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Customer Development Manager Jobs in Fort Wayne, IN

Strive Recovery

Business Development

Fort Wayne, IN

Document all outreach activities within CRM systems. * Maintain accurate referral source records ... New referral sources developed * Face-to-face appointments completed * Community presentations ...

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All JobsCustomer Development JobsCustomer Development Manager JobsCustomer Development Manager Jobs in Fort Wayne, IN

Customer Development Manager information

See Fort Wayne, IN salary details

$10.9K

$89.2K

$182.5K

How much do customer development manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer development manager in Fort Wayne, IN is $89,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $110,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

What job categories do people searching Customer Development Manager jobs in Fort Wayne, IN look for? The top searched job categories for Customer Development Manager jobs in Fort Wayne, IN are:
What cities near Fort Wayne, IN are hiring for Customer Development Manager jobs? Cities near Fort Wayne, IN with the most Customer Development Manager job openings:
Customer Development Manager jobs near you
Infographic showing various Customer Development Manager job openings in Fort Wayne, IN as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $89,217 per year, or $42.9 per hour.

Partnership Development Manager

Briner Building

Leo-cedarville, IN • On-site

Full-time

Posted 25 days ago

Job description

Salary:


Specific Job Duties and Responsibilities

  1. Maintain regular contact with Briner Building's existing clients to foster long-term relationships, encourage repeat business, and identify future project opportunities.
  2. Identify, develop, and cultivate new client relationships throughout Briner Building's primary service area, with a focus on Northeast Indiana and surrounding markets (approximately a two-hour radius of Bluffton, Indiana).
  3. Develop relationships with:
    • Owners and developers
    • Architects and engineers
    • Construction managers
    • Municipalities
    • Economic Development Corporations (EDCs)
    • Site selection consultants
    • Commercial real estate professionals
    • Butler Manufacturing representatives
    • Strategic trade partners and suppliers
  4. Manage and continually improve the company's Customer Relationship Management (CRM) system (Salesforce), including:
    • Reviewing the current database structure
    • Maintaining accurate client information
    • Tracking opportunities and sales activities
    • Recommending improvements to maximize effectiveness
  5. Develop and maintain a strategic prospecting database that identifies:
    • Target markets
    • Prospective clients
    • Planned developments
    • Manufacturing expansions
    • Commercial and industrial construction opportunities
  6. Develop and maintain an annual networking and business development plan that includes participation in:
    • Trade shows
    • Industry conferences
    • Junior Achievement programs
    • Job and career fairs
    • Chamber of Commerce events
    • Economic Development Corporation meetings
    • Professional associations
    • Community organizations
    • Business networking events
  7. Identify business opportunities through:
    • Business incubators
    • Industrial parks
    • Commercial developments
    • Economic development initiatives
    • Local municipalities
    • Manufacturing growth announcements
  8. Attend and actively participate in weekly sales and business development meetings.
  9. Assist clients during the early stages of project development by preparing preliminary budgets, conceptual pricing, and Range of Magnitude (ROM) estimates.
  10. Assist estimating personnel with project estimating and proposal preparation as directed.
  11. Assist with conceptual, schematic, and construction document development during the design-build process.
  12. Coordinate the transition of awarded projects to the estimating, project management, and operations teams.
  13. Maintain regular communication with clients throughout the preconstruction process to ensure exceptional customer service.