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Director Cruise Reservation Agent Jobs (NOW HIRING)

U-Haul

Reservation Agent

Feasterville, PA · On-site

$15.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Edison, NJ

$16.50 - $18.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Las Vegas, NV

$15.25 - $19/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Honolulu, HI · On-site

$21 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Honolulu, HI · On-site

$21 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

University Park, MD · On-site

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Davenport, IA · On-site

$15.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Edison, NJ · On-site

$16.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Hyattsville, MD

$17 - $19/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Davenport, IA · On-site

$15.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Las Vegas, NV · On-site

$15.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

San Diego, CA · On-site

$18.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Pompano Beach, FL · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Feasterville, PA

$15.25 - $19/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Edison, NJ · On-site

$16.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Butte, MT · On-site

$15.50 - $19.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Pompano Beach, FL

$15 - $18.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Coconut Creek, FL · On-site

$14.50 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

U-Haul

Reservation Agent

Las Vegas, NV · On-site

$15.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... directing incoming customers' equipment to areas based on customer demand and productivity status ...

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Showing results 21-40

All JobsCruise Reservation Agent JobsDirector Cruise Reservation Agent Jobs

Director Cruise Reservation Agent information

See salary details

$11

$17

$22

How much do director cruise reservation agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for director cruise reservation agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a director cruise reservation agent?

Director Cruise Reservation Agents are senior professionals responsible for overseeing the cruise reservation department within a travel or cruise company. They manage a team of reservation agents, ensure efficient booking processes, and implement strategies to maximize sales and customer satisfaction. Their role involves setting departmental goals, training staff, resolving escalated customer issues, and collaborating with marketing and operations teams. Strong leadership, industry knowledge, and customer service skills are essential for success in this position.

What are some key challenges faced by a director cruise reservation agent, and how can they be addressed?

As a Director Cruise Reservation Agent, one of the main challenges is managing a high volume of complex reservations while ensuring exceptional customer service and accuracy. Balancing the needs of guests, coordinating with internal sales and operations teams, and quickly resolving booking issues require strong organizational and communication skills. Staying updated on changing cruise itineraries, pricing, and promotional offers is also essential. Addressing these challenges involves investing in ongoing team training, leveraging advanced reservation systems, and fostering close collaboration with other departments to streamline processes.

What are the key skills and qualifications needed to thrive as a director cruise reservation agent, and why are they important?

To thrive as a Director Cruise Reservation Agent, you need extensive experience in cruise reservations, leadership abilities, and a background in travel or hospitality management, often supported by a relevant degree or industry certifications. Familiarity with reservation management systems (CRS/GDS), CRM software, and booking platforms is essential. Exceptional communication, problem-solving, and team-management skills help drive both customer satisfaction and staff performance. These skills and qualifications are crucial for ensuring efficient operations, high-quality service, and achieving sales targets in a competitive travel industry.

What is the difference between Director Cruise Reservation Agent vs Cruise Reservation Agent?

AspectDirector Cruise Reservation AgentCruise Reservation Agent
CredentialsCustomer service experience, industry knowledge, possibly supervisory skillsCustomer service skills, basic industry knowledge
Work EnvironmentSupervisory role, office or call center, overseeing reservation teamsFrontline customer service, handling reservations directly
Employer & Industry UsageTravel agencies, cruise lines, hospitality companiesTravel agencies, cruise lines, booking platforms

The main difference is that a Director Cruise Reservation Agent typically oversees reservation teams and manages operations, while a Cruise Reservation Agent handles customer bookings directly. The director role involves leadership and strategic planning, whereas the reservation agent focuses on customer service and booking tasks.

What cities are hiring for Director Cruise Reservation Agent jobs?

Cities with the most Director Cruise Reservation Agent job openings:

What are the most commonly searched types of Cruise Reservation Agent jobs?

The most popular types of Cruise Reservation Agent jobs are:

What states have the most Director Cruise Reservation Agent jobs?

States with the most job openings for Director Cruise Reservation Agent jobs include:

Director Cruise Reservation Agent jobs near you

Reservation Agent

U-Haul

Feasterville, PA • On-site

$15.25 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 520 frontline employees who took The Breakroom Quiz

151st of 173 rated vehicle equipment hire

Job description

Location:
333 W Street Rd, Feasterville, Pennsylvania 19053 United States of America
U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.
U-Haul Offers:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Reservation Manager Agent Responsibilities:
  • Assist with calls from and to customers.
  • Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
  • Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
  • Assist with the Company's U-Box portable storage product.

Minimum Qualifications:
  • High school diploma or equivalent
  • Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
  • Proficient in customer service, time management and multitasking

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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