$14.75 - $19.75/hr
You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD. So what can you expect as a Customer Experience Associate at the Exchange?
$14.75 - $19.75/hr
You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD. So what can you expect as a Customer Experience Associate at the Exchange?
$14.75 - $19.75/hr
You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD. So what can you expect as a Customer Experience Associate at the Exchange?
$14.75 - $19.75/hr
You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD. So what can you expect as a Customer Experience Associate at the Exchange?
Customer Experience
Twin Falls, ID · On-site
$14 - $18.25/hr
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete ... Retail and/or customer service experience preferred Physical Requirements Work Environment
Customer Experience
Twin Falls, ID · On-site
$14 - $18.25/hr
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete ... Retail and/or customer service experience preferred Physical Requirements Work Environment
Customer Experience
Twin Falls, ID · On-site
$14 - $18.25/hr
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete ... Retail and/or customer service experience preferred Physical Requirements Work Environment
Customer Experience
Twin Falls, ID · On-site
$14 - $18.25/hr
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete ... Retail and/or customer service experience preferred Physical Requirements Work Environment
Customer Experience
Twin Falls, ID · On-site
$14 - $18.25/hr
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete ... Retail and/or customer service experience preferred Physical Requirements Work Environment
Customer Experience
Twin Falls, ID · On-site
$14 - $18.25/hr
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete ... Retail and/or customer service experience preferred Physical Requirements Work Environment
$14.75 - $19.75/hr
You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD. So what can you expect as a Customer Experience Associate at the Exchange?
$14.75 - $19.75/hr
You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD. So what can you expect as a Customer Experience Associate at the Exchange?
$14.75 - $19.75/hr
You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD. So what can you expect as a Customer Experience Associate at the Exchange?
$14.75 - $19.75/hr
You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD. So what can you expect as a Customer Experience Associate at the Exchange?
Customer Experience
Twin Falls, ID · On-site
$14 - $18.25/hr
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete ... Retail and/or customer service experience preferred Physical Requirements Work Environment
Customer Experience
Twin Falls, ID · On-site
$14 - $18.25/hr
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete ... Retail and/or customer service experience preferred Physical Requirements Work Environment
Program Manager
Hayden, ID · On-site
$90K - $120K/yr
The position serves as the customer advocate and ensures effective program management processes ... Experience: Minimum of 5 years of related work experience with recent experience supporting a ...
Program Manager
Hayden, ID · On-site
$90K - $120K/yr
The position serves as the customer advocate and ensures effective program management processes ... Experience: Minimum of 5 years of related work experience with recent experience supporting a ...
The position serves as the customer advocate and ensures effective program management processes ... Experience: Minimum of 5 years of related work experience with recent experience supporting a ...
The position serves as the customer advocate and ensures effective program management processes ... Experience: Minimum of 5 years of related work experience with recent experience supporting a ...
$14.75 - $19.75/hr
... management on critical service and engagement behaviors. You will quickly respond to and deescalate ... You'll also have access to the base and its facilities, our Mass Transit program, and status as an ...
$14.75 - $19.75/hr
... management on critical service and engagement behaviors. You will quickly respond to and deescalate ... You'll also have access to the base and its facilities, our Mass Transit program, and status as an ...
Associate Customer Experience Manager
$14 - $19.25/hr
Job Summary The Associate Customer Experience Manager (Associate CEM) supports the Customer Experience team in delivering a seamless, responsive experience for assigned customers within Elevation ...
Associate Customer Experience Manager
$14 - $19.25/hr
Job Summary The Associate Customer Experience Manager (Associate CEM) supports the Customer Experience team in delivering a seamless, responsive experience for assigned customers within Elevation ...
Associate Customer Experience Manager
Idaho Falls, ID · On-site
$40K - $60K/yr
Job Summary The Associate Customer Experience Manager (Associate CEM) supports the Customer Experience team in delivering a seamless, responsive experience for assigned customers within Elevation ...
Associate Customer Experience Manager
Idaho Falls, ID · On-site
$40K - $60K/yr
Job Summary The Associate Customer Experience Manager (Associate CEM) supports the Customer Experience team in delivering a seamless, responsive experience for assigned customers within Elevation ...
Program Manager
Nampa, ID · On-site
$89K - $133K/yr
... experience, education, licensure requirements and/or skill level. Salary Range: $89,200.00 - $133,800.00 Purpose Statement: The Program Manager leads the tactical interface between the customer and ...
Program Manager
Nampa, ID · On-site
$89K - $133K/yr
... experience, education, licensure requirements and/or skill level. Salary Range: $89,200.00 - $133,800.00 Purpose Statement: The Program Manager leads the tactical interface between the customer and ...
Associate Customer Experience Manager
Idaho Falls, ID · On-site
$40K - $60K/yr
Job SummaryThe Associate Customer Experience Manager (Associate CEM) supports the Customer Experience team in delivering a seamless, responsive experience for assigned customers within Elevation Labs ...
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Associate Customer Experience Manager
Idaho Falls, ID · On-site
$40K - $60K/yr
Job SummaryThe Associate Customer Experience Manager (Associate CEM) supports the Customer Experience team in delivering a seamless, responsive experience for assigned customers within Elevation Labs ...
