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Credit Collections Jobs in Raleigh, NC (NOW HIRING)

SYNTEGON

Collections Specialist

Raleigh, NC

The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure ... Analyze accounts for deductions, tax exemptions, and credit limit concerns; recommend appropriate ...

SYNTEGON

Collections Specialist

Raleigh, NC

$25/hr

The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure ... Analyze accounts for deductions, tax exemptions, and credit limit concerns; recommend appropriate ...

gpec

Credit/Reconciliation Analyst

Raleigh, NC · On-site

Work closely with service, parts, rental, collections, and accounts receivable departments to ... Ensures customer credit limits are within established credit policy by reviewing credit ...

gpec

Credit/Reconciliation Analyst

Raleigh, NC

Work closely with service, parts, rental, collections, and accounts receivable departments to ... Ensures customer credit limits are within established credit policy by reviewing credit ...

gpec

Credit/Reconciliation Analyst

Raleigh, NC

Work closely with service, parts, rental, collections, and accounts receivable departments to ... Ensures customer credit limits are within established credit policy by reviewing credit ...

Collabera

Credit Clerk

Smithfield, NC · On-site

$18 - $19/hr

RESPONSIBILITIES Will be completing collections calls Deduction resolution Interfacing with ... Qualifications In need of a Credit Analysts having wholesale/commercial collections is key, but ...

BB BHF STORES LLC

CREDIT MANAGER

Raleigh, NC

$17 - $17.50/hr

... store collections are satisfied Fill out paperwork for submission to corporate support Follow ... Credit Manager Effective organizational skills Established collection skills Good communication ...

M&F Bank

Collections Specialist

Durham, NC · On-site

$18 - $24.25/hr

... as related to credit and collections. • Distribute listing of delinquent loans by officer ... approval code to the respective loan officers, and to work effectively with them during the initial ...

Baker Roofing Company

Collections Specialist

Cary, NC · On-site

$18.75 - $25.50/hr

Baker Roofing Company - Collections Specialist Baker Roofing invests in our employees by empowering success through a structured growth plan and intensive training courses. We value our employees by ...

CaptiveAire

Credit Manager

Raleigh, NC · On-site

Evaluate new credit applications, approve or disapproving requests for credit * Conduct financial analysis including 3rd party report review * Establish Line of Credit * Approve orders for existing ...

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Credit Collections information

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How much do credit collections jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for credit collections in Raleigh, NC is $23.86, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $27.12 per hour, depending on experience, location, and employer.

What qualifications do I need to be a debt collector?

To work as a debt collector, candidates typically need a high school diploma or equivalent. Strong communication, negotiation skills, and knowledge of relevant laws such as the Fair Debt Collection Practices Act are important; some employers may prefer prior experience in collections or customer service. Certification is not mandatory but can enhance job prospects.

What is the highest paying collection job?

The highest paying collection jobs are often senior roles such as Collections Manager or Credit Manager, which can earn six-figure salaries depending on experience, industry, and location. These positions typically require strong negotiation skills, industry knowledge, and sometimes certifications like Certified Credit and Collection Professional (CCCP).

What are some common challenges faced in a Credit Collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

How to get a job in collections?

To get a job in collections, candidates typically need a high school diploma or equivalent, strong communication and negotiation skills, and familiarity with debt collection laws and software. Entry-level positions often require basic computer skills, and some employers may prefer prior customer service experience or relevant certifications. Building knowledge of financial procedures and maintaining professionalism are important for success in collections roles.

What are the key skills and qualifications needed to thrive as a Credit Collections Specialist, and why are they important?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

Is being a debt collector a good career?

A career in credit collections involves contacting debtors to recover overdue payments, often requiring strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement but may involve challenging interactions and adherence to regulations. Compensation varies by employer and experience, and some roles may require certification or training in debt collection practices.

What are Credit Collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.
What are the most commonly searched types of Credit Collections jobs in Raleigh, NC? The most popular types of Credit Collections jobs in Raleigh, NC are:
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What job categories do people searching Credit Collections jobs in Raleigh, NC look for? The top searched job categories for Credit Collections jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Credit Collections jobs? Cities near Raleigh, NC with the most Credit Collections job openings:
Credit Collections jobs near you

Collections Specialist

SYNTEGON

Raleigh, NC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Company Description

Together with 6,900 colleagues worldwide, we are the strategic partner for the pharmaceutical and food industries in processing and packaging technology. With seamless processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. For example, we ensure that vaccines are safely filled and that tablets can fully release their active ingredients. Your favorite chocolate and snacks are also sustainably packaged with our help.

Apply now and become part of our team!

The Syntegon Technology Services location in Raleigh, North Carolina is the headquarters of the North American Service Hub of Syntegon, which concentrates on the customer's unique requirements.

Job Description

The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure timely collections of outstanding invoices. This role involves close collaboration with internal and external customers to resolve billing issues and maintain accurate records, contributing to the overall financial health of the organization.

  • Proactively contact customers to collect overdue invoices and ensure timely payments while maintaining accurate records of collection activities.

  • Monitor and review past-due accounts, identify discrepancies, and collaborate with internal teams and customers to resolve billing or invoicing issues.

  • Analyze accounts for deductions, tax exemptions, and credit limit concerns; recommend appropriate adjustments or actions.

  • Run regular aging and dunning reports to prioritize collection efforts and support monthly account management processes.

  • Review and release customer orders held for credit review and provide recommendations on customer credit limits based on history and Dun & Bradstreet assessments.

  • Manage invoice distribution and accuracy, including input into customer-specific EDI systems and sending statements and supporting documentation via mail or email.

Qualifications

Basic Requirements

  • Associate Degree in Accounting 
  • 2+ years of experience in Accounts Receivable
  • In lieu of degree, 5+ years of experience in a collections capacity
  • Bilingual Spanish/English

Preferred Qualifications

  • Strong customer service orientation
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities.
  • Highly organized with strong interpersonal skills and capable of working independently with minimal supervision
  • Proficiency in MS Office, particularly Outlook and Excel.
  • Knowledge of business systems (SAP is a plus).

Additional Information

The anticipated starting salary for this position is $25.00 hourly. 

Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. Total rewards at Syntegon include salary + bonus (if applicable) + benefits.

We Care About Your Well-Being

At Syntegon, the welfare of our employees is a top priority. That’s why we offer a comprehensive and competitive benefits package designed to support your health, financial security, and personal growth from day one, including:

  • Health Coverage: Medical, Dental, Vision, and Prescription plans starting from your first day.
  • Retirement Savings: 401(k) plan with a generous company match to help you plan for the future.
  • Financial Protection: Employer-paid Short- and Long-Term Disability Insurance, plus Life Insurance for your peace of mind.
  • Career Growth: Education Assistance Program to support your continued learning and development.
  • Work-Life Balance: Paid Time Off to recharge and enjoy your personal time.
  • Support When You Need It: Access to our Employee Assistance Program for confidential counseling and resources.

Join Syntegon and enjoy benefits that help you thrive both at work and beyond.

Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) initiatives:

  • FIRST Robotics (For Inspiration and Recognition of Science and Technology)
  • AWIM (A World In Motion)

By choice, we are an Equal Opportunity Employer committed to a diverse workforce.
We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.