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Credit Union Collection Manager Jobs in Virginia

Apple Federal Credit Union

Compliance Analyst

Fairfax, VA · On-site

$63K - $79K/yr

Assists in the management of the fidelity bond and property and casualty insurance coverage on behalf of the credit union. * Participate in new product development and provide input regarding ...

BayPort Credit Union

Relief Specialist

Newport News, VA

$36K - $55K/yr

This role ensures that Credit Union branches maintain smooth operations by filling in for staff in ... Management reserves the right to modify, add or remove essential functions as business needs ...

BayPort Credit Union

Relief Specialist

Newport News, VA · On-site

$17.69 - $26.54/hr

This role ensures that Credit Union branches maintain smooth operations by filling in for staff in ... Management reserves the right to modify, add or remove essential functions as business needs ...

Signature Federal Credit Union

Be Seen First

Title Clerk

Alexandria, VA · On-site

$19.47 - $29.21/hr

... Credit Union. Will also be responsible for other Collection Department duties as assigned ... Manages continued transition and maintenance of ELT process to increase efficiency of title ...

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All JobsCredit Union Collection JobsCredit Union Collection Manager JobsCredit Union Collection Manager Jobs in Virginia

Credit Union Collection Manager information

What does a credit union collection manager do?

A Credit Union Collection Manager oversees the collections department within a credit union, ensuring that delinquent loans and accounts are handled efficiently and in compliance with regulations. They develop and implement policies for recovering overdue payments, supervise collections staff, and communicate with members to arrange payment plans or resolve outstanding debts. Their goal is to minimize losses for the credit union while maintaining positive member relationships.

What are some common challenges faced by a credit union collection manager, and how can they be effectively addressed?

A Credit Union Collection Manager often faces challenges such as managing delinquent accounts while maintaining positive member relationships, staying compliant with evolving regulations, and balancing collection goals with member service. Navigating these issues requires strong communication skills, up-to-date knowledge of relevant laws, and the ability to develop effective repayment solutions tailored to members' situations. Building a collaborative team environment and leveraging technology for account tracking can also help streamline processes and improve overall collection outcomes.

What are the key skills and qualifications needed to thrive as a credit union collection manager?

To thrive as a Credit Union Collection Manager, you need a solid understanding of loan servicing, debt collection laws, and credit analysis, often supported by a degree in finance or business and relevant experience. Familiarity with collection management software, credit reporting systems, and regulatory compliance tools is typically required. Strong negotiation, problem-solving, and leadership skills help effectively manage collections staff and handle sensitive member interactions. These abilities are crucial for minimizing losses, maintaining regulatory compliance, and supporting positive member relationships within the credit union.
What are popular job titles related to Credit Union Collection Manager jobs in Virginia? For Credit Union Collection Manager jobs in Virginia, the most frequently searched job titles are:
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What cities in Virginia are hiring for Credit Union Collection Manager jobs? Cities in Virginia with the most Credit Union Collection Manager job openings:
Credit Union Collection Manager jobs near you
Infographic showing various Credit Union Collection Manager job openings in Virginia as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution.

Licensed Investment Representative

BayPort Credit Union

Newport News, VA • On-site

$28.37 - $42.55/hr

Full-time

Re-posted 17 days ago

BayPort Credit Union rating

7.4

Company rating: 7.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

BayPort Credit Union is seeking a Licensed Investment Representative to help employees, credit union members, and new clients reach their financial goals by providing them with exceptional personalized service and appropriate financial solutions. This individual will service an existing book of business while generating new clients. Must have active FINRA Series 7, 63/65 or 66 licenses and Virginia Life and Health Insurance Licenses.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Work in a sales capacity and identify and solve the financial needs of clients by offering investment products.
  • Identify and evaluate customer and employee needs for financial services.
  • Design and implement those services and products that respond to client needs and which are consistent with the mission of Credit Union.
  • Write and follow an annual business plan which includes marketing, branch development, sales goals, sales activities, client development, etc.
  • Represent the firm in relationships with major clients, industry organizations, regulatory bodies, and other key outside parties.
  • Identify and develop relationships with wholesalers.
  • Keep current on investment products and services offered.
  • Provide periodic client account reviews.
  • Develop and maintain long-term relationships based on trust and respect for clients, employees and members.
  • Follow through on the sales goals set forth by the investment program.
  • Provide regular feedback to the branch employees, identified credit union executives and sales manager regarding sales practices and business development initiatives.
  • Provide excellent customer service.
  • Processes account reviews on a monthly, quarterly and yearly basis.
  • Follow the rules and regulations set forth by the credit union, FINRA, SEC and the broker/dealer.
  • Address and solve business-related challenges as needed.
  • Work with branch managers to identify and leverage cross-sell opportunities.
  • Drive investment and credit union integration initiatives, e.g. call nights, branch training, etc.
  • Support all product and campaign launches.
  • Supports Company Mission and Corporate Values

QUALIFICATIONS AND REQUIREMENTS:
Required Education: A college degree.
Required Experience: Minimum 2 years financial services industry experience
Preferred Experience: Previous experience working in credit union or community bank environment preferred.
Required Knowledge: Active FINRA Series 7, 63/65 or 66 licenses and Virginia Life and Health Insurance Licenses. Exceptional sales orientation and in-depth investment knowledge.
Skills and Abilities:
  • Ability to adhere to BayPort Credit Union's Core Values: Integrity, Be Bold, Compassion, Diversity, Innovation, It's On Me, and One Team.
  • Requires professional, well-developed oral, written, and interpersonal skills necessary for communicating with members, visitors, callers, vendors and co-workers
  • Great organization skills
  • Strong presentation skills, work ethic, self-starter
  • Strong customer service skills to include telephone skills, well-organized and attentive to detail.
  • Strong verbal and written communication skills

Investment Representatives are employed by BayPort Credit Union and registered through CFS (Member FINRA/SIPC). CFS offers its representatives a supportive back-office staff, tomorrow's technology, a proprietary database for client information, and clearing through Pershing. To learn more about CUSO Financial Services, L.P., go to www.cusonet.com.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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