ZipRecruiter

Log In

1

Credit Union Collection Manager Jobs in Virginia

Beacon Credit Union

Collections Agent

Lynchburg, VA · On-site

$19.10/hr

Role The primary purpose of this position is to assist Beacon Credit Union to live out our mission ... Methods to accomplish this include (but are not limited to): phone calls, collection letters and in ...

Beacon Credit Union

Collections Agent

Lynchburg, VA

$19.10/hr

Role The primary purpose of this position is to assist Beacon Credit Union to live out our mission ... Methods to accomplish this include (but are not limited to): phone calls, collection letters and in ...

next page

Showing results 1-20

All JobsCredit Union Collection JobsCredit Union Collection Manager JobsCredit Union Collection Manager Jobs in Virginia

Credit Union Collection Manager information

What does a credit union collection manager do?

A Credit Union Collection Manager oversees the collections department within a credit union, ensuring that delinquent loans and accounts are handled efficiently and in compliance with regulations. They develop and implement policies for recovering overdue payments, supervise collections staff, and communicate with members to arrange payment plans or resolve outstanding debts. Their goal is to minimize losses for the credit union while maintaining positive member relationships.

What are some common challenges faced by a credit union collection manager, and how can they be effectively addressed?

A Credit Union Collection Manager often faces challenges such as managing delinquent accounts while maintaining positive member relationships, staying compliant with evolving regulations, and balancing collection goals with member service. Navigating these issues requires strong communication skills, up-to-date knowledge of relevant laws, and the ability to develop effective repayment solutions tailored to members' situations. Building a collaborative team environment and leveraging technology for account tracking can also help streamline processes and improve overall collection outcomes.

What are the key skills and qualifications needed to thrive as a credit union collection manager?

To thrive as a Credit Union Collection Manager, you need a solid understanding of loan servicing, debt collection laws, and credit analysis, often supported by a degree in finance or business and relevant experience. Familiarity with collection management software, credit reporting systems, and regulatory compliance tools is typically required. Strong negotiation, problem-solving, and leadership skills help effectively manage collections staff and handle sensitive member interactions. These abilities are crucial for minimizing losses, maintaining regulatory compliance, and supporting positive member relationships within the credit union.
What are popular job titles related to Credit Union Collection Manager jobs in Virginia? For Credit Union Collection Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Credit Union Collection Manager jobs in Virginia look for? The top searched job categories for Credit Union Collection Manager jobs in Virginia are:
What cities in Virginia are hiring for Credit Union Collection Manager jobs? Cities in Virginia with the most Credit Union Collection Manager job openings:
Credit Union Collection Manager jobs near you
Infographic showing various Credit Union Collection Manager job openings in Virginia as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution.

Credit Union Assistant

Interior Federal Credit Union

Reston, VA • On-site

$20 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Credit Union Assistant

Are you organized, detail-oriented, and enjoy supporting a variety of functions that help keep operations running smoothly? If so, Interior Federal Credit Union is looking for a dependable and service-oriented Credit Union Assistant to join our team.

In this role, you'll provide administrative and operational support to our Member Services, Lending, and Debt Resolution teams. From maintaining records and processing documents to supporting lending activities and ensuring account accuracy, you'll play an important role in delivering exceptional service to our members and supporting the Credit Union's daily operations.

Key Responsibilities:

  • Provide administrative support to Member Services, Lending, and Debt Resolution, including mail processing, document scanning, file maintenance, and record management.
  • Perform quality control reviews and generate reports to support account accuracy, record maintenance, policy compliance, and internal audits.
  • Support consumer and home equity lending activities, including post-funding tasks, loan file maintenance, loan check processing, and document management.
  • Prepare and process debt resolution documentation, including bankruptcies, garnishments, notices of intent, affidavits, and charge-off payment reports.

Qualifications

  • Education: High school diploma or equivalent (GED) required.
  • Experience: One month to one year of similar or related administrative, clerical, or financial services experience.
  • Skills: Strong organizational skills, attention to detail, ability to manage multiple priorities, proficiency with Microsoft Office applications, and excellent communication skills. Ability to maintain confidentiality and work effectively in a team environment.

Why Join Us?

  • Comprehensive Benefits: Enjoy a robust benefits package including a pension plan, 401(k) with employer matching, health, dental, vision, prescription drug coverage, life insurance, AD&D, short- and long-term disability, and PTO.
  • Work-Life Balance: No weekend work required!
  • Professional Growth: Take advantage of education assistance and opportunities for career advancement.
  • Employee Perks: Benefit from discounts on loans and many free services.
  • Salary: $20-21/ hour

Apply