ZipRecruiter

Log In

1

Director Cruise Reservation Agent Jobs (NOW HIRING)

HB Travels

Reservation Agent

$16.50 - $20.50/hr

Reservation Agent Mason, New Hampshire, United States About the Job Reservation Agent We are ... to cruises and group getaways. You'll provide exceptional customer service, help clients make ...

HB Travels

Reservation Agent

Mason, NH · On-site

$16.50 - $20.75/hr

About the job Reservation Agent We are seeking a motivated and detail-oriented Reservation Agent to ... to cruises and group getaways. You'll provide exceptional customer service, help clients make ...

U-Haul

Reservation Agent

Southampton, PA · On-site

$15.50 - $19.25/hr

Reservation Agent U-Haul is looking for someone who enjoys being part of a team, provides ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Oceanside, CA · On-site

$18.50 - $20.50/hr

Reservation Agent U-Haul is looking for someone who enjoys being part of a team, provides ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Hyattsville, MD · On-site

$17 - $19/hr

Reservation Agent U-Haul is looking for someone who enjoys being part of a team, provides ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Pompano Beach, FL · On-site

$15.50 - $19.25/hr

Reservation Agent Shifts Thursday Saturday Monday 2-7pm Friday 3-8pm Sunday 12pm-5pm U-Haul is ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Fort Worth, TX

$15.25 - $19.25/hr

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Los Angeles, CA · On-site

$19.75 - $21.75/hr

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Los Angeles, CA · On-site

$19.75 - $21.75/hr

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Los Angeles, CA

$19.75 - $21.75/hr

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Fort Worth, TX · On-site

$15.25 - $19.25/hr

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Fort Worth, TX · On-site

$15.25 - $19.25/hr

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Honolulu, HI · On-site

$21 - $23/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Las Vegas, NV

$15.25 - $19/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Edison, NJ

$16.50 - $18.50/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Davenport, IA

$15.25 - $19/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

San Diego, CA · On-site

$18.50 - $20.50/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

next page

Showing results 1-20

All JobsCruise Reservation Agent JobsDirector Cruise Reservation Agent Jobs

Director Cruise Reservation Agent information

See salary details

$11

$17

$22

How much do director cruise reservation agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for director cruise reservation agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some key challenges faced by a director cruise reservation agent, and how can they be addressed?

As a Director Cruise Reservation Agent, one of the main challenges is managing a high volume of complex reservations while ensuring exceptional customer service and accuracy. Balancing the needs of guests, coordinating with internal sales and operations teams, and quickly resolving booking issues require strong organizational and communication skills. Staying updated on changing cruise itineraries, pricing, and promotional offers is also essential. Addressing these challenges involves investing in ongoing team training, leveraging advanced reservation systems, and fostering close collaboration with other departments to streamline processes.

What is the difference between Director Cruise Reservation Agent vs Cruise Reservation Agent?

AspectDirector Cruise Reservation AgentCruise Reservation Agent
CredentialsCustomer service experience, industry knowledge, possibly supervisory skillsCustomer service skills, basic industry knowledge
Work EnvironmentSupervisory role, office or call center, overseeing reservation teamsFrontline customer service, handling reservations directly
Employer & Industry UsageTravel agencies, cruise lines, hospitality companiesTravel agencies, cruise lines, booking platforms

The main difference is that a Director Cruise Reservation Agent typically oversees reservation teams and manages operations, while a Cruise Reservation Agent handles customer bookings directly. The director role involves leadership and strategic planning, whereas the reservation agent focuses on customer service and booking tasks.

What are the key skills and qualifications needed to thrive as a director cruise reservation agent, and why are they important?

To thrive as a Director Cruise Reservation Agent, you need extensive experience in cruise reservations, leadership abilities, and a background in travel or hospitality management, often supported by a relevant degree or industry certifications. Familiarity with reservation management systems (CRS/GDS), CRM software, and booking platforms is essential. Exceptional communication, problem-solving, and team-management skills help drive both customer satisfaction and staff performance. These skills and qualifications are crucial for ensuring efficient operations, high-quality service, and achieving sales targets in a competitive travel industry.

What is a director cruise reservation agent?

Director Cruise Reservation Agents are senior professionals responsible for overseeing the cruise reservation department within a travel or cruise company. They manage a team of reservation agents, ensure efficient booking processes, and implement strategies to maximize sales and customer satisfaction. Their role involves setting departmental goals, training staff, resolving escalated customer issues, and collaborating with marketing and operations teams. Strong leadership, industry knowledge, and customer service skills are essential for success in this position.
What cities are hiring for Director Cruise Reservation Agent jobs? Cities with the most Director Cruise Reservation Agent job openings:
What are the most commonly searched types of Cruise Reservation Agent jobs? The most popular types of Cruise Reservation Agent jobs are:
What states have the most Director Cruise Reservation Agent jobs? States with the most job openings for Director Cruise Reservation Agent jobs include:
Director Cruise Reservation Agent jobs near you

Reservation Agent

HB Travels

Remote

$16.50 - $20.50/hr

Other

Re-posted 14 days ago

Job description

Reservation Agent

Mason, New Hampshire, United States

About the Job Reservation Agent

We are seeking a motivated and detail-oriented Reservation Agent to join our growing travel team. In this role, you'll assist clients with planning and booking their travel experiences from flights and hotels to cruises and group getaways. You'll provide exceptional customer service, help clients make informed travel decisions, and ensure every trip runs smoothly from start to finish.

What You'll Do:

  • Assist clients with booking travel reservations, including flights, accommodations, and vacation packages.
  • Provide personalized travel recommendations and guidance.
  • Manage client information, payments, and itineraries with accuracy.
  • Build strong relationships with clients to encourage repeat travel and referrals.
  • Stay up to date on travel trends, destinations, and supplier promotions.

Who You Are:

  • Passionate about travel and helping others plan unforgettable experiences.
  • Highly organized and able to manage multiple bookings and clients.
  • Professional communication skills (written and verbal).
  • Self-motivated, reliable, and eager to learn.
  • Previous customer service or travel experience is a plus but not required training provided.

Why Join Us:

  • Comprehensive training and ongoing support.
  • Flexible schedule work from anywhere with internet access.
  • Collaborative community of like-minded travel professionals.
  • Opportunity for growth within the travel industry.

Or refer someone

Apply