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Crisis Intervention Jobs (NOW HIRING)

WellSpan Health

Crisis Intervention Counselor

York, PA · On-site

  • Medical

  • Retirement

  • PTO

Stabilizes patient using established crisis intervention techniques. * Utilizes suicide precaution check list as appropriate. * Refers to appropriate agency or service. * Follows up on patient ...

WellSpan Health

Crisis Intervention Counselor

Lebanon, PA · On-site

  • Medical

  • Retirement

  • PTO

Stabilizes patient using established crisis intervention techniques. * Utilizes suicide precaution check list as appropriate. * Refers to appropriate agency or service. * Follows up on patient ...

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Crisis Intervention information

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How much do crisis intervention jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for crisis intervention in the United States is $25.68, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Crisis Intervention vs Mental Health Counselor?

AspectCrisis InterventionMental Health Counselor
Required CredentialsCertification in crisis intervention, sometimes a license depending on stateMaster's degree in mental health, licensure as a counselor
Work EnvironmentEmergency settings, hospitals, community crisis centersClinics, private practices, hospitals, community agencies
Employer & IndustryHealthcare, social services, emergency responseHealthcare, mental health services, counseling agencies
Common Search & ComparisonOften compared for immediate response rolesCompared for ongoing therapy roles

While both Crisis Intervention and Mental Health Counselors work in mental health settings, crisis intervention focuses on immediate response to urgent situations, requiring specialized training for rapid assessment and de-escalation. Mental health counselors provide ongoing therapy and support for clients with mental health conditions, often in outpatient settings. Understanding these differences helps individuals choose the right career path or service based on their needs.

What is crisis intervention?

Crisis intervention refers to the immediate and short-term assistance provided to individuals who are experiencing an event that produces emotional, mental, physical, and behavioral distress or problems. The goal is to stabilize the situation, provide support, and guide the person to appropriate resources or ongoing help. Crisis intervention can be delivered by trained professionals, such as counselors, social workers, or first responders, in a variety of settings including hospitals, community centers, and over the phone. This approach is crucial in preventing further harm and promoting recovery during or after a crisis.

What are the key skills and qualifications needed to thrive in crisis intervention, and why are they important?

To thrive in Crisis Intervention, you need a background in psychology, social work, or counseling, often supported by a relevant degree and crisis intervention training or certification. Familiarity with risk assessment tools, case management systems, and de-escalation techniques is typically required. Strong communication, emotional resilience, and cultural sensitivity are vital soft skills for effectively supporting individuals in distress. These capabilities are crucial for ensuring timely, appropriate support and for safeguarding the well-being of both clients and communities during high-stress situations.

What are some common challenges faced by crisis intervention specialists, and how are they typically addressed within teams?

Crisis intervention specialists often encounter high-stress situations, emotional intensity, and unpredictable scenarios that require quick thinking and resilience. Common challenges include managing personal stress, avoiding burnout, and ensuring the safety of both clients and themselves. These challenges are typically addressed through regular team debriefings, access to mental health support, ongoing training, and strong collaboration with colleagues and supervisors. Most organizations emphasize teamwork and peer support as essential components for maintaining well-being and delivering effective crisis response.
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Cities with the most Crisis Intervention job openings:

What are the most commonly searched types of Crisis Intervention jobs?

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What states have the most Crisis Intervention jobs?

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What job categories do people searching Crisis Intervention jobs look for?

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Crisis Intervention jobs near you
Infographic showing various Crisis Intervention job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 77% Full Time, 17% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,410 per year, or $25.7 per hour.

Crisis Counselor/Specialist (Crisis Intervention)

Chimes

Reading, PA • On-site

$23/hr

Full-time

Medical, Dental, Vision

Re-posted 10 days ago

Job description

Crisis Counselor/Specialist - Full-Time Days & Nights
Be the Lifeline When It Matters Most
Location: Reading, PA
Pay Rate: $23+/hour
Schedule: Full-Time
  • 1st shift 8:00 am - 4:00 pm; Tuesday - Saturday
  • 2nd Shift 4:00 pm - 12:00 am; Sunday - Thursday

Program: Crisis Intervention Program
About the Role:
When someone is in crisis, you'll be the calm, compassionate voice that guides them toward safety and support. As a Crisis Counselor, you'll provide essential phone and mobile crisis services-conducting assessments, delivering interventions, and connecting people to life-changing resources. If you're ready for meaningful work where every conversation can save a life, this is your calling.
What You'll Do:
Crisis Response & Assessment:
  • Conduct comprehensive crisis assessments and triage for individuals in distress
  • Provide immediate crisis counseling via telephone with skill and compassion
  • Determine when mobile outreach interventions are needed
  • Respond effectively to urgent situations with professionalism and empathy

