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Crunchtime Jobs (NOW HIRING)

Support Specialist

Atlanta, GA · On-site

$82K - $91K/yr

Crunchtime helps multi-unit restaurants operate every location like their best one. Trusted by 850+ brands across 150,000+ locations worldwide, Crunchtime connects the full operations management ...

Managed Services Manager

Boston, MA · On-site

$106K - $123K/yr

Crunchtime helps multi-unit restaurants operate every location like their best one. Trusted by 850+ brands across 150,000+ locations worldwide, Crunchtime connects the full operations management ...

Crunchtime helps multi-unit restaurants operate every location like their best one. Trusted by 850+ brands across 150,000+ locations worldwide, Crunchtime connects the full operations management ...

Managed Services Manager

Boston, MA · On-site

$106K - $123K/yr

About the role Crunchtime is launching a new, staff augmentation subscription service. This service will provide customers of the Crunchtime suite consistent, knowledgeable expertise that ensures the ...

Crunchtime helps multi-unit restaurants operate every location like their best one. Trusted by 850+ brands across 150,000+ locations worldwide, Crunchtime connects the full operations management ...

Crunchtime has a location-based compensation system, so someone doing the same job in a different city might have a different pay range. Accessibility Accommodation Statement Crunchtime complies with ...

Senior Network Engineer I

Louisville, KY · On-site

$105K - $131K/yr

Crunchtime has a location-based compensation system, so someone doing the same job in a different city might have a different pay range. Accessibility Accommodation Statement Crunchtime complies with ...

LifeShop-Coordinator

Humble, TX · On-site

$15.50 - $20.75/hr

Ensures CrunchTime inventory is always accurate * Updates Cost of Goods Tracker and follows all receiving SOPs for each delivery * Completes inventory scan and submits inventory report * Completes ...

LifeShop-Coordinator

Kingwood, WV

$16.25 - $21.50/hr

Ensures CrunchTime inventory is always accurate * Updates Cost of Goods Tracker and follows all receiving SOPs for each delivery * Completes inventory scan and submits inventory report * Completes ...

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Crunchtime information

See salary details

$69K

$78.8K

$85.5K

How much do crunchtime jobs pay per year?

As of Jul 5, 2026, the average yearly pay for crunchtime in the United States is $78,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What is the difference between Crunchtime vs Inventory Manager?

AspectCrunchtimeInventory Manager
CredentialsExperience with restaurant management software, basic business skillsRelevant certifications in inventory control or supply chain management, experience in retail or hospitality
Work EnvironmentRestaurant or hospitality settings, often in fast-paced environmentsWarehouses, retail stores, or distribution centers
Employer & IndustryRestaurants, hospitality chains, food service companiesRetail chains, logistics companies, manufacturing firms
Search & Comparison IntentUnderstanding software solutions for restaurant operationsManaging inventory levels and supply chain efficiency

While Crunchtime focuses on restaurant management software and operational efficiency, Inventory Manager roles are centered around overseeing stock levels and supply chain processes. Both roles require knowledge of inventory systems but serve different industry needs and environments.

What are Crunchtime jobs?

Crunchtime jobs generally refer to roles at Crunchtime, a company that provides restaurant management software solutions. Positions at Crunchtime can include software developers, customer support specialists, implementation consultants, and product managers. Employees work to help restaurants streamline operations, manage inventory, and optimize labor scheduling. Working at Crunchtime often involves collaborating with restaurant clients, utilizing technology to solve operational challenges, and supporting the food service industry’s efficiency and profitability.

What are the key skills and qualifications needed to thrive as a Crunchtime Implementation Specialist, and why are they important?

To thrive as a Crunchtime Implementation Specialist, you need strong project management abilities, knowledge of restaurant operations, and experience with software onboarding, often supported by a background in hospitality or information systems. Familiarity with Crunchtime's back-office platform, data migration tools, and POS integration systems is essential. Excellent communication, problem-solving, and adaptability help foster client relationships and manage complex deployments. These skills ensure smooth software adoption, client satisfaction, and ongoing operational success for restaurant businesses.

What are some common challenges faced by Crunchtime software users in the restaurant industry, and how can I help address them in a support or implementation role?

Crunchtime users in the restaurant industry often encounter challenges such as adapting to new inventory management workflows, integrating the platform with other systems, and ensuring staff are properly trained. In a support or implementation role, you'll regularly assist with troubleshooting, provide user training, and help clients customize the platform for their specific operational needs. Building strong communication skills and a deep understanding of restaurant operations will help you address these challenges effectively and foster positive client relationships.
More about Crunchtime jobs
What cities are hiring for Crunchtime jobs? Cities with the most Crunchtime job openings:
What states have the most Crunchtime jobs? States with the most job openings for Crunchtime jobs include:
Infographic showing various Crunchtime job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $78,750 per year, or $37.9 per hour.

