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Crisis Communications Manager Jobs (NOW HIRING)

Bright Data

Communications Manager

San Francisco, CA · On-site

The Communications Manager at Bright Data will support the company's external reputation by creating stronger internal alignment, improving crisis readiness, maintaining reputation-related messaging ...

Verkada

Communications Manager

San Mateo, CA

Familiarity with crisis communications and issues management. * Experience supporting a company through a period of high growth. US Employee Benefits Verkada is committed to fostering a workplace ...

Advance Group Inc

Be Seen First

Communications

Manhattan, NY · On-site

$4.2K - $6.0K/mo

You'll help shape narratives, draft press materials, manage media relationships, and support client ... Support crisis communications and rapid response as needed * Coordinate press events, interviews ...

Advance Group Inc

Be Seen First

Communications

Manhattan, NY · On-site

$4.2K - $6.0K/mo

You'll help shape narratives, draft press materials, manage media relationships, and support client ... Support crisis communications and rapid response as needed * Coordinate press events, interviews ...

Jobgether

Contribute to crisis communications and issues-management efforts, helping protect brand reputation and ensure clear, timely external messaging. Requirements * Professional experience in PR, external ...

Life Surge

Communications Manager

Palmetto, FL · On-site

Communications Manager (Earned Media and Communications) Employment Type: Full-Time, 40 hours/week ... Developing holding statements, response frameworks, FAQs, executive messaging, and other crisis ...

Life Surge

Communications Manager

Palmetto, FL · On-site

Communications Manager (Earned Media and Communications) Employment Type: Full-Time, 40 hours/week ... Developing holding statements, response frameworks, FAQs, executive messaging, and other crisis ...

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Crisis Communications Manager information

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$41K

$85.9K

$145.5K

How much do crisis communications manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for crisis communications manager in the United States is $85,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What does a crisis communications manager do?

A Crisis Communications Manager is responsible for developing and implementing communication strategies to protect and defend an organization’s reputation during emergencies or unexpected events. They work closely with leadership to craft clear messaging, handle media inquiries, and coordinate internal and external communications. Their goal is to ensure that accurate information is shared quickly, minimize negative impacts, and maintain public trust in the organization.

What are the key skills and qualifications needed to thrive as a crisis communications manager, and why are they important?

To thrive as a Crisis Communications Manager, you need expertise in public relations, strategic communication, and media relations, usually backed by a degree in communications, public relations, or a related field. Familiarity with crisis management frameworks, media monitoring tools, and social media platforms is essential, and certifications like CMP or APR can be advantageous. Exceptional problem-solving, composure under pressure, and strong interpersonal skills help you effectively navigate high-stress situations and maintain stakeholder trust. These competencies are vital to managing organizational reputation and ensuring clear, timely messaging during crises.

What are the most common challenges faced by a crisis communications manager, and how can they be addressed?

Crisis Communications Managers often face the challenge of responding quickly and accurately under pressure while managing incomplete or evolving information. Navigating internal alignment and gaining timely approvals from stakeholders can also be difficult, especially during high-stress situations. Successful managers rely on well-prepared crisis communication plans, strong relationships with key internal teams, and regular scenario-based training. Proactive media monitoring and clear protocols help ensure timely and consistent messaging. Building trust with leadership and practicing transparent, empathetic communication are essential for effective crisis management.
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Crisis Communications Manager jobs near you
Infographic showing various Crisis Communications Manager job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $85,857 per year, or $41.3 per hour.

Communications Manager

Bright Data

San Francisco, CA • On-site

Full-time

Posted 12 days ago

Job description

The Communications Manager at Bright Data will support the company’s external reputation by creating stronger internal alignment, improving crisis readiness, maintaining reputation-related messaging systems, monitoring risk areas, and supporting proactive and reactive communications.

The Communications Manager owns the systems, documentation, monitoring, coordination, and first-draft response work that allows consistent, fast responses while protecting the company’s reputation proactively. This role will work directly under the Senior Director of PR and Communications.


Responsibilities:

- Monitor reputation-sensitive topics, external mentions, and emerging risks.

- Maintain a live reputation risk tracker and weekly issue summary.

- Support crisis response through fact gathering, first-draft statements, issue logs, timelines, and monitoring.

- Develop and maintain internal messaging documents for key external narratives.

- Build processes that help employees use approved external messaging and route external assets for review.

- Maintain crisis templates, FAQs, and issue-specific playbooks.

- Support executive conversations with briefing materials, notes, follow-ups, and documentation.

- Draft outreach for relationship-building.

- Coordinate with teams and executives as needed.

- Support crisis training and reputation readiness initiatives.


What this person will own

- Reputation monitoring system.

-CRM for influencers/journalists.

- Updates to internal messaging document hub.

- External asset approval workflow.

- First drafts of crisis and reputation materials.

- Messaging version control.


What this person will support

- Crisis response.

- Executive communications.

- External brand communications narrative.


KPIs

Faster in crisis response & coordination

More consistent in external messaging

Prepared for reputation risks


Requirements:

- Strong writer.

- Highly organized.

- Calm under pressure.

- Comfortable with sensitive information.

- Able to work with executives without needing to be the lead voice.

- Good at translating strategy into documents and processes.

- Skilled at monitoring and pattern recognition.

- Able to draft quickly but accept edits.

- Strong judgment about what to escalate.

- Comfortable working with legal, executives, product, security, and marketing.

- Detail-oriented enough to manage trackers and version control.

- Strategic enough to understand why reputation issues matter.