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Csr 3 Jobs (NOW HIRING)

TriOptus LLC

Customer Service Rep - III

Denver, CO · On-site

$16.50 - $22.50/hr

To represent client in consumer litigation and other court matters, as well as adding value back ... Three or more years of relevant work experience in a Customer Service organization. * Experience in ...

A.O. Smith

Customer Service Representative III

Appleton, WI · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

Qualifications Bachelors Degree in related field with 3+ years experience preferred. Will consider ... Responds promptly to customer needs and requests for service and assistance. * Listens and remains ...

Lincare

Customer Service Rep III - PHC

Phoenix, AZ · On-site

Proficient in and performs all Customer Service I and II core responsibilities * Respond to telephone inquiries and orders from patients and referral sources * May assist walk-in patients with the ...

Daikin

Logistics Customer Service Rep. 3

Waller, TX

$14.50 - $19.75/hr

The Logistics Customer Service Representative responds to customer's inquiries or complaints regarding the organization's products or services. Determines best method to resolve problems to ensure ...

The Community Bank

CSR III - Supervisor

Hebron, OH · On-site

  • PTO

Supervises all Customer Service Representatives at the banking office. Oversees operation of the ... A.) or equivalent from two-year college or technical school plus two to three years related ...

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How much do csr 3 jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for csr 3 in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a CSR 3?

A CSR 3, or Customer Service Representative Level 3, is an experienced customer service professional who handles complex customer inquiries, resolves escalated issues, and often mentors or supports junior staff. They typically have an in-depth understanding of company policies, products, and services, allowing them to manage more challenging situations. CSR 3s may also be responsible for training new hires, monitoring performance metrics, and contributing to process improvements within the customer service team.

Is customer service representative 3 an entry-level job?

Customer Service Representative 3 is typically not an entry-level position; it usually requires prior experience in customer service, strong communication skills, and familiarity with customer management tools. This role often involves handling complex customer issues and may require some supervisory or specialized knowledge.

Is customer service representative 3 a good entry-level position?

Customer Service Representative 3 is typically not an entry-level position, as it often requires prior experience or advanced skills in customer support, communication, and problem-solving. Entry-level roles usually have titles like Customer Service Representative I or II, which involve basic customer interaction and training. Therefore, CSR 3 is generally considered a more experienced role rather than an entry-level position.

What are the key skills and qualifications needed to thrive as a CSR 3, and why are they important?

To thrive as a CSR 3, you need advanced customer service skills, a solid understanding of company policies, and several years of relevant experience, often supported by a high school diploma or higher education. Familiarity with CRM systems, call center software, and ticketing platforms is typically required. Strong problem-solving abilities, patience, and effective communication skills help build rapport and handle complex customer issues. These skills are crucial for delivering high-quality support, resolving escalated concerns, and maintaining customer satisfaction.

What are the main responsibilities and challenges faced by a CSR 3 in a customer service team?

As a CSR 3, you’ll typically handle more complex customer inquiries and complaints, often serving as an escalation point for less experienced representatives. You may also be tasked with mentoring junior team members and providing feedback to help improve overall team performance. A key challenge in this role is balancing high-quality service with efficiency, especially when dealing with difficult or sensitive customer issues. Collaboration with supervisors and other departments is common to resolve multifaceted problems and ensure customer satisfaction.

What is the difference between Csr 3 vs Customer Service Representative?

AspectCsr 3Customer Service Representative
Required CredentialsHigh school diploma, relevant experienceHigh school diploma or equivalent, training provided
Work EnvironmentCall centers, customer support departmentsCall centers, retail, online support
Employer & Industry UsageTech, retail, telecom companiesVarious industries including retail, finance, tech
Common Search & ComparisonYesYes

The comparison between Csr 3 and Customer Service Representative shows that both roles typically require similar credentials and are found in comparable work environments across various industries. Csr 3 may denote a specific level or specialization within customer support teams, whereas Customer Service Representative is a broader term. Understanding these distinctions helps job seekers target the right roles based on their experience and career goals.

