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Credit Representative Jobs in Nevada (NOW HIRING)

Stout Management Company

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Tax Credit Leasing Consultant

Las Vegas, NV · On-site

$20/hr

This position requires at least 2 years of Tax Credit (LIHTC) experience. What You'll Do: * Tour ... The physical demands described here are representative of those that must be met by an employee to ...

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Credit Representative information

See Nevada salary details

$13

$23

$33

How much do credit representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for credit representative in Nevada is $23.62, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.44 per hour, depending on experience, location, and employer.

What is a credit representative?

Credit Representatives are professionals who evaluate and process credit applications, manage customer accounts, and assist with resolving credit-related issues. They work for financial institutions, retail companies, or other organizations that offer credit to customers. Their responsibilities include assessing creditworthiness, setting credit limits, monitoring payments, and communicating with clients about account statuses. By ensuring that customers meet payment terms and handling any disputes, Credit Representatives help organizations minimize financial risk and maintain healthy cash flow.

What are the key skills and qualifications needed to thrive as a credit representative?

To thrive as a Credit Representative, you need a solid understanding of credit analysis, financial documentation, and risk assessment, often supported by a background in finance or accounting. Familiarity with credit management software, CRM systems, and sometimes certification like the Credit Business Associate (CBA) is beneficial. Strong negotiation, attention to detail, and effective communication skills help manage client relationships and resolve disputes. These abilities are essential for making sound credit decisions, minimizing risk, and maintaining positive client interactions.

What are some common challenges a credit representative faces when assessing customer creditworthiness?

Credit Representatives often encounter challenges such as evaluating incomplete or inconsistent financial information, balancing risk while meeting company sales goals, and communicating credit decisions diplomatically to customers. They must stay updated on evolving credit policies and regulations, and may need to collaborate closely with sales and collections teams to resolve disputes or negotiate payment terms. Effective problem-solving and strong interpersonal skills are essential for navigating these complexities and ensuring both customer satisfaction and company financial health.

What is the difference between Credit Representative vs Credit Analyst?

AspectCredit RepresentativeCredit Analyst
Required CredentialsTypically high school diploma or equivalent; some roles may require industry-specific certificationsBachelor's degree in finance, accounting, or related field; professional certifications like CFA or CPA are common
Work EnvironmentOffice setting, interacting with clients and sales teamsOffice setting, analyzing financial data and credit reports
Employer & Industry UsageUsed by banks, finance companies, and lending institutions for customer credit managementUsed by financial institutions, credit bureaus, and corporations for risk assessment

While both roles involve credit management, Credit Representatives primarily handle customer interactions and credit applications, whereas Credit Analysts focus on evaluating financial data to assess credit risk. Understanding these differences helps in choosing the right career path or job search focus within the credit industry.

Do you need a degree to be a credit representative?

A degree is not typically required to become a credit representative, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills such as customer service, attention to detail, and knowledge of credit procedures are important, and some positions may require certification or training programs.

What are popular job titles related to Credit Representative jobs in Nevada?

For Credit Representative jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Credit Representative jobs in Nevada look for?

The top searched job categories for Credit Representative jobs in Nevada are:

What are popular job titles related to Credit Representative jobs in NV?

For Credit Representative jobs in NV, the most frequently searched job titles are:

Credit Representative jobs near you
Infographic showing various Credit Representative job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution, with an average salary of $49,122 per year, or $23.6 per hour.

Call Center Representative II

Silver State Schools Credit Union

Las Vegas, NV • On-site

$24.32 - $26.11/hr

Full-time

Re-posted 9 days ago

Job description

Call Center Representative II
Full Time (40 Hours)
Monday - Friday (7:30 am - 6:00pm)
Saturday (9:00 am - 3:00 pm)
Headquarters
630 Trade Center Drive
Las Vegas, NV 89119
PURPOSE:
The primary purpose of this position is to assist Silver State Schools Credit Union to live out its Mission, "Excellent Member Service and Financial Solutions - For Life," by providing outstanding service to both members and internal members. A key component of this service is to identify member needs and provide appropriate credit union product solutions.
  • To deliver service in alignment with our Service Commitments:
    • I will earn respect and build trust by acting with integrity in every situation.
    • I will understand my role in supporting the team to achieve our purpose.
    • I will focus on people over products and build lasting relationships.
    • I will take ownership and accept responsibility.
    • I will treat my coworkers with the same high standards as I treat my member.
    • I will continuously look for ways to improve myself, my credit union, and my community.
    • I will accept there is no "they". We are one working toward the same mission.
    • I will commit to the core values.
  • Possess adequate product knowledge as measured by the annual product knowledge certification assessment.
  • Meet or exceed established sales and service goals.

