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Crm Program Manager Jobs (NOW HIRING)

Sonsoft Inc

Microsoft Dynamics CRM

Redmond, WA · On-site

Minimum one project in CRM 2015 or CRM 2016 version experience. Should have experience working with CRM plugins, Javascript and workflows. Should have knowledge on integration with CRM like ...

Sonsoft Inc

Microsoft Dynamics CRM

Long Beach, CA · On-site

Minimum one project in CRM 2015 or CRM 2016 version experience. Should have experience working with CRM plugins, Javascript and workflows. Should have knowledge on integration with CRM like ...

Amperity

Senior CRM Consultant

Seattle, WA · On-site

... (Customer Relationship Management) Consulting team is crucial in advising our clients on how to ... In conjunction with our clients, design cross-channel marketing programs, analyze performance, and ...

Sonsoft Inc

TALEO CRM

New York, NY · On-site

Company Description Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of ...

Kayak

Product Manager, CRM

Cambridge, MA · On-site

As a Product Manager, CRM, you will own the products and platforms that shape how we talk to millions of travelers around the globe. Sitting in our dedicated CRM agile team, you will manage the team ...

StandardAero

Customer Program Manager

San Antonio, TX · On-site

Customer Program Manager San Antonio, TX Build an Aviation Career You're Proud Of At StandardAero ... Strong customer relationship management and communication skills. * Excellent organizational ...

Kyocera Mita America

$90K - $122K/yr

As an CRM Business Enablement Manager will serve as a strategic partner across Sales, Marketing, IT ... Experience developing training, enablement, or changing management programs that drive adoption of ...

Huckberry

Sr. Manager, Retention & CRM

Austin, TX · On-site

Build programs across all channels that accelerate the first-to-second purchase -- the moments ... CRM marketing at an online retail or ecommerce brand * Hands-on mastery of a modern ESP and SMS ...

Gogo

Customer Program Manager

Broomfield, CO · On-site

Program Lifecycle Management:Lead the end-to-end lifecycle of customer programs, ensuring that all ... Customer Relationship Management:Build and maintain strong, strategic relationships with customer ...

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Crm Program Manager information

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$39K

$102.1K

$172K

How much do crm program manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for crm program manager in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What is a CRM Program Manager?

CRM Program Managers are professionals responsible for overseeing and coordinating customer relationship management (CRM) programs within an organization. They manage the implementation and optimization of CRM systems, ensuring that customer data is used effectively to improve customer engagement, retention, and satisfaction. Their role often involves collaborating with sales, marketing, and IT teams to align CRM strategies with business goals and drive overall growth. CRM Program Managers also monitor program performance, analyze data, and recommend improvements to enhance customer experience.

What are the key skills and qualifications needed to thrive as a CRM Program Manager?

To thrive as a CRM Program Manager, you need expertise in customer relationship management strategies, data analysis, and project management, typically backed by a relevant degree and experience with CRM platforms. Familiarity with tools like Salesforce, HubSpot, or Microsoft Dynamics, as well as certifications such as PMP or CRM-specific credentials, is highly valuable. Strong leadership, communication, and problem-solving skills help you align cross-functional teams and drive customer-centric initiatives. These capabilities ensure effective CRM program execution, improved customer engagement, and measurable business growth.

How does a CRM Program Manager typically collaborate with other departments to ensure successful project implementation?

A CRM Program Manager works closely with cross-functional teams such as sales, marketing, IT, and customer service to align CRM initiatives with business goals. This involves regular meetings to gather requirements, provide project updates, and address potential challenges early on. Effective communication and stakeholder management are key, as the CRM Program Manager must ensure that all departments are trained on new processes and that feedback from end-users is incorporated into system improvements. Building strong relationships across departments helps ensure successful adoption and continuous enhancement of the CRM program.

What is the difference between Crm Program Manager vs Crm Analyst?

AspectCrm Program ManagerCrm Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP), CRM platform knowledgeBachelor's degree, data analysis or marketing certifications, CRM platform familiarity
Work EnvironmentOversees multiple projects, collaborates with cross-functional teams, strategic planningFocuses on data analysis, reporting, and insights, often within marketing or sales teams
Employer & Industry UsageUsed in industries with large CRM systems, such as retail, finance, and techCommon in marketing, sales, and customer service departments across various industries

The Crm Program Manager primarily manages CRM initiatives, coordinating projects and strategies, while the Crm Analyst focuses on analyzing customer data to generate insights. Both roles require CRM platform knowledge but differ in scope and responsibilities.

Is a CRM Program Manager a good job?

A CRM Program Manager is a valuable role responsible for overseeing customer relationship management strategies, often involving tools like Salesforce or HubSpot. It typically requires strong project management skills, technical knowledge, and the ability to coordinate cross-functional teams, making it a stable and in-demand position in many organizations. The role offers opportunities for career growth and specialization in customer engagement and data analysis.

What does a CRM Program Manager do?

A CRM Program Manager oversees the planning, implementation, and management of customer relationship management (CRM) programs within an organization. They coordinate cross-functional teams, ensure the effective use of CRM tools like Salesforce or HubSpot, and analyze data to improve customer engagement and retention. Strong project management skills and knowledge of CRM systems are essential for this role.

What cities are hiring for Crm Program Manager jobs?

Cities with the most Crm Program Manager job openings:

What states have the most Crm Program Manager jobs?

States with the most job openings for Crm Program Manager jobs include:

What are popular job titles related to Crm Program Manager jobs?

For Crm Program Manager jobs, the most frequently searched job titles are:

Crm Program Manager jobs near you
Infographic showing various Crm Program Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.

Microsoft Dynamics CRM

Redmond, WA • On-site

Sonsoft Inc
IT Services • 51 - 200 employees
Learn more about Sonsoft Incexternal

Full-time

Re-posted 2 days ago

Job description

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

Preferred
At least 2 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes
At least 2 years of experience in Microsoft Dynamics CRM.
Hands on Dynamics CRM implementation experience. Should have worked on minimum one CRM migration project, one end to end implementation project. Minimum one project in CRM 2015 or CRM 2016 version experience. Should have experience working with CRM plugins, Javascript and workflows. Should have knowledge on integration with CRM like Sharepoint, One note, .net applications. Azure experience plus
At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment
At least 2 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process
Analytical and Communication skills
Planning and Co-ordination skills
Experience with project management
Experience and desire to work in a management consulting environment that requires regular travel
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Qualifications

Required
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 4 years of experience with Information Technology


Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a Fulltime job for you
  2. Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply.
  3. No OPT-EAD & H1B Consultants please.
  4. Please mention your Visa Status in your email or resume.
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About Sonsoft

Sourced by ZipRecruiter

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

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