Support Specialist

Crunchtime

Atlanta, GA • On-site

$82K - $91K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Job description

Crunchtime helps multi-unit restaurants operate every location like their best one. Trusted by 850+ brands across 150,000+ locations worldwide, Crunchtime connects the full operations management lifecycle across inventory management, labor and scheduling, kitchen management, and operations execution, in the industry's only complete, AI-powered suite. Top operators, including Jersey Mike's, Five Guys, Smoothie King, Wingstop, and Chili's, rely on Crunchtime to achieve profitability and deliver great guest experiences every day in every store. To learn more, visit Crunchtime.com.
Crunchtime helps multi-unit restaurants operate every location like their best one. Trusted by 850+ brands across 150,000+ locations worldwide, Crunchtime connects the full operations management lifecycle across inventory management, labor and scheduling, kitchen management, and operations execution, in the industry's only complete, AI-powered suite. Top operators, including Jersey Mike's, Five Guys, Smoothie King, Wingstop, and Chili's, rely on Crunchtime to achieve profitability and deliver great guest experiences every day in every store. To learn more, visit Crunchtime.com.
About the role
As a Customer Support Specialist on the Cruise team, you will be a key part of making sure that we can keep delivering high-quality support to our customers. You will be able to explore new technology and develop processes to help other team members, grow within our company and make a huge impact from day one.
What you'll do as a Customer Support Specialist
  • Help customers solve problems in the CrunchTime platform and keep them updated on ticket progress.
  • Use internal tools to troubleshoot customer-reported tickets.
  • Translate technical details from our development teams into non-technical language that our customers can understand.
  • Analyze data discrepancies between multiple tools to confirm accuracy based on customer inquiries and reassure the customer that the data displayed is accurate.
  • Build and optimize dynamic SQL scripts to maintain data integrity and support enterprise reporting.
  • Accept requests for Technical Resource assistance from the Customer Support Analysts on your team.
  • Work side-by-side with the development teams of our Cruise and Xchange product teams to research and resolve customer-reported issues.
  • Empathize with the customer's situation and take pride in finding them a resolution on tickets submitted.
What we're looking for
  • 3-5 years of remote application support experience.
  • 2-4 years of customer-facing experience in any industry, but the hospitality industry is preferred.
  • Excellent interpersonal and communication skills (written and verbal).
  • Bachelor's degree in Computer Science, Information Technology, or a similar field.
  • Advanced SQL knowledge with the ability to write and execute multi-table queries to locate missing keys, duplicate records, or diagnose sync issues between databases.
  • Ability to read and analyze code (e.g., to understand application logic, trace errors in system logs, or review scripts) to assist in deep-dive troubleshooting.
  • Intermediate understanding of database replication concepts and offline-capable/distributed environments.
  • Prior experience troubleshooting e-commerce platforms, vendor portals, or EDI failures.
  • Able to work in a fast-paced environment with multiple competing priorities.
  • Ability to prioritize tasks independently based on an understanding of the business impact for the customer.
Nice to haves
  • Experience working with a distributed/remote team across multiple time zones.
  • Familiarity with database schema comparisons.
  • Experience with Jira, Confluence, and Zendesk.
  • Familiarity with SFTP troubleshooting (file transfers, connection failures, and credential management).
  • An understanding of REST APIs and XML, including the ability to troubleshoot.
  • Able to troubleshoot networking and communication protocols.
  • Experience supporting cruise line operations, inventory management, or enterprise procurement verticals.
What you'll get
  • Great mission-driven team members from diverse backgrounds with a strong company culture
  • Competitive pay
  • Unlimited PTO
  • Paid company holidays
  • Yearly team off-sites
  • International travel opportunities
  • Medical, dental, and vision benefits (FSA, HSA & HRA options)
  • Basic & Voluntary Life Insurance
  • 401k employer match
  • Wellness benefits
  • Work in an open environment on solutions that are reshaping the way businesses operate
  • Fun team events
  • 10 weeks of paid parental leave
  • Fitness reimbursement
  • Learning & development funds

Compensation:
The annual base compensation range for this position is $77,000 - $85,000. The reasonably estimated total cash compensation (base + variable) range for this full-time position will be $82,775 - $91,375.
Actual compensation is based on factors unique to each candidate, including, but not limited to: job-related skills, qualifications, education, experience, and location. Crunchtime has a location-based compensation system, so someone doing the same job in a different city might have a different pay range.
Accessibility Accommodation Statement
Crunchtime complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@crunchtime.com.
Equal Employment Opportunity Statement
At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.
We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.
Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don't meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.