Customer Development Manager Jobs in Baton Rouge, LA

About this Job The mission of Louisiana Economic Development is to cultivate jobs and economic opportunity for the people of Louisiana. Serves as a frontline business support and program coordination leader for the Louisiana Growth Network, reporting directly to the Business Development Manager. This position is responsible for supporting day-to-day business development activities, assisting Louisiana businesses with access to technical assistance and resources, coordinating outreach efforts, and supporting statewide program delivery.

The Business Development Supervisor works collaboratively with internal staff, resource providers, and partner organizations to help advance small business growth, entrepreneurial development, and economic development priorities across Louisiana. An ideal candidate should possess the following competencies: Accepting Direction: The ability to be open and willing to follow guidance or instructions. Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal.

Driving Results: The ability to set and pursue goals, maintain focus amid competing demands, and deliver results. Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions. Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.

Minimum Qualifications Six years of experience in economic research or development, financial services, international relations, marketing, or real estate; OR Six years of full-time work experience in any field plus three years of experience in economic research or development, financial services, international relations, marketing, or real estate; OR A bachelor's degree plus three years of experience in economic research or development, financial services, international relations, marketing, or real estate; OR An advanced degree in a business administration field, economics, or international trade plus two years of experience in economic research or development, financial services, international relations, marketing, or real estate. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Certification as an Economic Development Finance Professional (EDFP) or completion of the Economic Development Institute certificate program will substitute for one year of the required experience. Possession of a Professional Community and Economic Developer Certification (PCED) or Certified Economic Developer (CEcD) certification will substitute for two years of the required experience. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information Job Duties: Provide business assistance and support to small businesses, entrepreneurs, and second-stage companies by assessing needs and connecting clients with appropriate resources and technical assistance. Assist businesses with growth initiatives, including business planning, market expansion, operational improvements, and access to capital. Coordinate and support business development programs, workshops, training sessions, outreach activities, and partner engagements.

Build and maintain relationships with economic development organizations, business resource partners, educational institutions, lenders, and community stakeholders. Promote Louisiana Growth Network services through outreach efforts, presentations, meetings, and events. Facilitate referrals and resource navigation to ensure businesses receive timely access to programs, services, and support organizations.

Maintain client records and assist with data collection, reporting, program tracking, and performance monitoring. Provide administrative and operational support for business development activities, project coordination, and organizational initiatives. Collaborate with internal and external partners to ensure effective program delivery and customer service.

Support special projects and other duties that advance the Louisiana Growth Network's mission and statewide economic development efforts. Position-Specific Details: Appointment Type: Open & Promotional Louisiana Economic Development is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. How To Apply: No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete

Contact Information: If you have any questions, please contact: Dawn Thibodeaux Human Resources Director Dawn.Thibodeaux@la.gov.