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What cities are hiring for Csr 3 jobs?

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What states have the most Csr 3 jobs?

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Csr 3 jobs near you
Infographic showing various Csr 3 job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CUSTOMER SERVICE REPRESENTATIVE III

Houston Staffing

Houston, TX • On-site

$15.25 - $20.75/hr

Other

Re-posted 16 days ago

Job description

Position Overview

Applications accepted from: ALL PERSONS INTERESTED Service Line: Engineering & Construction Reporting Location: 1002 Washington Ave. Workdays & Hours: M-F; 8am - 5pm * Subject to change DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

GENERAL SUMMARY: Uses complex problem-solving techniques to provide general information and customer assistance for quality service in support of the Encroachment and Plan Review Administration programs. Administers a high-volume, complex permit portfolio requiring extensive coordination, tracking, documentation, and customer communication. Ensures timely processing of permits and agreements while maintaining compliance with City policies and procedures.

  • Provides accurate customer service responses to customer inquiries that are complex in nature by various forms of communication (phone, email, mail, or in person), including referrals to other government agencies related to encroachment permits, right-of-way usage, and associated approvals.
  • Monitors customer accounts and research data to resolve problems related to encroachment permits and agreements. Prepares documentation to adjust customer accounts while maintaining security and confidentiality.
  • Administers and processes a wide range of encroachment permits and agreements, including but not limited to:
    • Standard Right-of-Way Encroachment Permits
    • Subdivision Marker Permits
    • Kiosks (in coordination with the Mayor's Office)
    • Houston Police Department Flock Security Cameras (in partnership with TranStar, Houston Public Works, and HPD)
    • Oil & Gas Pipeline Permits
    • Banner District Applications
    • Management District Agreements
    • Bicycle Parking Stations
    • Bus Shelter Permits
    • Monitoring Wells and Environmental Test Boring Facilities
    • Paving Permits
    • Storm Connection Permits
  • Reviews permit applications for completeness and compliance with submission requirements; coordinates routing to internal reviewers; tracks review comments, conditions, and approvals; and communicates status updates to applicants.
  • Processes variances, disturbance plans, and related approvals associated with encroachment permits.
  • Maintains and monitors various permit records, databases, tracking logs, and performance reports. Prepares written records of proceedings, permit documentation, and original correspondence to customers and stakeholders.
  • Distributes information to the public regarding City encroachment programs, policies, procedures, and initiatives.
  • Acts as liaison to internal departments, the Mayor's Office, Houston Police Department, TranStar, management districts, and other external agencies to facilitate permit coordination and approvals. Maintains successful partnerships with the community and stakeholders.
  • Requests field investigations through work orders when necessary; updates work orders and customers on findings or resolution.
  • May function in a lead capacity or serve as a shift leader of Customer Service Representatives or volunteers. Acts as liaison and trainer to volunteer staff. Coordinates staff activities including work schedules, case information, and other actions as needed.
  • Performs other related duties as requested.

WORKING CONDITIONS This position is physically comfortable; the individual has discretion about walking and standing. May require walking on rough surfaces during inspections and investigations. This is a Houston Public Works Emergency Management position at the Tier III Level.

Minimum Requirements

EDUCATIONAL REQUIREMENTS Requires a high school diploma or GED. EXPERIENCE REQUIREMENTS Three (3) years of administrative or customer service-related experience is required. Associate's degree may be substituted for up to two (2) years of experience. Bachelor's degree may be substituted for the years of experience. LICENSE REQUIREMENTS None.

Preferences

Preference will be given to applicants with proven experience to organize a daily workload by priorities. Must be able to meet deadlines in a fast-paced, quickly changing environment and a proactive approach to problem-solving with strong decision-making skills and a professional level verbal and written communications skills. **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

General Information

SELECTION/SKILLS TESTS REQUIRED: None However, the department may administer a skills assessment test. SAFETY IMPACT POSITION: No If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. PAY GRADE 16 APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-6120. If you need special services or accommodations 832-393-6120 (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

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