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Csr 3 Jobs (NOW HIRING)

Glaukos

Customer Service Representative III

Aliso Viejo, CA · On-site

$17 - $23/hr

The Customer Service Representative III provides excellent customer service while working closely with medical professionals and sales representatives handling all customer service-related activities.

Oak Park

Customer Service Representative III

Oak Park, IL

$15.75 - $21.50/hr

Positions at this level are distinguished from the Customer Service Representative II by possession ... Provide parking and permit information and forms to the public. 3.Assist in the completion ...

Strategic Data Systems

$21.44 - $26.53/hr

Customer Service Representative Joint Expeditionary Base Little Creek Virginia Beach, VA 23459 On-Site Position Compensation: $21.44/hr - $26.53/hr (Depending on Benefit Selection) 24/7/365 ...

Strategic Data Systems

$21.44 - $26.53/hr

Customer Service Representative Joint Expeditionary Base Little Creek Virginia Beach, VA 23459 On-Site Position Compensation: $21.44/hr - $26.53/hr (Depending on Benefit Selection) 24/7/365 ...

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How much do csr 3 jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for csr 3 in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as sales managers, real estate brokers, commercial pilots, or skilled trades like electricians and plumbers. These positions typically require experience, specialized skills, or certifications rather than formal college degrees, and may involve commission, bonuses, or overtime to achieve high weekly earnings.

What is the job description of a CSR 3?

A CSR 3 (Customer Service Representative Level 3) is responsible for handling complex customer inquiries, resolving issues, and providing product or service information. They often require strong communication skills, problem-solving abilities, and familiarity with customer management tools. The role may involve training lower-level representatives and working in a fast-paced environment.

What does CSR mean in a job position?

In a job position, CSR stands for Customer Service Representative. This role involves assisting customers, resolving issues, and providing information about products or services, often requiring strong communication skills and familiarity with customer management tools.

What is a CSR 3?

A CSR 3, or Customer Service Representative Level 3, is an experienced customer service professional who handles complex customer inquiries, resolves escalated issues, and often mentors or supports junior staff. They typically have an in-depth understanding of company policies, products, and services, allowing them to manage more challenging situations. CSR 3s may also be responsible for training new hires, monitoring performance metrics, and contributing to process improvements within the customer service team.

What are the key skills and qualifications needed to thrive as a CSR 3 (Customer Service Representative Level 3), and why are they important?

To thrive as a CSR 3, you need advanced customer service skills, a solid understanding of company policies, and several years of relevant experience, often supported by a high school diploma or higher education. Familiarity with CRM systems, call center software, and ticketing platforms is typically required. Strong problem-solving abilities, patience, and effective communication skills help build rapport and handle complex customer issues. These skills are crucial for delivering high-quality support, resolving escalated concerns, and maintaining customer satisfaction.

What are the main responsibilities and challenges faced by a CSR 3 in a customer service team?

As a CSR 3, you’ll typically handle more complex customer inquiries and complaints, often serving as an escalation point for less experienced representatives. You may also be tasked with mentoring junior team members and providing feedback to help improve overall team performance. A key challenge in this role is balancing high-quality service with efficiency, especially when dealing with difficult or sensitive customer issues. Collaboration with supervisors and other departments is common to resolve multifaceted problems and ensure customer satisfaction.

What is a CSR III?

A CSR III (Customer Service Representative III) is a senior-level customer service role responsible for handling complex customer inquiries, resolving issues, and providing advanced support. This position often requires strong communication skills, problem-solving abilities, and experience with customer management tools or CRM systems.

What is the difference between Csr 3 vs Customer Service Representative?

AspectCsr 3Customer Service Representative
Required CredentialsHigh school diploma, relevant experienceHigh school diploma or equivalent, training provided
Work EnvironmentCall centers, customer support departmentsCall centers, retail, online support
Employer & Industry UsageTech, retail, telecom companiesVarious industries including retail, finance, tech
Common Search & ComparisonYesYes

The comparison between Csr 3 and Customer Service Representative shows that both roles typically require similar credentials and are found in comparable work environments across various industries. Csr 3 may denote a specific level or specialization within customer support teams, whereas Customer Service Representative is a broader term. Understanding these distinctions helps job seekers target the right roles based on their experience and career goals.

