Customer Development Manager Jobs in Seattle, WA

Business Development Manager

Provide valve automation-related sales and technical support to Applied Control’s customers to continually grow our valve automation business throughout our territory.

Business Development Manager Success Factors:

• Service-oriented – willing to go the extra mile for our customers.
• Empathetic – cares about the challenges, goals, drivers, and needs of others.
• Natural relationship builder – operates with integrity and reliability.
• Trustworthy – earns and deserves the trust of customers and colleagues.
• Willing to learn – invests in skills and knowledge to propel themselves forward.
• Responsible – takes responsibility for their actions and outcomes, accountable to others.
• Communication – writes and speaks with intention, actively listens so others feel heard.

Business Development Manager Responsibilities:

• Identify and cultivate opportunities with new customers and maintain mutually beneficial relationships with all key valve automation customers.
• Manage and coordinate the pursuit of in-house and field opportunities.
• Lead and/or support key opportunities through the following phases: Project Identification, Pursuit Strategy, Proposal Generation, Execution, Project Completion and Customer Satisfaction Follow-up.
• Serve as an outside sales resource and subject matter expert for all valve services, including:
• Ball, butterfly, gate, globe, and check valves
• Pneumatic, hydraulic, and electric actuators
• Instrumentation and accessories, i.e. solenoids, switch boxes, digital positioners, controllers, etc.
• Installation, maintenance, and commissioning services
• Communicate to the inside sales team any technical requirements to perform the requested design package
• Comply with customer safety standards including the use of Personal Protective Equipment (respirators, goggles, hearing protection, etc.) when visiting customer facilities.

• Understand and comply with generally accepted industry standards, such as ANSI, ASME, API, IEC and others, as they apply to valve automation

• Look for opportunities to provide additional value to customers that also deliver incremental business for Applied Control and Emerson.

Business Development Manager Skills/Qualifications:

• Excellent interpersonal and communication skills
• Effectively manage difficult or emotional customers and respond promptly to customer needs

• Strong attention to detail
• Situational awareness and commitment to safety

• Excellent organizational and time management skills

• Working knowledge of isolation valves, actuators, and accessory control equipment required

• Ability to work independently with minimal supervision
• Basic PC skills and ability to utilize various software applications (MS Word, Outlook, PowerPoint, etc.) and interface with multiple business/database systems
• Ability to access customer equipment which may involve stooping, bending, kneeling, squatting, climbing ladders and stairs, riding man lifts, walking scaffolding, catwalks, etc.

Business Development Manager Working Conditions:

Travel is required and may include driving several hours per day and overnight trips. Must have a valid driver’s license and own an automobile. This position is eligible for a vehicle reimbursement program.

The position requires regular carrying of a laptop computer and occasionally carrying demonstration equipment/products.

Business Development Manager Compensation:

• We offer a competitive compensation package with the opportunity to earn between $130,000 and $150,000 in cash compensation, with a mix of fixed and variable pay at plan. Prior work or industry experience as well as job-related education and unique skills will be taken into consideration when setting the wage rate.
• Other Variable Compensation: Eligible for additional incentive compensation including a quarterly sales bonus, an annual sales escalation payment, and an annual profit share
• Benefits offered include: Medical, dental, vision, life and disability insurances, 401K with an employer match, generous PTO plan starting at 16 days of PTO and increases with service, a 9/80 work schedule that provides for 26 additional weekdays off each year.