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Customer Account Manager Jobs in Indiana (NOW HIRING)

SGI

Account Manager, Customer Engagement

Indianapolis, IN · On-site

$50K - $60K/yr

Description JOB SUMMARY The Account Manager (AM) is responsible for an assigned portfolio with the ... KEY RESPONSIBILITIES Customer Service Delivery: * Exercise ongoing judgement, time management, and ...

aan

Customer Accounts Advisor

Marion, IN · On-site

$12.25 - $13/hr

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

aan

Customer Accounts Advisor

Marion, IN

$12.25 - $13/hr

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

Vibromatic Company, Inc

Account Manager

Noblesville, IN · On-site

The individual in this role will manage existing customer accounts, build strong relationships, and serve as the primary point of contact for client inquiries and support. Day-to-day responsibilities ...

Spot Inc.

Account Manager

Indianapolis, IN

$45K/yr

Our Account Managers leverage Spot's services and freight solutions to identify potential new ... CUSTOMER GROWTH: Design and execute a unique customer strategy for each account that provides ...

Aaron's

Customer Accounts Advisor

Indianapolis, IN · On-site

$12.75 - $13.50/hr

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

Aaron's

Customer Accounts Advisor

Marion, IN · On-site

$12.25 - $13/hr

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

Atkore

Customer Service Account Manager I

Merrillville, IN · On-site

$42K - $58K/yr

Customer Service Account Manager I Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on ...

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Customer Account Manager information

See Indiana salary details

$24.7K

$45K

$71.4K

How much do customer account manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer account manager in Indiana is $45,038.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $51,400.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are the most commonly searched types of Customer Account jobs in Indiana?

The most popular types of Customer Account jobs in Indiana are:

What are popular job titles related to Customer Account Manager jobs in Indiana?

For Customer Account Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Account Manager jobs in Indiana look for?

The top searched job categories for Customer Account Manager jobs in Indiana are:

What cities in Indiana are hiring for Customer Account Manager jobs?

Cities in Indiana with the most Customer Account Manager job openings:

Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Indiana as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,038 per year, or $21.7 per hour.

Ag Sales Account Manager

TRULAND Equipment

Woodburn, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Truland Equipment rating

8.1

Company rating: 8.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

64th of 178 rated vehicle equipment hire

Job description

Grow with TRULAND Equipment
We're a leading John Deere dealer with 18 locations across Indiana and Ohio, serving residential, commercial, and agricultural customers. If you're hardworking, eager to learn, and ready to thrive in a fast-paced, team-driven environment-we want to hear from you!
Purpose:
The Account Manager is responsible for building and maintaining relationships with key customer accounts and selling new and used equipment and other services. Key customer accounts are those customer segments that have a significant impact on the dealer business. These accounts are developed and maintained with the dealer through a trusted advisor.
Responsibilities:
  • Manages key customer account relationships to provide a differentiated customer experience.
  • Proactively assesses, clarifies, validates, and communicates key customer account needs on an ongoing basis.
  • Provides value to key customer accounts by developing solutions that save time, reduce risk, and increase profits.
  • Develop a contact plan that meets the individual needs of the key customer accounts.
  • Meet or exceed sales volume goals and sales objectives on assigned key customer accounts.
  • Influences customer trade cycles and appraises current and future needs.
  • Updates and retains relevant customer account information, such as equipment and operational information in the customer relationship management system. (CRM)
  • Engages with dealership personnel (IS Team, Parts, Service, Admin) to promote resources such as John Deere Operations Center, and TRUConnect, ensuring customer expectations are met or exceeded.
  • Represents the dealership for the sale of all equipment, aftermarket, and technology-based products and services to assigned customer accounts, following a defined sales process.
  • Understand and maintain knowledge for evaluating used equipment (trade-ins), following the TRULAND used equipment process.
  • Maintains product knowledge of all equipment and services available to customer accounts.
  • Maintains knowledge of financing and risk management options to assist customers with securing the purchase of a solution.
  • Maintains and communicates knowledge of customer account operational requirements, both agronomic/turf industry and/or business goals
  • Monitors and timely communicates any competitive activity to management.
  • Plans, coordinates, and effectively executes equipment field demonstrations, including demo survey registration completion.
  • Coordinates dealership team (Integrated Solutions Dept and Aftermarket Support) to manage and deliver the highest levels of value to key customer accounts.
  • Attend applicable sales and operational training events and seminars, both internal and external to the dealership.
  • Maintain assigned company vehicles and equipment when applicable.
  • Assist in product support functions during peak seasons.
  • Track customer interaction on Excel spreadsheet or CRM database.
  • Assist with inter-store transfers and requests.

Experience, Education, Skills, and Knowledge:
  • 5+ years of equipment sales experience.
  • High School Diploma or equivalent work experience required, bachelor's degree in relevant field (such as Ag Business) preferred.
  • Extensive knowledge of John Deere and competitive equipment as well as technology trends/advancements.
  • In-depth knowledge of farming and agronomic practices and trends, including knowledge of key customer account agronomic operations.
  • Business, financial, and logistical management knowledge.
  • Ability to work flexible and extended hours.
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions as well as dealer business systems.
  • Willingness and ability to work flexible and extended hours and weekends.
  • Self-starter.
  • High attention to detail.
  • Excellent verbal and written communication skill set.
  • Exceptional customer service skills with the ability to articulate through a phone call or email.
  • Good organizational skills and the ability to multitask.
  • Strong listening and interpersonal skills.
  • Proven sales skills with ability to read customers and close the sale quickly.
  • Ability to negotiate a sales deal when an offer is being made.
  • Valid driver's license required.
  • Driving record that meets Employer's insurance company requirements.

Comprehensive benefit package for full-time team members includes:
  • Competitive bi-weekly wages
  • Health, dental, and vision insurance
  • 401(k) plan with company contributions
  • Flexible Spending Account (FSA) & Health Savings Account (HSA)
  • Paid Time Off (PTO) and Paid Holidays
  • Company-paid short-term disability
  • Life Insurance
  • Team member discounts
  • Access to additional voluntary insurance plans
  • Employee Assistance Program (AEP)
  • Company-provided uniforms

About TRULAND Equipment
TRULAND Equipment is a John Deere dealer with 18 locations in Indiana and Ohio that supplies and services a wide range of new and used equipment for residential, commercial and agricultural applications. We understand the unique needs and challenges that come with working your land, and we're dedicated to delivering solutions that exceed expectations. With every phone call, every visit, and every job well done, we're creating lasting partnerships built on trust.
Our Vision:To enable our customers to cultivate, shape, and manicure the landscape through relationships, engagement, and experiences based on trust, integrity, and a sense of urgency.
Our Values
  • Integrity: Do the right thing
  • Trust: Do what we say we are going to do
  • Simplify Business Transactions: Easy to do business with
  • Urgency: Engage with a sense of urgency
  • Respect and Teamwork: Work together to solve our customer's needs
  • Imaginative Solutions: Create solutions with thoughtfulness and purpose

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