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Crisis Communications Manager Jobs (NOW HIRING)

Compass Group

DIR, COMMUNICATIONS (REMOTE)

NC · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead crisis communications and issues management, including preparedness, messaging development, executive counsel, escalation, response coordination, and execution. * Lead, coach, and develop the ...

Axia Women's Health

Communications Manager

Phoenixville, PA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support crisis communications needs in partnership with leadership, Operations, Legal, Compliance ... Strong project management and organizational skills * Ability to manage multiple priorities and ...

Axia Women's Health

Communications Manager

Voorhees, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support crisis communications needs in partnership with leadership, Operations, Legal, Compliance ... Strong project management and organizational skills * Ability to manage multiple priorities and ...

Jamf

Corporate Communications Manager

Crisis Communications: Support coordination of crisis communications as needed. Internal ... Experience managing PR agencies and coordinating crisis communications * Experience managing a ...

Jamf

Corporate Communications Manager

OR · On-site +1

Crisis Communications: Support coordination of crisis communications as needed. Internal ... Experience managing PR agencies and coordinating crisis communications * Experience managing a ...

Bright Data

Communications Manager

New York, NY · On-site

The Communications Manager at Bright Data will support the company's external reputation by creating stronger internal alignment, improving crisis readiness, maintaining reputation-related messaging ...

Bright Data

Communications Manager

San Francisco, CA · On-site

The Communications Manager at Bright Data will support the company's external reputation by creating stronger internal alignment, improving crisis readiness, maintaining reputation-related messaging ...

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Crisis Communications Manager information

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$41K

$85.9K

$145.5K

How much do crisis communications manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for crisis communications manager in the United States is $85,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What does a crisis communications manager do?

A Crisis Communications Manager is responsible for developing and implementing communication strategies to protect and defend an organization’s reputation during emergencies or unexpected events. They work closely with leadership to craft clear messaging, handle media inquiries, and coordinate internal and external communications. Their goal is to ensure that accurate information is shared quickly, minimize negative impacts, and maintain public trust in the organization.

What are the key skills and qualifications needed to thrive as a crisis communications manager, and why are they important?

To thrive as a Crisis Communications Manager, you need expertise in public relations, strategic communication, and media relations, usually backed by a degree in communications, public relations, or a related field. Familiarity with crisis management frameworks, media monitoring tools, and social media platforms is essential, and certifications like CMP or APR can be advantageous. Exceptional problem-solving, composure under pressure, and strong interpersonal skills help you effectively navigate high-stress situations and maintain stakeholder trust. These competencies are vital to managing organizational reputation and ensuring clear, timely messaging during crises.

What are the most common challenges faced by a crisis communications manager, and how can they be addressed?

Crisis Communications Managers often face the challenge of responding quickly and accurately under pressure while managing incomplete or evolving information. Navigating internal alignment and gaining timely approvals from stakeholders can also be difficult, especially during high-stress situations. Successful managers rely on well-prepared crisis communication plans, strong relationships with key internal teams, and regular scenario-based training. Proactive media monitoring and clear protocols help ensure timely and consistent messaging. Building trust with leadership and practicing transparent, empathetic communication are essential for effective crisis management.
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Crisis Communications Manager jobs near you
Infographic showing various Crisis Communications Manager job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $85,857 per year, or $41.3 per hour.

DIR, COMMUNICATIONS (REMOTE)

Compass Group

NC • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,090 frontline employees who took The Breakroom Quiz

344th of 492 rated business services

Job description

Location:

Salary:  115,000-125,000

Other Forms of Compensation:  

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. 

Job Summary
Job Summary

The Director of Communications will work closely with senior leaders to connect business priorities to compelling communications, elevate stories from across the business, and build communications practices that support growth, trust, and engagement.

Reporting to the Senior Vice President, Communications & Creative Services, this role leads crisis communications and issues management and helps shape integrated communications strategies across internal and external audiences. With support from the Communications Manager and external PR agency, the Director connects messaging and storytelling across platforms, provides trusted communications counsel, and ensures work is sharp, accurate, and effective.

Key Responsibilities
  • Own and lead the organization's enterprise communications strategy across internal, external, executive, crisis, media, and reputation communications.
  • Lead crisis communications and issues management, including preparedness, messaging development, executive counsel, escalation, response coordination, and execution.
  • Lead, coach, and develop the Communications Manager.
  • Lead media relations and oversee the external public relations agency, setting strategy and identifying storytelling and reputation-building opportunities.
  • Provide strategic communications counsel to senior leaders and cross-functional partners, translating business priorities, organizational changes, and emerging issues into clear communications.
  • Lead storytelling efforts across the organization and elevate stories that showcase our people, innovation, partnerships, culture, and impact.
  • Oversee executive communications, thought leadership strategies, leadership messages, presentations, talking points, and organizational announcements.
  • Serve as a senior editorial voice, ensuring communications are clear, compelling, accurate, consistent, and aligned with business priorities.
  • Establish communications measurement and reporting and apply emerging communications tools and technologies, including artificial intelligence, search, and generative engine optimization.
Qualifications
  • Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or a related field.
  • 6+ years of progressive communications experience in a corporate, agency, hospitality, or similarly fast-paced organization.
  • Exceptional writing, editing, and storytelling skills, including the ability to translate complex information into engaging content.
  • Proven success in crisis communications and issues management.
  • Demonstrated ability to develop and lead enterprise or integrated communications strategies across multiple audiences and channels.
  • Deep expertise in executive communications, internal communications, media relations, organizational messaging, reputation management, and thought leadership.
  • Experience managing external public relations agencies or communications partners.
  • Strong strategic thinking, business acumen, attention to detail, and sound judgment.
  • Relationship-builder who can influence and collaborate with senior leaders and cross-functional stakeholders.
  • Interest in social media, artificial intelligence, search, generative engine optimization, and evolving communications practices.
  • Willingness to travel up to 30%.

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Req ID: 1561544

Chartwells K12 

Alexis Ditaway 

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