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Csr 3 Jobs (NOW HIRING)

lynden

Customer Service Representative

Juneau, AK · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative III ESSENTIAL DUTIES AND RESPONSIBILITIES include the above and following; other duties may be assigned: * Competent on all duties including, but not limited to ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Lynden Incorporated

Customer Service Representative

Juneau, AK · On-site

$25.01 - $30.44/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative III ESSENTIAL DUTIES AND RESPONSIBILITIES include the above and following; other duties may be assigned: * Competent on all duties including, but not limited to ...

Hunterdon Health

Patient Service Representative III

Flemington, NJ · On-site

$19 - $23.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Service Representative III Position Summary Provides statistical support as requested for the Director of Physical and Occupational Therapy, provides IT and clerical support, and coordinates ...

TTEC

Customer Care Representative III

Melbourne, FL

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Care Representative III Apply now Save jobSaved job Customer Care Representative III We bring first-class service across each market we support. As a Customer Care Representative III in ...

Percepta

Customer Care Representative III

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Care Representative III Customer Care Representative III We bring first-class service across each market we support. As a Customer Care Representative III in Melbourne Florida, you'll be a ...

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How much do csr 3 jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for csr 3 in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a CSR 3?

A CSR 3, or Customer Service Representative Level 3, is an experienced customer service professional who handles complex customer inquiries, resolves escalated issues, and often mentors or supports junior staff. They typically have an in-depth understanding of company policies, products, and services, allowing them to manage more challenging situations. CSR 3s may also be responsible for training new hires, monitoring performance metrics, and contributing to process improvements within the customer service team.

Is customer service representative 3 an entry-level job?

Customer Service Representative 3 is typically not an entry-level position; it usually requires prior experience in customer service, strong communication skills, and familiarity with customer management tools. This role often involves handling complex customer issues and may require some supervisory or specialized knowledge.

Is customer service representative 3 a good entry-level position?

Customer Service Representative 3 is typically not an entry-level position, as it often requires prior experience or advanced skills in customer support, communication, and problem-solving. Entry-level roles usually have titles like Customer Service Representative I or II, which involve basic customer interaction and training. Therefore, CSR 3 is generally considered a more experienced role rather than an entry-level position.

What are the key skills and qualifications needed to thrive as a CSR 3, and why are they important?

To thrive as a CSR 3, you need advanced customer service skills, a solid understanding of company policies, and several years of relevant experience, often supported by a high school diploma or higher education. Familiarity with CRM systems, call center software, and ticketing platforms is typically required. Strong problem-solving abilities, patience, and effective communication skills help build rapport and handle complex customer issues. These skills are crucial for delivering high-quality support, resolving escalated concerns, and maintaining customer satisfaction.

What are the main responsibilities and challenges faced by a CSR 3 in a customer service team?

As a CSR 3, you’ll typically handle more complex customer inquiries and complaints, often serving as an escalation point for less experienced representatives. You may also be tasked with mentoring junior team members and providing feedback to help improve overall team performance. A key challenge in this role is balancing high-quality service with efficiency, especially when dealing with difficult or sensitive customer issues. Collaboration with supervisors and other departments is common to resolve multifaceted problems and ensure customer satisfaction.

What is the difference between Csr 3 vs Customer Service Representative?

AspectCsr 3Customer Service Representative
Required CredentialsHigh school diploma, relevant experienceHigh school diploma or equivalent, training provided
Work EnvironmentCall centers, customer support departmentsCall centers, retail, online support
Employer & Industry UsageTech, retail, telecom companiesVarious industries including retail, finance, tech
Common Search & ComparisonYesYes

The comparison between Csr 3 and Customer Service Representative shows that both roles typically require similar credentials and are found in comparable work environments across various industries. Csr 3 may denote a specific level or specialization within customer support teams, whereas Customer Service Representative is a broader term. Understanding these distinctions helps job seekers target the right roles based on their experience and career goals.

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What cities are hiring for Csr 3 jobs?

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Csr 3 jobs near you
Infographic showing various Csr 3 job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - Full Time

Mancan

Wintersville, OH

$17.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Job Title: Customer Service Rep
Location: Wheeling, West Virginia
Job Type: temp to hire
Pay Rate: $17.75
Schedule: Monday-Friday 8a-5p
POSITION SUMMARY:
The Customer Service Representative is responsible for answering phone calls in prompt and courteous manner to achieve contractual obligations. Responsible for answering Member's and Provider's questions with a quick and accurate response. They are also responsible for timely completion of all correspondence, faxes, emails, voicemail and reporting functions associated with the Customer Service Department.
QUALIFICATIONS REQUIRED: (Education, Experience, Skills)
1.High School Graduate: prefer 1-2 years college with interest or concentration in health field
2.Strong ability to relate with a variety of people in a non-judgemental manner
3.Strong organizational, verbal and written communication skills
4.Possess some knowledge of the health care system
5.Personal Computer (PC) and Keyboard skills
6.Proper usage of the English Language
7.Courteous manner/even temperament
8.Excellent communication skills
QUALIFICATIONS DESIRED: (Education, Experience, Skills)
1.Previous call center experience
2.Medical Terminology
3.CPT and ICD-9/ICD-10 Coding
4.Familiar with medical and hospital claims
5.Familiar with Prescription Coding (NDC)
6.Familiar with Coordination of Benefits Ruling
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1.Takes an average of 40-60 calls daily
2.Has established adequate proficiency in using the application necessary to perform the functions of a Customer Service Representative
3.Maintains monthly monitoring score of 90% accuracy or above on the 17 Points of Excellence
4.Demonstrates a complete understanding of departmental policies and procedures
5.Able to perform assigned tasks with minimal supervision
6.Meets requirements on annual performance evaluation
7.Consistently displays a positive attitude and acceptable attendance
8.Increasing improvement in performance and job knowledge
9.Documents calls according to departmental guidelines.
How to Apply:
Visit Mancan Staffing Employment Agency in person during their operating hours:
Address: 1224 Chapline St. Wheeling, WV 26003
Operating Hours: Monday - Friday 9:00 am - 3:00 pm
Required Documents:
When applying in person, please make sure to bring the following documents with you:
-2 forms of government ID
-Resume
For Additional Information:
If you have any further questions or need additional information about the position, feel free to contact Mancan Staffing at (304) 232-0028. Please note that temporary-to-permanent positions are subject to availability, so it's essential to apply promptly and contact Mancan Staffing for the most up-to-date information.
We do offer our temporary employees full benefits such as paid vacation, holidays, 401K, as well as vision/dental/medical. Some of the best companies in the area use Mancan including Fortune 500 companies. It is a great opportunity for you to get your foot in the door with some of the areas top companies.
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