New London, CT · On-site
$18/hr
Job Openings >> Call Center Reservation Agent Call Center Reservation Agent Summary Title: Call ... Lighthouse Cruises. Must have excellent communication skills, as well as some experience with ...
New London, CT · On-site
$18/hr
Job Openings >> Call Center Reservation Agent Call Center Reservation Agent Summary Title: Call ... Lighthouse Cruises. Must have excellent communication skills, as well as some experience with ...
New London, CT · On-site
$18/hr
Seasonal Call Center Reservation Agent Cross Sound Ferry is seeking reliable, highly motivated ... Lighthouse Cruises. Must have excellent communication skills, as well as some experience with ...
New London, CT · On-site
$18/hr
Seasonal Call Center Reservation Agent Cross Sound Ferry is seeking reliable, highly motivated ... Lighthouse Cruises. Must have excellent communication skills, as well as some experience with ...
Atlanta, GA · Remote
$15.50 - $19.25/hr
... cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding ...
Quick apply
Atlanta, GA · Remote
$15.50 - $19.25/hr
... cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding ...
Cedar Rapids, IA · Remote
$15.75 - $19.50/hr
... cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding ...
Quick apply
Cedar Rapids, IA · Remote
$15.75 - $19.50/hr
... cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding ...
Jacksonville, FL · Remote
$14.75 - $18.50/hr
... cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding ...
Quick apply
Jacksonville, FL · Remote
$14.75 - $18.50/hr
... cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding ...
San Francisco, CA · Remote
$18.75 - $23.50/hr
... cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding ...
Quick apply
San Francisco, CA · Remote
$18.75 - $23.50/hr
... cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding ...
Boston, MA · Remote
$17.50 - $21.75/hr
... cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding ...
Quick apply
Boston, MA · Remote
$17.50 - $21.75/hr
... cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding ...
New York, NY · Remote
$17.50 - $22/hr
Responsibilities: Assist clients in planning and booking vacations, cruises, and getaways Research destinations, accommodations, and activities to create personalized itineraries Provide excellent ...
Quick apply
New York, NY · Remote
$17.50 - $22/hr
Responsibilities: Assist clients in planning and booking vacations, cruises, and getaways Research destinations, accommodations, and activities to create personalized itineraries Provide excellent ...
Los Angeles, CA · Remote
$30K - $75K/yr
... cruises, family vacations, and resort stays. We partner with established travel suppliers to ... Reservation Consultant. In this role, you will assist clients with researching options ...
Quick apply
Los Angeles, CA · Remote
$30K - $75K/yr
... cruises, family vacations, and resort stays. We partner with established travel suppliers to ... Reservation Consultant. In this role, you will assist clients with researching options ...
... Cruise Reservation Systems (Seaware) and Web Booking Sites. * Work experience in data analysis a ... Understanding of the Travel Agent/Trade Industrydistribution channels * Ability to retain and ...
... Cruise Reservation Systems (Seaware) and Web Booking Sites. * Work experience in data analysis a ... Understanding of the Travel Agent/Trade Industrydistribution channels * Ability to retain and ...
Seattle, WA · On-site +1
$15/hr
As a Reservation Sales Agent, you'll handle inbound calls from Consumers and Travel Advisors, turning inquiries into bookings. You'll sell cruises, upgrades, and add-ons using your expert product ...
Seattle, WA · On-site +1
$15/hr
As a Reservation Sales Agent, you'll handle inbound calls from Consumers and Travel Advisors, turning inquiries into bookings. You'll sell cruises, upgrades, and add-ons using your expert product ...
... Cruise Reservation Systems (Seaware) and Web Booking Sites. * Work experience in data analysis a ... Understanding of the Travel Agent/Trade Industry distribution channels * Ability to retain and ...
... Cruise Reservation Systems (Seaware) and Web Booking Sites. * Work experience in data analysis a ... Understanding of the Travel Agent/Trade Industry distribution channels * Ability to retain and ...
Cape Canaveral, FL · On-site
Ticketing Agent Victory Casino Cruises Responsibilities include, but are not limited to: ... the reservation system. Follow all cash handling and credit policies. Must be able to ...
Cape Canaveral, FL · On-site
Ticketing Agent Victory Casino Cruises Responsibilities include, but are not limited to: ... the reservation system. Follow all cash handling and credit policies. Must be able to ...
Seattle, WA · Remote
$15/hr
As a Reservation Sales Agent, you'll handle inbound calls from Consumers and Travel Advisors, turning inquiries into bookings. You'll sell cruises, upgrades, and add-ons using your expert product ...
New
Seattle, WA · Remote
$15/hr
As a Reservation Sales Agent, you'll handle inbound calls from Consumers and Travel Advisors, turning inquiries into bookings. You'll sell cruises, upgrades, and add-ons using your expert product ...
New
Cape Canaveral, FL · On-site
Ticketing Agent Victory Casino Cruises Responsibilities include, but are not limited to: • ... the reservation system. • Follow all cash handling and credit policies. • Must be able to ...
Cape Canaveral, FL · On-site
Ticketing Agent Victory Casino Cruises Responsibilities include, but are not limited to: • ... the reservation system. • Follow all cash handling and credit policies. • Must be able to ...
