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Crisis Communications Manager Jobs (NOW HIRING)

Soni Resources

Manager - Crisis Communication

Austin, TX · On-site

$140K/yr

Crisis Communications Manager Soni is partnered with a client seeking an experienced communications professional to lead crisis communications, issues management, and operational response efforts for ...

Compass Group

SR COMMUNICATIONS MANAGER

Charlotte, NC

$95K - $115K/yr

Support Eurest's crisis communications readiness and response for external-facing issues ... Strong project management skills and the ability to manage multiple priorities without sacrificing ...

Compass Group

SR COMMUNICATIONS MANAGER

Charlotte, NC · On-site

$95K - $115K/yr

This leader will oversee external communications strategy and crisis communications response while ... issue management with trade, business and other relevant outlets. • Drive thought leadership ...

Eurest

SR COMMUNICATIONS MANAGER

Charlotte, NC · On-site

$95K - $115K/yr

This leader will oversee external communications strategy and crisis communications response while ... issue management with trade, business and other relevant outlets. · Drive thought leadership ...

Beacon College

Communications Manager

Leesburg, FL · On-site

$48K - $60K/hr

Communications Manager DEPARTMENT: Institutional Advancement WORK TYPE: Full-Time | Staff LOCATION ... Provide support for website updates and assist with urgent communications, including crisis ...

Compass Group

SR COMMUNICATIONS MANAGER

Charlotte, NC

$95K - $115K/yr

This leader will oversee external communications strategy and crisis communications response while ... issue management with trade, business and other relevant outlets. · Drive thought leadership ...

Valley Metro, AZ

Communications Manager

Phoenix, AZ · On-site +1

$93K - $139K/yr

Public information and crisis communication management * Media relations and spokesperson responsibilities * Or an equivalent combination of education and experience sufficient to successfully ...

Valley Metro

Communications Manager

Phoenix, AZ

$93K - $139K/yr

Public information and crisis communication management Media relations and spokesperson responsibilities Or an equivalent combination of education and experience sufficient to successfully perform ...

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How much do crisis communications manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for crisis communications manager in the United States is $85,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What does a Crisis Communications Manager do?

A Crisis Communications Manager is responsible for developing and implementing communication strategies to protect and defend an organization’s reputation during emergencies or unexpected events. They work closely with leadership to craft clear messaging, handle media inquiries, and coordinate internal and external communications. Their goal is to ensure that accurate information is shared quickly, minimize negative impacts, and maintain public trust in the organization.

What qualifications do you need to be a crisis manager?

A crisis communications manager typically needs a bachelor's degree in communications, public relations, journalism, or a related field. Relevant experience in public relations, media, or emergency management is important, along with strong communication, problem-solving, and decision-making skills. Certifications such as the Accredited in Public Relations (APR) can enhance qualifications.

How much do crisis managers make in the US?

Crisis communications managers in the US typically earn between $70,000 and $130,000 annually, depending on experience, industry, and location. Senior roles or those in large organizations can pay higher, often exceeding $150,000. Compensation may also include bonuses and benefits related to communication skills and crisis management expertise.

Is PR a high paying career?

Public relations (PR) careers, including roles like Crisis Communications Manager, can offer competitive salaries, especially with experience and in large organizations. Salaries vary based on industry, location, and level of responsibility, with senior positions often earning six-figure incomes. Certifications and strong communication skills can also influence earning potential.

What are the key skills and qualifications needed to thrive as a Crisis Communications Manager, and why are they important?

To thrive as a Crisis Communications Manager, you need expertise in public relations, strategic communication, and media relations, usually backed by a degree in communications, public relations, or a related field. Familiarity with crisis management frameworks, media monitoring tools, and social media platforms is essential, and certifications like CMP or APR can be advantageous. Exceptional problem-solving, composure under pressure, and strong interpersonal skills help you effectively navigate high-stress situations and maintain stakeholder trust. These competencies are vital to managing organizational reputation and ensuring clear, timely messaging during crises.

What are the 5 C's of crisis communication?

The 5 C's of crisis communication are clarity, consistency, credibility, compassion, and control. A Crisis Communications Manager uses these principles to effectively manage messaging during a crisis, ensuring accurate information is conveyed while maintaining public trust and organizational reputation.

What are the most common challenges faced by a Crisis Communications Manager, and how can they be addressed?

Crisis Communications Managers often face the challenge of responding quickly and accurately under pressure while managing incomplete or evolving information. Navigating internal alignment and gaining timely approvals from stakeholders can also be difficult, especially during high-stress situations. Successful managers rely on well-prepared crisis communication plans, strong relationships with key internal teams, and regular scenario-based training. Proactive media monitoring and clear protocols help ensure timely and consistent messaging. Building trust with leadership and practicing transparent, empathetic communication are essential for effective crisis management.
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Crisis Communications Manager jobs near you
Manager - Crisis Communication

Manager - Crisis Communication

Soni Resources

Austin, TX • On-site

$140K/yr

Full-time

Posted 26 days ago

Job description

Crisis Communications Manager
Soni is partnered with a client seeking an experienced communications professional to lead crisis communications, issues management, and operational response efforts for a large, multi-site organization. This role will serve as a key partner during operational incidents, reputationally sensitive situations, and high-profile events, ensuring clear, timely, and effective communication across internal and external stakeholder groups.
Responsibilities:
  • Lead communications strategy and execution during operational incidents, emergencies, and reputational events
  • Draft and distribute communications for employees, customers, partners, and other stakeholders
  • Partner cross-functionally with Operations, Legal, HR, Customer Service, and leadership teams to coordinate response efforts
  • Manage external communications agencies and strategic communications partners as needed
  • Monitor media, social media, stakeholder sentiment, and emerging issues to identify potential reputational risks
  • Develop executive briefing materials, talking points, response statements, and stakeholder communications
  • Maintain and enhance crisis communications plans, playbooks, templates, escalation protocols, and response processes
  • Conduct post-incident reviews and recommend process improvements
  • Ensure messaging remains consistent, accurate, and aligned across all communication channels
  • Support preparedness, response, and recovery efforts across the organization

Qualifications:
  • Bachelor's degree in Communications, Public Relations, Journalism, Business, or a related field
  • 5+ years of experience in crisis communications, corporate communications, public relations, issues management, or operational communications
  • Experience managing communications during high-pressure, time-sensitive situations
  • Strong executive communication and stakeholder management skills
  • Proven ability to influence cross-functional teams and navigate complex organizational environments
  • Experience supporting enterprise-level communications and leadership teams
  • Familiarity with social listening, reputation management, and communications monitoring tools
  • Ability to exercise sound judgment, maintain confidentiality, and make decisions in rapidly evolving situations

Preferred Background:
  • Real estate, student housing, multifamily, hospitality, higher education, retail, healthcare, or other multi-site operating environments
  • Experience working with external communications, crisis management, or public relations agencies

This is an excellent opportunity for a strategic, hands-on communications leader who thrives in fast-paced environments and enjoys solving complex business and reputation challenges.
Compensation: $110,000 - $140,000
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
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About Soni Resources

Sourced by ZipRecruiter

Soni is a premier staffing & recruitment company that is disrupting the human capital management space. Headquartered in New York, Soni has presence in 23 markets across the United States. We support each professional relationship with a cutting-edge approach, industry-leading insights, and a human touch. We are trusted to help companies and individuals tackle their challenges and capture their greatest opportunities. We are minority-owned, and diversity & inclusion is in our DNA. We are committed to creating environments where people are empowered to be their authentic selves.

Company size

11 - 50 Employees

Headquarters location

New York, NY, US

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