programs. By bridging departmental gaps, the Program Manager helps maintain a consistent, high-quality experience for customers throughout their journey.
What are popular job titles related to Customer Experience Program Manager jobs in Missouri? For Customer Experience Program Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Customer Experience Program Manager jobs in Missouri look for? The top searched job categories for Customer Experience Program Manager jobs in Missouri are:
$90 - $130/hr
Other
Posted 5 days ago
Job description
Responsibilities
#J-18808-Ljbffr- Partner across talent teams to improve hiring workflows, tools, and experiences
- Translate hiring needs into clear processes, resources, and standards that support consistency and quality
- Support the design and implementation of a self-serve hiring model for hiring managers
- Support hiring practices that promote equitable access, reduce bias, and create inclusive candidate experiences
- Translate hiring processes into scalable solutions within platforms such as Workday, Paradox, and related tools
- Partner with People Technology and cross-functional teams to build and evolve systems that are intuitive and sustainable
- Support agile ways of working, including planning cycles, prioritization, and cross-functional coordination
- 3+ years of experience in recruiting, talent operations, people operations, or a related field
- Experience translating business processes into scalable systems and workflows
- Experience working with platforms such as Workday, Paradox, and Criteria
- Experience with tools such as Microsoft Copilot, AI-driven agents, or similar technologies
- Experience partnering with HRIS or People Technology teams
- Experience leading or supporting cross-functional programs or change initiatives
- Familiarity with agile ways of working such as Scrum or Kanban
- Experience in high-volume hiring environments preferred
- Experience as a Release Train Engineer or Agile Coach is a plus
- recruiting
- talent operations
- people operations
- business process translation
- scalable systems
- agile methodologies
- Scrum
- Kanban
- high-volume hiring
- Release Train Engineer
- collaboration
- communication
- process design
- equity promotion
- bias reduction
- inclusivity
- planning
- prioritization
- cross-functional coordination
- change management