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Crisis Intervention Jobs (NOW HIRING)

WellSpan Health

Crisis Intervention Counselor

York, PA · On-site

Bachelors Degree Required Work Experience: * 2 years Mental health or crisis intervention experience with unrelated bachelor's degree Required and * Psychology, Counseling, Social Work or related ...

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Crisis Intervention information

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$13

$25

$44

How much do crisis intervention jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for crisis intervention in the United States is $25.68, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.85 per hour, depending on experience, location, and employer.

What is crisis intervention?

Crisis intervention refers to the immediate and short-term assistance provided to individuals who are experiencing an event that produces emotional, mental, physical, and behavioral distress or problems. The goal is to stabilize the situation, provide support, and guide the person to appropriate resources or ongoing help. Crisis intervention can be delivered by trained professionals, such as counselors, social workers, or first responders, in a variety of settings including hospitals, community centers, and over the phone. This approach is crucial in preventing further harm and promoting recovery during or after a crisis.

What are the key skills and qualifications needed to thrive in crisis intervention, and why are they important?

To thrive in Crisis Intervention, you need a background in psychology, social work, or counseling, often supported by a relevant degree and crisis intervention training or certification. Familiarity with risk assessment tools, case management systems, and de-escalation techniques is typically required. Strong communication, emotional resilience, and cultural sensitivity are vital soft skills for effectively supporting individuals in distress. These capabilities are crucial for ensuring timely, appropriate support and for safeguarding the well-being of both clients and communities during high-stress situations.

What are some common challenges faced by crisis intervention specialists, and how are they typically addressed within teams?

Crisis intervention specialists often encounter high-stress situations, emotional intensity, and unpredictable scenarios that require quick thinking and resilience. Common challenges include managing personal stress, avoiding burnout, and ensuring the safety of both clients and themselves. These challenges are typically addressed through regular team debriefings, access to mental health support, ongoing training, and strong collaboration with colleagues and supervisors. Most organizations emphasize teamwork and peer support as essential components for maintaining well-being and delivering effective crisis response.

What is the difference between Crisis Intervention vs Mental Health Counselor?

AspectCrisis InterventionMental Health Counselor
Required CredentialsCertification in crisis intervention, sometimes a license depending on stateMaster's degree in mental health, licensure as a counselor
Work EnvironmentEmergency settings, hospitals, community crisis centersClinics, private practices, hospitals, community agencies
Employer & IndustryHealthcare, social services, emergency responseHealthcare, mental health services, counseling agencies
Common Search & ComparisonOften compared for immediate response rolesCompared for ongoing therapy roles

While both Crisis Intervention and Mental Health Counselors work in mental health settings, crisis intervention focuses on immediate response to urgent situations, requiring specialized training for rapid assessment and de-escalation. Mental health counselors provide ongoing therapy and support for clients with mental health conditions, often in outpatient settings. Understanding these differences helps individuals choose the right career path or service based on their needs.

Do you need a degree to work for a crisis intervention?

A degree is not always required to work in crisis intervention, but many positions prefer candidates with a high school diploma or equivalent, and some roles may require or benefit from a relevant bachelor's degree in social work, psychology, or a related field. Certification in crisis intervention or mental health first aid can also be valuable for employment.

How do I become a crisis intervention specialist?

To become a crisis intervention specialist, individuals typically need a high school diploma or equivalent, though some roles require a bachelor's degree in social work, psychology, or a related field. Relevant training, such as crisis intervention certification or mental health first aid, is often required, along with strong communication and problem-solving skills. Gaining experience through internships or entry-level positions in mental health or social services can also be beneficial.

What are the duties of a crisis intervention?

A crisis intervention professional provides immediate support to individuals experiencing mental health crises, emotional distress, or traumatic events. Their duties include assessing the situation, de-escalating conflicts, offering emotional support, and connecting individuals to appropriate resources or services. Effective communication skills and crisis management training are essential for this role.
More about Crisis Intervention jobs

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Cities with the most Crisis Intervention job openings:

What are the most commonly searched types of Crisis Intervention jobs?

The most popular types of Crisis Intervention jobs are:

What states have the most Crisis Intervention jobs?

States with the most job openings for Crisis Intervention jobs include:

What job categories do people searching Crisis Intervention jobs look for?

The top searched job categories for Crisis Intervention jobs are:

Crisis Intervention jobs near you
Infographic showing various Crisis Intervention job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 74% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $53,410 per year, or $25.7 per hour.

Crisis Intervention Specialist - Swing and Day

Crisis Connections

Seattle, WA • On-site

$27.87/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Crisis Intervention Specialist - Swing and Day
Make a difference when it matters most. When people are facing their hardest moments, they need calm, skilled support-right now. As a Crisis Intervention Specialist, you'll play a critical behind-the-scenes role on our 24/7 Regional Crisis Line, supporting frontline phone workers and ensuring callers receive compassionate, effective care during overnight hours. This is a meaningful opportunity for experienced behavioral health professionals who thrive in fast-paced environments and want their work to directly impact individuals, families, and communities.
Why this role matters
  • You help guide real-time crisis responses that can save lives
  • You support and strengthen frontline staff during emotionally demanding calls
  • You're part of a mission-driven organization focused on resilience, access, and compassion
What you'll do
  • Provide real-time clinical guidance to crisis line Phone Workers and Screeners
  • Support assessment, intervention planning, and crisis resolution
  • Offer debriefing and emotional support to staff after challenging calls
  • Monitor call activity to ensure timely, high-quality responses
  • Coordinate care and resources with hospitals and community partners
  • Maintain clear, accurate clinical documentation
  • Participate in training, quality improvement, and team collaboration

Requirements
What we're looking for
  • Background in behavioral health, crisis intervention, or substance use services
  • Ability to stay calm, focused, and compassionate in high-stress situations
  • Strong communication, clinical judgment, and teamwork skills
  • Comfort working with multiple technology systems at once
  • Education/experience that meets one of the following:
    • High School Diploma or GED + 4 years of behavioral health experience
    • OR a related degree with corresponding experience (Associate, Bachelor's, or Master's)
  • Agency Affiliated Counselor (AAC) credential through the WA Department of Health required by the end of the probationary period. Applications must be submitted within 30 days of hire. Crisis Connections will reimburse the cost of obtaining the credential.
Schedule & Pay
  • Swing and Day, including nights, weekends, and holidays
  • $27.87/hour
  • Full-time and part-time opportunities available
Location
  • In-person role at our Seattle Call Center
Benefits you'll appreciate
  • Medical, dental, and vision coverage
  • Generous paid time off and 12 paid holidays
  • 403(b) retirement plan and annual wage increases
  • Transit and parking benefits
  • Ongoing training, supervision, and career growth opportunities
  • A supportive, mission-driven team that values collaboration and well-being

If you're passionate about crisis work and want to make a real impact during overnight hours, we encourage you to apply and be part of a team that shows up when it matters most.

Apply