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Cruise Reservation Agent Jobs (NOW HIRING)

HB Travels

Reservation Agent

$16.50 - $20.50/hr

Reservation Agent Mason, New Hampshire, United States About the Job Reservation Agent We are ... to cruises and group getaways. You'll provide exceptional customer service, help clients make ...

HB Travels

Reservation Agent

Mason, NH · On-site

$16.50 - $20.75/hr

About the job Reservation Agent We are seeking a motivated and detail-oriented Reservation Agent to ... to cruises and group getaways. You'll provide exceptional customer service, help clients make ...

Manthey Hospitality

Reservations Agent

Clearwater, FL · On-site

$15/hr

Reservation Agent Manthey Hospitality Full Time & Part-Time Clearwater Marina Do you enjoy helping ... and reservation systems * Recommend cruise experiences, upgrades, packages, and cross-brand ...

Manthey Hospitality

Reservations Agent

Clearwater, FL · On-site

$15/hr

Description Reservation Agent Manthey Hospitality | Full Time & Part-Time | Clearwater Marina Do ... and reservation systems * Recommend cruise experiences, upgrades, packages, and cross-brand ...

Manthey Hospitality

Reservations Agent

Tampa, FL · On-site

$15/hr

Description Reservation Agent Manthey Hospitality | Full Time & Part-Time | Downtown Tampa Do you ... and reservation systems * Recommend cruise experiences, upgrades, packages, and cross-brand ...

Manthey Hospitality

Reservations Agent

Tampa, FL · On-site

$15/hr

Reservation Agent Manthey Hospitality | Full Time & Part-Time | Downtown Tampa Do you enjoy helping ... and reservation systems * Recommend cruise experiences, upgrades, packages, and cross-brand ...

Manthey Hospitality

Reservations Agent

Tampa, FL · On-site

$15/hr

Reservation Agent Manthey Hospitality | Full Time & Part-Time | Downtown Tampa Do you enjoy helping ... and reservation systems * Recommend cruise experiences, upgrades, packages, and cross-brand ...

Manthey Hospitality

Reservations Agent

Clearwater, FL · On-site

$15/hr

Reservation Agent Manthey Hospitality | Full Time & Part-Time | Clearwater Marina Do you enjoy ... and reservation systems * Recommend cruise experiences, upgrades, packages, and cross-brand ...

Manthey Hospitality

Reservations Agent

Tampa, FL · On-site

$15/hr

Reservation Agent Manthey Hospitality Full Time & Part-Time Downtown Tampa Do you enjoy helping ... and reservation systems * Recommend cruise experiences, upgrades, packages, and cross-brand ...

Qualizeal

Seaware Functional Lead

Fort Lauderdale, FL · On-site

... anchor for a cruise reservation-systems program. Based full-time at the client''s Miami ... Lead functional testing of Seaware Touch workflows -- call-center and travel-agent booking journeys ...

MSC Cruises

Post-Cruise Support Agent

Fort Lauderdale, FL · On-site

$17.75 - $23.75/hr

Your Purpose The Post-Cruise Support Agent provides exceptional support to guests, travel advisors ... internal reservation platform, CRM, and Siebel/Salesforce * Apply critical thinking and sound ...

HB Travels

Hotel and Cruise Booker

Bellevue, WA · On-site

$18 - $22.50/hr

About the job Hotel and Cruise Booker About Us We are a travel services company passionate about ... Proficiency in reservation systems or willingness to learn. * Passion for travel and helping others ...

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Cruise Reservation Agent information

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How much do cruise reservation agent jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for cruise reservation agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a cruise reservation agent?

A Cruise Reservation Agent is responsible for assisting customers with booking cruise vacations. They provide information on available cruise packages, pricing, itineraries, and onboard amenities. Agents also handle reservations, process payments, and address customer inquiries or concerns. Strong communication and customer service skills are essential for this role. Additionally, they may work for cruise lines, travel agencies, or third-party booking companies.

What does a cruise reservation agent do?

A typical day for a Cruise Reservation Agent involves assisting customers over the phone, via email, or through live chat to book cruise vacations, answer questions, and address special requests or issues. Agents collaborate closely with other team members and departments to ensure seamless travel arrangements, process payments, and provide up-to-date information on itineraries, cabin availability, and promotions. They are responsible for maintaining accurate records, managing changes or cancellations, and delivering a high level of customer service throughout every interaction. This fast-paced, customer-oriented role keeps every day interesting and provides the opportunity to help clients have memorable travel experiences.

What are the key skills and qualifications needed to thrive as a cruise reservation agent?

To thrive as a Cruise Reservation Agent, you need excellent customer service skills, strong attention to detail, and a background in sales or hospitality, often supported by a high school diploma or equivalent. Familiarity with reservation booking software, global distribution systems (GDS), and CRM platforms is typically important, and some employers may value relevant certifications in travel or tourism. Outstanding interpersonal communication, problem-solving abilities, and a positive, patient attitude help agents excel in fast-paced, customer-facing environments. These competencies ensure accurate bookings, high customer satisfaction, and efficient teamwork, which are crucial for the success of a cruise reservations department.

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Cruise Reservation Agent jobs near you
Infographic showing various Cruise Reservation Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Reservation Agent

HB Travels

Remote

$16.50 - $20.50/hr

Other

Re-posted 4 days ago

Job description

Reservation Agent

Mason, New Hampshire, United States

About the Job Reservation Agent

We are seeking a motivated and detail-oriented Reservation Agent to join our growing travel team. In this role, you'll assist clients with planning and booking their travel experiences from flights and hotels to cruises and group getaways. You'll provide exceptional customer service, help clients make informed travel decisions, and ensure every trip runs smoothly from start to finish.

What You'll Do:

  • Assist clients with booking travel reservations, including flights, accommodations, and vacation packages.
  • Provide personalized travel recommendations and guidance.
  • Manage client information, payments, and itineraries with accuracy.
  • Build strong relationships with clients to encourage repeat travel and referrals.
  • Stay up to date on travel trends, destinations, and supplier promotions.

Who You Are:

  • Passionate about travel and helping others plan unforgettable experiences.
  • Highly organized and able to manage multiple bookings and clients.
  • Professional communication skills (written and verbal).
  • Self-motivated, reliable, and eager to learn.
  • Previous customer service or travel experience is a plus but not required training provided.

Why Join Us:

  • Comprehensive training and ongoing support.
  • Flexible schedule work from anywhere with internet access.
  • Collaborative community of like-minded travel professionals.
  • Opportunity for growth within the travel industry.

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