Customer Experience Coordinator
Boise, ID · On-site
$14.50 - $15/hr
... of loyalty programs. Leads by example by engaging and interacting with all customers, and ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Customer Experience Coordinator
Boise, ID · On-site
$14.50 - $15/hr
... of loyalty programs. Leads by example by engaging and interacting with all customers, and ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Program Manager
Idaho Falls, ID · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Idaho Falls, ID · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Boise, ID · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Boise, ID · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Boise, ID · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Boise, ID · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Customer Experience Coordinator
$14.50 - $15/hr
... of loyalty programs. Leads by example by engaging and interacting with all customers, and ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Customer Experience Coordinator
$14.50 - $15/hr
... of loyalty programs. Leads by example by engaging and interacting with all customers, and ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Customer Experience Program Manager information
See Idaho salary details
$8.37 - $14.89
1% of jobs
$14.89 - $21.40
5% of jobs
$21.40 - $27.92
9% of jobs
$33.63 is the 25th percentile. Wages below this are outliers.
$27.92 - $34.44
11% of jobs
$34.44 - $40.96
11% of jobs
$40.96 - $47.48
12% of jobs
The median wage is $48.05 / hr.
$47.48 - $53.99
18% of jobs
$59.97 is the 75th percentile. Wages above this are outliers.
$53.99 - $60.51
9% of jobs
$60.51 - $67.03
5% of jobs
$67.03 - $73.55
11% of jobs
$73.55 - $80.07
8% of jobs
$8
$50
$80
How much do customer experience program manager jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for customer experience program manager in Idaho is $50.88, according to ZipRecruiter salary data. Most workers in this role earn between $33.94 and $65.38 per hour, depending on experience, location, and employer.
How does a customer experience program manager typically collaborate across departments to drive customer-centric initiatives?
A Customer Experience Program Manager frequently works cross-functionally with teams such as product development, marketing, sales, and customer support to ensure a unified approach to customer satisfaction. This role involves coordinating meetings, gathering feedback, and aligning various stakeholders around customer experience goals. Effective collaboration is essential for identifying pain points, implementing solutions, and tracking the impact of customer experience programs. By bridging departmental gaps, the Program Manager helps maintain a consistent, high-quality experience for customers throughout their journey.
What are the key skills and qualifications needed to thrive as a customer experience program manager, and why are they important?
To thrive as a Customer Experience Program Manager, you need expertise in customer journey mapping, program management, and analytics, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and experience with project management frameworks such as Agile or Six Sigma are commonly required. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional collaboration and advocate for the customer. These competencies ensure effective program delivery, continuous improvement, and enhanced customer satisfaction.
What is the difference between Customer Experience Program Manager vs Customer Service Manager?
| Aspect | Customer Experience Program Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Designing and improving overall customer experience strategies | Managing customer service teams and daily support operations |
| Skills & Certifications | Customer experience, project management, data analysis | Customer service, team leadership, conflict resolution |
| Work Environment | Cross-departmental, strategic planning | Customer support centers, call centers |
| Industry Usage | Retail, tech, finance, healthcare | Retail, hospitality, telecom, banking |
The Customer Experience Program Manager focuses on developing strategies to enhance the overall customer journey, while the Customer Service Manager oversees daily customer support operations. Both roles require strong communication skills, but the Program Manager emphasizes strategic planning and data analysis, whereas the Service Manager concentrates on team management and service quality.
How do you become a customer experience program manager?
To become a customer experience program manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with several years of experience in customer service, project management, or related roles. Developing skills in data analysis, communication, and leadership, as well as familiarity with customer experience tools and methodologies, is also important. Earning certifications such as Certified Customer Experience Professional (CCXP) can enhance prospects.
What does a customer experience program manager do?
A customer experience program manager oversees initiatives to improve customer satisfaction and loyalty by analyzing feedback, developing strategies, and coordinating cross-functional teams. They often use data analysis tools and customer journey mapping to identify areas for improvement and ensure consistent service quality across channels.
What are popular job titles related to Customer Experience Program Manager jobs in Idaho?
For Customer Experience Program Manager jobs in Idaho, the most frequently searched job titles are:
What job categories do people searching Customer Experience Program Manager jobs in Idaho look for?
The top searched job categories for Customer Experience Program Manager jobs in Idaho are:
What cities in Idaho are hiring for Customer Experience Program Manager jobs?
Cities in Idaho with the most Customer Experience Program Manager job openings:
$14.75 - $19.75/hr
Full-time
Medical, Dental, Life, Retirement, PTO
Re-posted 11 days ago
Army & Air Force Exchange Service rating
6.0
Based on 166 frontline employees who took The Breakroom Quiz
375th of 734 rated retailers
Job description
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually to the military community.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate at the Exchange?
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate at the Exchange?
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
- Help customers by following the proper procedure for bagging merchandise and moving large or heavy items
What Army & Air Force Exchange Service employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Army and Air Force Exchange
Sourced by ZipRecruiter
The Army and Air Force Exchange is a unique entity within the retail industry, providing goods and services to military personnel. Headquartered in Dallas, Texas, the company has been serving the U.S armed forces since 1895. The organization operates thousands of facilities worldwide, including department stores, convenience stores, restaurants, movie theaters, and an e-commerce site, shopmyexchange.com. Serving millions of active-duty military members, reservists, retired service members, and their family, the Exchange is committed to the core values of family serving family, respect everyone, courage to use good judgment, and passion for their customers.
Industry
Wholesale
Company size
10,000+ Employees
Headquarters location
Dallas, TX, US