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Cruise Reservation Agent Jobs (NOW HIRING)

HB Travels

Hotel and Cruise Booker

Bellevue, WA · On-site +1

$18 - $22.50/hr

About the job Hotel and Cruise Booker About Us We are a travel services company passionate about ... Proficiency in reservation systems or willingness to learn. * Passion for travel and helping others ...

HB Travels

Hotel and Cruise Booker

Cary, NC · On-site +1

$16.25 - $20.50/hr

About the job Hotel and Cruise Booker About Us We are a travel services company passionate about ... Proficiency in reservation systems or willingness to learn. * Passion for travel and helping others ...

The Auto Club Group

Travel Agent

Warren, MI · On-site

Consummates sales by making necessary travel arrangements to include reservation, collection of ... cruises, tours, hotels, car rental, and related travel products Knowledge of: Sales techniques ...

The Auto Club Group

Travel Agent

Warren, MI

Consummates sales by making necessary travel arrangements to include reservation, collection of ... cruises, tours, hotels, car rental, and related travel products Knowledge of: Sales techniques ...

Norwegian Cruise Line

We're Hiring

Mesa, AZ · On-site

$10 - $12/hr

Norwegian Cruise Line's Mesa, AZ Reservation Center has Exciting Career Opportunities! ~Class Starts August 4, 2014~ * Guest Service Representative $11.00/hour (Home Based Optional after 3 Months)

Norwegian Cruise Line

We're Hiring

Mesa, AZ · On-site

$10 - $12/hr

Norwegian Cruise Line's Mesa, AZ Reservation Center has Exciting Career Opportunities! ~Class Starts August 4, 2014~ * Guest Service Representative $11.00/hour (Home Based Optional after 3 Months)

Adventuresbyamerica

Remote Travel Agent

New York, NY · Remote

... cruises, family vacations, and resort stays. We partner with established travel suppliers to ... pricing, and reservation details Respond to inquiries through phone, email, and online ...

Penny's Adventures

Travel Agent

Milwaukee, WI · On-site +1

... reservation experience from start to finish. Responsibilities · Handle inbound and outbound ... cruises, and vacation packages · Customize travel itineraries based on client preferences and ...

Hornblower

City Cruises DC - Sales Agent

Washington, DC · On-site

$17 - $22.25/hr

... entity, provides reservation, ticketing and website integration services for clients in the ... Make and confirm cruise reservations using telephones, faxes, mail, and computers; maintain ...

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Cruise Reservation Agent information

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How much do cruise reservation agent jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for cruise reservation agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Cruise Reservation Agent job?

A Cruise Reservation Agent is responsible for assisting customers with booking cruise vacations. They provide information on available cruise packages, pricing, itineraries, and onboard amenities. Agents also handle reservations, process payments, and address customer inquiries or concerns. Strong communication and customer service skills are essential for this role. Additionally, they may work for cruise lines, travel agencies, or third-party booking companies.

What does a typical day look like for a Cruise Reservation Agent?

A typical day for a Cruise Reservation Agent involves assisting customers over the phone, via email, or through live chat to book cruise vacations, answer questions, and address special requests or issues. Agents collaborate closely with other team members and departments to ensure seamless travel arrangements, process payments, and provide up-to-date information on itineraries, cabin availability, and promotions. They are responsible for maintaining accurate records, managing changes or cancellations, and delivering a high level of customer service throughout every interaction. This fast-paced, customer-oriented role keeps every day interesting and provides the opportunity to help clients have memorable travel experiences.

What are the key skills and qualifications needed to thrive in the Cruise Reservation Agent position, and why are they important?

To thrive as a Cruise Reservation Agent, you need excellent customer service skills, strong attention to detail, and a background in sales or hospitality, often supported by a high school diploma or equivalent. Familiarity with reservation booking software, global distribution systems (GDS), and CRM platforms is typically important, and some employers may value relevant certifications in travel or tourism. Outstanding interpersonal communication, problem-solving abilities, and a positive, patient attitude help agents excel in fast-paced, customer-facing environments. These competencies ensure accurate bookings, high customer satisfaction, and efficient teamwork, which are crucial for the success of a cruise reservations department.

More about Cruise Reservation Agent jobs
What cities are hiring for Cruise Reservation Agent jobs? Cities with the most Cruise Reservation Agent job openings:
What are the most commonly searched types of Cruise Reservation Agent jobs? The most popular types of Cruise Reservation Agent jobs are:
What states have the most Cruise Reservation Agent jobs? States with the most job openings for Cruise Reservation Agent jobs include:
What job categories do people searching Cruise Reservation Agent jobs look for? The top searched job categories for Cruise Reservation Agent jobs are:
Cruise Reservation Agent jobs near you
Infographic showing various Cruise Reservation Agent job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 5% Part Time, 5% Temporary, and 3% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Hotel and Cruise Booker

HB Travels

Bellevue, WA • On-site, Remote

$18 - $22.50/hr

Other

Posted 18 days ago

Job description

About the job Hotel and Cruise Booker
About Us
We are a travel services company passionate about creating exceptional travel experiences. From luxury cruises to top-rated hotels, we provide our clients with seamless booking solutions and personalized recommendations tailored to their unique preferences.
Position Overview
We are seeking a motivated and detail-oriented Hotel and Cruise Booker to join our growing team. In this role, you will help clients plan and secure accommodations and cruise experiences, ensuring smooth and memorable travel from start to finish. This opportunity offers unlimited earning potential, making it ideal for driven individuals who thrive in a performance-based environment.
Key Responsibilities

  • Assist clients in selecting and booking hotels, cruises, and related travel services.
  • Research destinations, properties, and cruise itineraries to match client needs and budgets.
  • Provide professional guidance on amenities, packages, and promotions.
  • Manage booking processes including confirmations, payments, and changes.
  • Deliver outstanding customer service and support before, during, and after travel.
  • Stay current on industry trends, special offers, and seasonal promotions.
Qualifications
  • Experience in hospitality, travel, or customer service preferred.
  • Strong organizational skills and attention to detail.
  • Excellent communication and client relationship skills.
  • Ability to manage multiple bookings simultaneously.
  • Proficiency in reservation systems or willingness to learn.
  • Passion for travel and helping others plan unforgettable experiences.
What We Offer
  • Unlimited earning potential
  • Flexible work arrangements, including remote opportunities.
  • Training and professional development in the travel industry.
  • A collaborative and supportive team environment.
  • Access to potential travel perks and industry discounts.

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