Crisis Communications Jobs (NOW HIRING)

Job Purpose/Summary

The Communications Specialist is an experienced communications professional who helps shape and execute Plains' communications strategy across external, digital and internal channels. As part of a small but high-performing team, the role offers breadth, visibility and ownership, with opportunities to contribute across nearly every aspect of the communications function.

This role serves as a trusted communications partner, helping advance businessobjectives, strengthen stakeholderrelationshipsandprotectthe company's reputation. The successful candidate is equally comfortable supporting crisis response,managing digital channels,identifyingnew opportunities to elevate Plains' profile,developing executivemessagingandadvising internal partners.

The role is best suited to someone who enjoysoperatingas a communications generalist with an externalfocus,andis energized by the opportunity to work across a wide variety of business issues.The ideal candidate is a highly collaborative self-starter who thrives in a fast-paced environment, exercises sound judgment,navigates ambiguity with confidence and takes initiative to solve problems before they arise.

Job Responsibilities

While this role touches many areas, priority focus includes:

• ExternalCommunications

• Lead crisis communications preparednessfor incidents and crisis situations, including planning, training, messagedevelopmentandexercises.

• Support communications response during incidents and reputation-sensitive situations, coordinating closelyacross the organization to ensuretimely,accurateand effective communications.

• Manage media inquiries and support strategic engagement with journalists, industrygroupsand other external stakeholders.

• Partneracross the organizationto develop and/oralign messaging and communications strategies for stakeholder, regulatory and public-facing activities.

• Identifyopportunities to strengthen Plains' reputation through thought leadership, industry advocacy, stakeholderengagementand proactive communications initiatives.

• Digital & Brand Communications

• Maintainaccurate,engagingand strategicallyalignedwebsitecontentthat supportsbusinesspriorities.

• Manage Plains' social media presence, developingcontentand monitoring analytics to enhance engagement and support corporateobjectives.

• Uphold and refine Plains' brand standards, ensuring consistency across communications materials and digital channels.

• Partner with internal and external creative resources to develop visual,multimediaand digital content aligned with Plains' brand and messaging priorities.

• Evaluate emerging technologies, AItoolsand digital trends to improve efficiency, strengthen stakeholderengagementand enhance communications effectiveness.

• InternalCommunications

• Collaboratewith the internal communicationsleadtosupportcompany-wide communications initiatives including town halls, executive messages, newsletters, intranetcontentand employee engagement campaigns, as business needs and team prioritiesrequire.

• Develop communications materials that help leaders effectively cascade information throughout the organization.

• Help define and promote communications best practices,templates, brandresourcesandother sharedcommunications assets.

What Success Looks Like

• Anticipates communicationsneedsand proactively develops solutions before issues arise.

• Buildstrustedrelationships across the business and is sought out for communications counsel.

• Delivers high-quality work quickly, accurately and with minimal oversight.

• Demonstrates sound judgment in high-pressure and time-sensitive situations.

• Identifiesopportunities to strengthen Plains' reputation and improve communications effectiveness.

• Embraces newtechnologies and continuously seeks ways to improve how workis executed.

Experience

• 7-12years of progressive experience in corporate communications,public affairs, public relations, journalism, agencycommunicationsora relatedfield.

• Experience supporting crisis communications,media relations, issues management or reputation management activities.

Knowledge & Skills

Required

• Experience supporting crisis communications, issues management and media relations activities.

• Excellent writing,editingand verbal communication skills, with strongattention to detailand theability to translate complex topics into clear, compelling narratives.

• Strong business judgment and ability to navigate sensitive situations with professionalism and discretion.

• Experience managing digital communications channels, including websites and social media platforms.

• Proven ability to manage multiple priorities, work underpressureand deliver high-quality results quickly and accurately.

• Strong relationship-building skills and the ability to influence and collaborate across functions and organizational levels.

Preferred

• Experience in energy, utilities, transportation, industrial,infrastructureor other capital-intensive industries.

• Experience supporting communications for a publicly traded company,including investor-facing, regulatoryor corporate reputation initiatives.

• Familiarity with incident command systems (ICS), emergency responsecommunicationsor crisis preparedness programs.

• Familiarity with Adobe Creative Suite, Canva, video productiontoolsorother creative platforms.

• Knowledge of digitalanalytics tools and emergingAI applications in communications.

Behaviors & Expectations

Drives Results

• Demonstrates strong ownership and accountability,proactivelyidentifyingopportunities,solvingproblemsand improvingoutcomes.

• Works quickly and independentlywhilemaintainingexceptionallyhigh standardsfor quality and accuracy.

Adapts

• Remainscomposed, resourcefuland solutions-oriented in dynamic environments.

• Embraces change,innovationand new ways of working.

• Learnsquickly and adjusts priorities as business needsevolve.

Serves

• Approacheswork with a collaborative, service-oriented mindset.

• Buildsstrong relationships andearnstrust through responsiveness,reliabilityand sound judgment.

• Seeks feedback and continuouslyrefineswork to improve quality and impact.

Demonstrates Integrity

• Modelsprofessionalism,discretionand ethical conduct.

• Exercises sound judgment when handling sensitive information and high-profile issues.

• Acts withtransparency,accountabilityand respect in all interactions.

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