Seattle, WA · Remote
$15/hr
As a Reservation Sales Agent, you'll handle inbound calls from Consumers and Travel Advisors, turning inquiries into bookings. You'll sell cruises, upgrades, and add-ons using your expert product ...
New
Seattle, WA · Remote
$15/hr
As a Reservation Sales Agent, you'll handle inbound calls from Consumers and Travel Advisors, turning inquiries into bookings. You'll sell cruises, upgrades, and add-ons using your expert product ...
New
Mesa, AZ · On-site
$10 - $12/hr
Norwegian Cruise Line's Mesa, AZ Reservation Center has Exciting Career Opportunities! ~Class Starts August 4, 2014~ * Guest Service Representative $11.00/hour (Home Based Optional after 3 Months)
Mesa, AZ · On-site
$10 - $12/hr
Norwegian Cruise Line's Mesa, AZ Reservation Center has Exciting Career Opportunities! ~Class Starts August 4, 2014~ * Guest Service Representative $11.00/hour (Home Based Optional after 3 Months)
Mesa, AZ · On-site
$10 - $12/hr
Norwegian Cruise Line's Mesa, AZ Reservation Center has Exciting Career Opportunities! ~Class Starts August 4, 2014~ * Guest Service Representative $11.00/hour (Home Based Optional after 3 Months)
Mesa, AZ · On-site
$10 - $12/hr
Norwegian Cruise Line's Mesa, AZ Reservation Center has Exciting Career Opportunities! ~Class Starts August 4, 2014~ * Guest Service Representative $11.00/hour (Home Based Optional after 3 Months)
Warren, MI · On-site
Consummates sales by making necessary travel arrangements to include reservation, collection of ... cruises, tours, hotels, car rental, and related travel products Knowledge of: Sales techniques ...
Warren, MI · On-site
Consummates sales by making necessary travel arrangements to include reservation, collection of ... cruises, tours, hotels, car rental, and related travel products Knowledge of: Sales techniques ...
Warren, MI · On-site
Consummates sales by making necessary travel arrangements to include reservation, collection of ... cruises, tours, hotels, car rental, and related travel products Knowledge of: Sales techniques ...
Warren, MI · On-site
Consummates sales by making necessary travel arrangements to include reservation, collection of ... cruises, tours, hotels, car rental, and related travel products Knowledge of: Sales techniques ...
$11.06 - $12.11
1% of jobs
$12.11 - $13.16
3% of jobs
$13.16 - $14.20
6% of jobs
$14.20 - $15.25
12% of jobs
$15.46 is the 25th percentile. Wages below this are outliers.
$15.25 - $16.30
14% of jobs
The median wage is $17.15 / hr.
$16.30 - $17.35
17% of jobs
$17.35 - $18.40
15% of jobs
$19.08 is the 75th percentile. Wages above this are outliers.
$18.40 - $19.45
11% of jobs
$19.45 - $20.50
11% of jobs
$20.50 - $21.55
7% of jobs
$21.55 - $22.60
3% of jobs
$11
$17
$22
A Cruise Reservation Agent is responsible for assisting customers with booking cruise vacations. They provide information on available cruise packages, pricing, itineraries, and onboard amenities. Agents also handle reservations, process payments, and address customer inquiries or concerns. Strong communication and customer service skills are essential for this role. Additionally, they may work for cruise lines, travel agencies, or third-party booking companies.
A typical day for a Cruise Reservation Agent involves assisting customers over the phone, via email, or through live chat to book cruise vacations, answer questions, and address special requests or issues. Agents collaborate closely with other team members and departments to ensure seamless travel arrangements, process payments, and provide up-to-date information on itineraries, cabin availability, and promotions. They are responsible for maintaining accurate records, managing changes or cancellations, and delivering a high level of customer service throughout every interaction. This fast-paced, customer-oriented role keeps every day interesting and provides the opportunity to help clients have memorable travel experiences.
To thrive as a Cruise Reservation Agent, you need excellent customer service skills, strong attention to detail, and a background in sales or hospitality, often supported by a high school diploma or equivalent. Familiarity with reservation booking software, global distribution systems (GDS), and CRM platforms is typically important, and some employers may value relevant certifications in travel or tourism. Outstanding interpersonal communication, problem-solving abilities, and a positive, patient attitude help agents excel in fast-paced, customer-facing environments. These competencies ensure accurate bookings, high customer satisfaction, and efficient teamwork, which are crucial for the success of a cruise reservations department.
$18/hr
Other
Posted 14 days ago
Seasonal Call Center Reservation Agent
Cross Sound Ferry is seeking reliable, highly motivated individuals in our call center for our 2026 season. The job of a reservation agent focuses on customer service and assisting to ensure a positive experience. You will assist customers over the phone who are traveling in between New London, CT and Orient, NY, as well as our seasonal Block Island trips and Lighthouse Cruises. Must have excellent communication skills, as well as some experience with computers. Call center experience preferred. This seasonal position will be part time with more hours available during summer. Must be willing to work weekends, holidays, and evening hours.Primary duties include, but not limited to:
Alternatively, you can apply to this job using your profile from Indeed by clicking the button below:
Sourced by ZipRecruiter
51 - 200 Employees
New London, CT, US
1975