More about Csr 3 jobs
What cities are hiring for Csr 3 jobs? Cities with the most Csr 3 job openings:
What states have the most Csr 3 jobs? States with the most job openings for Csr 3 jobs include:
What job categories do people searching Csr 3 jobs look for? The top searched job categories for Csr 3 jobs are:
Csr 3 jobs near you
Infographic showing various Csr 3 job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative 3

Customer Service Representative 3

The University of Miami

Miami, FL • On-site

Full-time

Medical, Dental

Posted 15 days ago

University Of Miami rating

7.7

Company rating: 7.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

254th of 611 rated colleges and universities

Job description

Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The Department of Pathology has an exciting opportunity for a full-time Customer Service Representative 3 to work on-site in Miami.
CORE JOB SUMMARY
The Customer Service Representative 3 (H) receives, reviews, and addresses a variety of inquiries, including complaints, requests for information and/or service, etc., and follows up on customer concerns via face-to-face, email, fax, telephone, and/or regular mail. This position also guides lower-level customer service staff and handles more complex or unusual problems.
CORE JOB FUNCTIONS
  • Receives, addresses, and responds to general inquiries, requests for service/support, and/or complaints.
  • Researches all inquiries to address any issues or concerns.
  • Refers concerns to other service areas/departments for follow-up, as needed.
  • Resolves routine and basic problems and communicates solutions or requested information to the customer.
  • Verifies that appropriate changes/resolutions have been finalized.
  • Keeps record of customer interactions, recording details of inquiries, complaints, comments, and final resolution in applicable database.
  • Escalates and refers unresolved customer grievances to department leadership for further review, as necessary.
  • Reviews and processes confidential information with discretion.
  • Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education:
High School Diploma or equivalent
Experience:
Minimum 3 year of relevant experience
Knowledge, Skills and Attitudes:
  • Ability to communicate effectively in both oral and written form.
  • Ability to recognize, analyze and solve a variety of problems.
  • Ability to process and handle confidential information with discretion.
  • Ability to work evening, nights, and weekends as necessary.
  • Proficiency in computer software (i.e., Microsoft Office).

DEPARTMENT ADDENDUM
Department Specific Functions
  • Review and manage ancillary testing work-queue.
  • Review and process manual ancillary testing requests.
  • Reviews all clinician requests to ensure necessary documentation has been received to proceed with the request for patient care.
  • Obtain and provide appropriate documentation for ancillary testing.
  • Initiate and oversee internal approval process for ancillary requests.
  • Create addenda for AP send outs, as required.
  • Forward/faxing testing requests to appropriate external lab, as needed (material not available in house).
  • Confer with customer service reps, regarding additional tissue required to complete testing.
  • Order testing on behalf of pathologists/clinicians, as needed.
  • Upload finalized reports into EMR & LIS for pathology send outs (AP).
  • Review, process, and obtain alternate specimens for testing, as needed.
  • Confer with external laboratory staff as required
  • Package and send out material per external institutions' respective policies.
  • Confer with pathologist and/or sub-specialty coordinators regarding "second opinion" cases.
  • Obtain and submit results of second opinions to pathologists for their review.
  • Review and process patient requests for pathology slides or transfer of care.
  • Assist in locating slides for pathologists (as needed) for patient care. Request creation of patient encounters.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff

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About University of Miami

Sourced by ZipRecruiter

The University of Miami, located in the beautiful Coral Gables, Florida, is a comprehensive, private research institution in the United States. Operating within the higher education industry, the institution offers a multitude of degree programs spanning over 180 majors and program through its 12 colleges. The University was founded in 1925 with the mission to disseminate knowledge, transform lives, and change the world - a mission it has held faithfully to this day. Notably, the University of Miami has gained global recognition for its commitment to research and innovation, with over $324 million in research and sponsored project funding awarded annually.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Coral Gables, FL, US

Year founded

1925

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