SUMMARY:
Responsible for building relationships with our credit union members. Must be able to present credit union products and services that match the member needs. Assist members in resolving account and/or loan related problems.
Build member relationships through proactively identifying additional products and services that will aid the member in achieving their financial goals. Communicate effectively with prospective and current members and represent the credit union in a positive and professional manner. Provide highest level of caring, personalized service and quality products, while staying abreast of members' needs and expectations.
Primarily provides member services via telephone, email, text, or chat by performing transactions on members' accounts, answers questions and cross-sells credit union services, opening accounts, process loan applications, and resolving member concerns.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
In accordance with prescribed methods and operating policies and established practice, the Call Center Representative II:
  • Contribute to the development and refinement of the credit union's member growth and strategy working in a team environment dedicated to exceptional member service.
  • Ability to perform in a high-volume/production, fast-paced Call Center environment processing new accounts and assisting members. This includes inbound and outbound calls to members and potential members offering products and services to enhance the member engagement.
  • Ability to organize and prioritize work in a high volume and fast paced environment to ensure timely and accurate new account openings, processing of all requests, and resolving member questions, concerns, or issues.
  • Professionally greets and interviews members and potential members to determine financial needs. Suggests and explains appropriate deposit, lending, and investment products.
  • Answers questions about products and services and recommends suitable products and services as well as suitable insurance products and ancillary products; resolves problems that are within their authority; refers problems that are beyond their authority to their supervisor, along with their recommendations.
  • Uncovers opportunities to refer business to other lines of business partners within the credit union such as mortgage solutions, member business solutions, and investment solutions.
  • Responsible for accurately completing New Account applications received via online and mobile applications. Capturing member's direct deposit, gathering all required documents, properly following compliance, and regulatory guidelines.
  • Work cooperatively with Call Center team as well as other departments to assist members and connects members to appropriate staff member or department when needed with minimum transfers.
  • Processes a variety of financial transactions for members including processing transfers and loan payments within credit union accounts, issuing checks/drafts, and other negotiable instruments.
  • Identify cross-sell opportunities to enhance relationship with member and provide enhanced services to members by maintaining expert level of knowledge of Credit Union features and benefits, products, and services. This position models a retail type sales and service environment.
  • Responds and researches member inquiries regarding account history including loan amortization, access to services, resolving account discrepancies, balancing and reconciling, card and account disputes, adding or reducing service features on various accounts, assisting members to make the most effective use of automated services and explaining loan decisions.
  • Effectively explain the features and benefits of credit union electronic services and payments including debit and credit cards, eVoice, SilverConnect, online and mobile banking (consumer and business) including bill payment, mobile app functions, POPmoney (P2P), Card Controls, Positive Pay, online wires, direct deposit, ACH and payroll deduction.
  • Be familiar with Loans PQ, and able to review and communicate credit application decisions for consumer loans.
  • Take ownership of all member requests, with minimal need to refer to another department within the Credit Union.
  • Performs clerical duties such as photocopying, faxing, processing incoming and outgoing mail, filing and notary services.
  • May perform Senior Call Center Representative duties as required in their absence.
  • May assist in training new Call Center Representatives in all financial service transactions and Call Center procedures.
  • Meet and/or exceed all assigned call center goals (i.e. Average Handle Time, Abandon Call Ratios, Average Hold Time, and Percentage of Connected Calls. This includes all new account cross sell ratio goals and referrals.
  • Competent and confident in the sales environment.
  • Meet or exceed minimum expectations and referral goals as assigned.
  • Follow established credit union policies and procedures, government rules and regulations, and security guidelines.
  • Cooperative and positive attitude toward members, potential members, and credit union team.
  • Maintain a professional appearance and demeanor.
  • Adhere and promote the credit union's core values (SMART Pro).
  • Perform all required functions with accuracy, efficiency, dependability and within the Credit Union's standard of conduct.
  • Performs other duties as assigned.

EDUCATION and/or EXPERIENCE:
High School diploma or GED; two-five years related experience and/or training; or equivalent combination of education and experience.
Thorough knowledge of credit union's computer systems for performing basic input/output tasks including Word and Excel desired.
*ONLY FULLY COMPLETED APPLICATIONS WILL BE CONSIDERED*
**SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED**
SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)
DRUG-FREE WORKPLACE

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