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Credit And Collections Manager Jobs in Michigan (NOW HIRING)

Collector

Grand Rapids, MI ยท On-site

$18 - $22/hr

Collections Manager and Collections Supervisor Pay Type: Hourly Travel Required: None Position Type ... Collect payments via credit card or direct debit via phone. * Follow up on initial contacts.

Collector

Grand Rapids, MI ยท On-site

$18 - $22/hr

Collections Manager and Collections Supervisor Pay Type: Hourly Travel Required: None Position Type ... Collect payments via credit card or direct debit via phone. * Follow up on initial contacts.

We are seeking a detail-oriented and proactive B2B Collections Specialist / Credit Analyst to join a team in a fully remote capacity. This role is responsible for managing business-to-business ...

We are seeking a detail-oriented and proactive B2B Collections Specialist / Credit Analyst to join a team in a fully remote capacity. This role is responsible for managing business-to-business ...

... Managers maintaining the Account Receivables ensuring locations are adhering to the company ... Process credit applications and responding to credit inquiries from external and internal clients.

Credit Risk Analyst

Farmington Hills, MI ยท On-site

$65 - $90/hr

... manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.Due to a ... Minimize bad debt risk and maximize accounts receivable collections.Ensure established standards ...

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Credit And Collections Manager information

See Michigan salary details

$47.5K

$75.9K

$110.7K

How much do credit and collections manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for credit and collections manager in Michigan is $75,924.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $87,200.00 per year, depending on experience, location, and employer.

What does a credit and collections manager do?

A Credit and Collections Manager oversees the credit granting process for a business, including assessing creditworthiness of potential clients, setting credit limits, and managing the collection of outstanding invoices. They develop and implement policies to reduce credit risk, improve cash flow, and minimize bad debt. Additionally, they work closely with sales, finance, and legal departments to resolve disputes and ensure timely payments.

What are common challenges a credit and collections manager faces when balancing customer relationships with debt recovery responsibilities?

A Credit and Collections Manager often encounters the challenge of maintaining positive relationships with clients while ensuring timely payments and minimizing bad debt. Balancing assertive collection efforts with empathy and professionalism is key, as overly aggressive tactics can damage long-term business relationships. Managers must also navigate complex cases, such as disputed invoices or financially distressed clients, requiring strong negotiation and problem-solving skills. Effective communication and collaboration with sales, legal, and finance teams are essential to resolve issues efficiently and uphold company policies.

What are the key skills and qualifications needed to thrive as a credit and collections manager, and why are they important?

To thrive as a Credit and Collections Manager, you need expertise in credit risk assessment, financial analysis, and a degree in finance, accounting, or a related field. Familiarity with credit management software, ERP systems, and relevant certifications like the Certified Credit and Collection Professional (CCCP) are highly valued. Strong negotiation, communication, and leadership skills help build positive client relationships and guide team performance. These skills and qualifications are crucial for minimizing financial risk, ensuring timely collections, and maintaining healthy cash flow for the organization.

What is the difference between Credit And Collections Manager vs Credit Analyst?

AspectCredit And Collections ManagerCredit Analyst
Primary FocusOversees credit policies, manages collections, and reduces bad debtAnalyzes credit data to assess risk and determine creditworthiness
Required CredentialsOften requires experience in credit management, certifications like CPC or Credit Business AssociateTypically requires a degree in finance, accounting, or related field; certifications like Credit Analyst Certification
Work EnvironmentManagement role, overseeing teams in finance or credit departmentsAnalytical role, working with financial data and credit reports
Employer & Industry UsageCommon in finance, banking, and large corporationsUsed across finance, lending institutions, and credit agencies

The Credit And Collections Manager focuses on managing credit policies and collection efforts to minimize losses, while the Credit Analyst evaluates credit data to determine risk levels. Both roles require financial knowledge and may involve similar credentials, but their core responsibilities differ significantly.

What are the most commonly searched types of Credit And Collections jobs in Michigan?

The most popular types of Credit And Collections jobs in Michigan are:

What are popular job titles related to Credit And Collections Manager jobs in Michigan?

For Credit And Collections Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Credit And Collections Manager jobs in Michigan look for?

The top searched job categories for Credit And Collections Manager jobs in Michigan are:

What cities in Michigan are hiring for Credit And Collections Manager jobs?

Cities in Michigan with the most Credit And Collections Manager job openings:

Infographic showing various Credit And Collections Manager job openings in Michigan as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $75,924 per year, or $36.5 per hour.

Collector

Velo Associates PLC

Grand Rapids, MI โ€ข On-site

$18 - $22/hr

Full-time

Re-posted 19 days ago


Job description

Job Title:

Collector

Job Category:

Support

Department:

Collections

Location:

Main Office – Grand Rapids

Team:

TC1

Reports to:

Collections Manager and Collections Supervisor

Pay Type:

Hourly

Travel Required:

None

Position Type:

Full Time

HR Contact:

HR Director

General Purpose: Interact with outside parties by phone to solicit payments for goods or services, collect information, and conduct follow up. 

KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

  • Place collection calls in a fast paced, goal oriented collections department. 
  • Communicate appropriately and professionally with consumers to collect funds, set up payment plans, and respond to basic questions. 
  • Provide excellent customer service while contacting consumers on behalf of clients and resolve discrepancies, short payments, small balances, and delinquent accounts. 
  • Review pre-litigation accounts to determine the appropriate path including further collection calling, initiating legal involvement, or placed in No Action Intended (NAI) status. 
  • Place high volume phone calls to delinquent consumers. 
  • Collect payments via credit card or direct debit via phone. 
  • Follow up on initial contacts. 
  • Accurately document all calls and consumer contacts. 


GENERAL RESPONSIBILITIES AND FUNCTIONS: 

  • Ensure security, integrity, compliance, and confidentiality of data. 
  • Ensure that all tasks meet compliance standards. 
  • Follow procedures and training to maximize accuracy and efficiency. 
  • Serve as a resource person for baseline questions and work cooperatively with all team members to coordinate basic procedures, policies, and support of the company goals. 
  • Take ownership for the excellence, efficiency, and accuracy of work product by effectively communicating and providing support in all areas as needed including assisting with coverage during other employee absences. 
  • Report and coordinate primarily with Team Leads, Collections Supervisor, and Collections Manager regarding work-related product. 
  • Provide suggestions for changes and improvement. 
  • All other duties as assigned. 


QUALIFICATIONS AND EDUCATION REQUIREMENTS:

  • High School Diploma or Equivalent
  • Strong Typing Skills
  • Strong Attention to Detail and Goal Oriented
  • Commitment to Excellent Customer Service
  • Excellent Written and Verbal Communication Abilities
  • Required Language Skills

 

KEY COMPETENCIES:

  • Communication Skills
  • Persuasiveness
  • Problem Solving
  • Reliable and Consistent Attendance
  • Adaptability 
  • Tenacious Work Ethic
  • Fast Paced and Accurate Work Product
  • Negotiation Skills
  • Stress Tolerance
  • High Energy Level 

 

PREFERRED SKILLS:

  • 1-2 Years High-Volume, Fast-Paced Job Experience
  • Proficient in Relevant Computer Applications and Call Center Systems
  • Knowledge of Collection Principles and Methods
  • Proven Track Record in Collections
  • Knowledge of Billing and Collections Procedures

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.


Monday thru Friday
8am- 4:30pm
40 hours per Week