Creative Services Manager Jobs in Riverside, CA (NOW HIRING)

Position Summary: 

Responsible for leading the development, expansion, and alignment of the company’s brand identity and go-to-market visual strategies across B2C and B2B channels and multiple verticals. This role oversees the development of executive-, corporate-, and producer-level marketing and creative assets, ensuring that all deliverables consistently meet company brand standards and demonstrate best-in-class creative execution.

Success in this role will be measured by the timely delivery of high-quality assets, meaningful improvements to team workflows, effective adoption of AI tools, and the growth and career development of direct-report creative professionals.

Responsibilities:

• Understands the fundamentals of loanDepot’s origination and servicing business and translates understanding and company objectives into clear creative strategies with measurable results
• Understands the needs of the sales force and delivers creative that drives business.
• Drives innovation by identifying and implementing new ideas, campaigns, processes, and technologies that enhance marketing effectiveness and deliver measurable business results.
• Manages the print, digital, and video media creative process from inception through completion, ensuring that every initiative has clearly defined milestones and success criteria.
• Ensures brand standards are consistently upheld while delivering high-quality, impactful creative that reflects best-in-class marketing practices.
• Partners with senior leaders to develop strategic marketing initiatives, recommend solutions, and secure alignment on key priorities.
• Provides leadership and direction to graphic and media teams, fostering collaboration across cross-functional teams and various levels of leadership in the production of creative collateral.
• Identifies opportunities to leverage AI and emerging technologies to enhance creative, marketing, and operational workflows; evaluates, implements, and optimizes solutions that improve team productivity, accelerate execution, and enable smarter, more efficient ways of working.
• Evaluates copy and content, integrating them effectively with design output.
• Reviews creative deliverables, offering clear direction and actionable feedback to team members to drive quality.
• Oversees deliverables, timelines, and budgets to ensure efficient and successful project execution.
• Leads vendor negotiations and production planning to optimize costs, quality, and execution across marketing initiatives.
• Builds a high-performing team culture through effective coaching, timely feedback, accountability, and a commitment to achieving business and creative objectives.
• Performs other duties and projects as assigned.

Requirements:

• Bachelor’s degree, and/or a minimum of eight (8) + years’ experience in graphic design or videography role required.  
• Minimum five (5) + years of experience in leading creative teams and creative execution required.
• Minimum of three (3) + years’ financial services industry experience preferred.
• Strong web, mobile design, front-end development and UX/UI skills and execution experience required.
• Proven track record of creative and managerial success required.
• Must be able to operate well in a high-velocity environment in graphic design and media software where competing priorities are the norm

Why work for #teamloanDepot:

• Aggressive compensation package based on experience and skill set.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
• Work with other passionate, purposeful, and customer-centric people.
• Extensive internal growth and professional development opportunities including tuition reimbursement.
• Comprehensive benefits package including Medical/Dental/Vision.
• Wellness program to support both mental and physical health.
• Generous paid time off for both exempt and non-exempt positions.

About loanDepot:

loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.

Base salary is one piece of our total rewards package and is structured within a range so you can progress as you grow in the role.  For this position, the anticipated annual base salary range is $141,000 to $194,500 nationally. In certain high-cost geographic markets (CA), the anticipated annual base salary range is $163,000 to $200,000.  Actual compensation will depend on your skills, experience, qualifications, and the work location tied to our geographic pay structure.

We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

loanDepot, America's lender, matches borrowers through technology and high-touch customer care with the credit they need to fuel their lives. As a fast-growing national consumer lender, the loanDepot platform is disrupting finance by dissolving the lines between mortgage and nonmortgage credit.

The company has funded over $100 billion in loans since inception, and is passionate about emerging financial technology and dynamic product delivery supported by excellent customer service to empower consumers.

Headquartered in Southern California, loanDepot employs 5,400+ lending professionals across the country including 1,700+ licensed loan officers who hold 10,000+ licenses. The company operates 180+ local loan locations nationwide. NMLS # 174457