Intervention & Support:
  • Deliver evidence-based crisis interventions following best practice principles
  • Provide service referrals and connect clients to appropriate community resources
  • Conduct thorough aftercare follow-up contacts to ensure continuity of care
  • Collaborate with local police and EMS services to coordinate emergency responses

Clinical Excellence & Documentation:
  • Maintain high-quality, accurate clinical documentation including progress notes, treatment plans, and discharge summaries
  • Complete all required insurance authorization documentation in a timely manner
  • Prepare clear, concise reports that effectively communicate client needs
  • Submit accurate payroll and billing documentation on schedule

Professional Development & Collaboration:
  • Build and maintain strong working relationships with clients, families, and community partners
  • Participate in agency committees focused on program enhancement
  • Engage in ongoing training and professional development activities
  • Contribute to internal quality improvement initiatives
  • Work collaboratively within your team to ensure seamless crisis services

What We're Looking For:
Required Education (one of the following):
  • Bachelor's degree in a behavioral health discipline and one year of experience in a behavioral health setting (Counselor)
  • Master's Degree in a behavioral health discipline and three years of experience in a behavioral health setting ( Specialist)

Required Clearances:
  • Pennsylvania Act 33 clearance (Child Abuse)
  • Pennsylvania Act 34 clearance (Criminal Background)
  • FBI fingerprint clearance
  • Verification of exclusion from Medicaid/Medicare Exclusion lists

Essential Skills & Qualities:
  • Strong knowledge of crisis intervention principles and behavioral health practices
  • Excellent communication skills-both oral and written
  • Ability to remain calm and focused under pressure
  • Sound judgment and problem-solving abilities
  • Compassionate, patient, and professional demeanor
  • Valid driver's license and ability to safely operate a motor vehicle
  • Ability to work independently with minimal supervision
  • Comfortable managing multiple interruptions and shifting priorities

Why Choose This Role?
Make a Real Impact:
  • Be the voice of hope for individuals and families in their darkest moments
  • Use your skills to prevent tragedy and connect people to healing resources
  • Know that your work directly saves lives and strengthens your community
  • Experience the profound satisfaction of crisis resolution

Professional Growth:
  • Comprehensive paid training in crisis intervention best practices
  • Ongoing professional development opportunities aligned with your career goals
  • Supportive supervision and clinical coordination
  • Work within established ethical standards and evidence-based practices
  • Opportunity to participate in program development and quality improvement

Supportive Work Environment:
  • Join a team that values integrity, teamwork, and collaboration
  • Work for an organization committed to diversity and inclusion
  • Access to clinical supervision and peer support
  • Clear policies and procedures to guide your work
  • Recognition for your dedication and impact

Comprehensive Benefits:
  • Paid training provided
  • Employee recognition programs
  • Referral bonus opportunities
  • Discount programs through "Tickets at Work"
  • Comprehensive paid training program
  • Ongoing professional development
  • Tuition reimbursement options available
  • Pathways to leadership roles
  • Medical, Dental and Vision Benefits

Physical Requirements:
This position requires:
  • Ability to communicate clearly via telephone
  • Ability to safely drive a motor vehicle for mobile crisis responses
  • Ability to sit for extended periods during phone-based crisis work
  • Proficiency with computers and documentation systems
  • Ability to work with frequent interruptions
  • Full awareness of environmental stimuli
  • Strong reading, writing, and typing skills

Perfect For:
  • Mental health professionals seeking crisis intervention specialization
  • Recent graduates passionate about emergency behavioral health
  • Experienced counselors ready for high-impact work
  • Individuals with strong interpersonal skills and emotional resilience
  • Those who thrive in fast-paced, unpredictable environments
  • Professionals committed to serving vulnerable populations

Ready to Become a Lifeline?
Join our crisis intervention team and use your skills where they matter most. Every call is an opportunity to make a difference. Every intervention is a chance to guide someone toward hope and healing.
Apply today and start your journey in one of the most meaningful careers in behavioral health.
Learn more about career opportunities: https://chimes.org/Careers
Holcomb Behavioral Health Systems is an equal opportunity employer committed to diversity and inclusion.
#cpa610
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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