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Creative Services Manager Jobs in Decatur, IL (NOW HIRING)

Safelite Group

Customer Advocate

Decatur, IL · On-site

$19.75/hr

... with creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.

ADM

Sales Representative - Decatur, IL

Decatur, IL · On-site

$51K - $96K/yr

Manage a portfolio of accounts, from initial quote to delivery on time, as well as ongoing service ... Creative thinker and critical problem solver.Team player and target oriented. Must work well with ...

Sally Beauty Holdings

06021 Inside Sales

Decatur, IL · On-site

The people are creative, fun and passionate about beauty. Generous product discount and free sample ... Able to communicate with customers, co-workers and management in a clear and concise manner

CosmoProf

06021 Inside Sales

Decatur, IL · On-site

The people are creative, fun and passionate about beauty. Generous product discount and free sample ... Able to communicate with customers, co-workers and management in a clear and concise manner

Wayspring

Community Outreach Specialist

Decatur, IL · On-site

Initiates creative strategies to facilitate member contact * Incorporates recovery support and harm ... Experience with CRM, EHR, or similar platforms is preferred * Ability to travel as business needs ...

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All JobsCreative Services JobsCreative Services Manager JobsCreative Services Manager Jobs in Decatur, IL

Creative Services Manager information

See Decatur, IL salary details

$22.3K

$83.8K

$142.6K

How much do creative services manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for creative services manager in Decatur, IL is $83,758.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,200.00 and $105,700.00 per year, depending on experience, location, and employer.

What does a Creative Services Manager do?

A Creative Services Manager oversees the creative process within an organization, managing teams that produce marketing materials, advertisements, visual content, and branding assets. They coordinate projects between designers, writers, and clients to ensure that creative work aligns with brand guidelines and meets deadlines. Their role often involves project management, budgeting, and strategic planning to deliver high-quality creative solutions that support business objectives.

What does a Creative Services Manager do?

A creative services manager (CSM) directs creative output for a brand from the early concept stages through to production. Duties include developing ideas on how to advertise, working with department leads to create a shared vision, and leading a design team to complete projects. Other CSM responsibilities include developing a project management process for each campaign. They may work with a predetermined team or choose team members from the art and development departments. Qualifications include a bachelor’s degree in advertising, marketing, or a similar field.

What are the key skills and qualifications needed to thrive as a Creative Services Manager?

To thrive as a Creative Services Manager, you need expertise in project management, creative direction, and a background in design or marketing, often supported by a relevant degree. Familiarity with Adobe Creative Suite, project management software like Asana or Trello, and experience leading creative teams are typically required. Strong leadership, problem-solving abilities, and excellent communication help foster collaboration and ensure projects meet client objectives. These skills are crucial for delivering high-quality creative output on time and within budget while motivating and guiding a diverse creative team.

How does a Creative Services Manager typically collaborate with other departments to deliver successful projects?

A Creative Services Manager frequently acts as a liaison between creative teams and other departments such as marketing, product management, and sales. They facilitate clear communication to ensure that project objectives, timelines, and brand guidelines are understood by all stakeholders. This role often involves coordinating meetings, managing feedback loops, and aligning creative outputs with organizational goals. Effective collaboration is essential for delivering cohesive campaigns and meeting client or business expectations.

What is the difference between Creative Services Manager vs Creative Director?

AspectCreative Services ManagerCreative Director
CredentialsBachelor's in Marketing, Design, or related field; experience in project managementBachelor's or Master's in Design, Fine Arts, or related; extensive portfolio and leadership experience
Work EnvironmentCollaborates with marketing, design teams, and clients; manages project timelinesLeads creative vision; oversees entire creative department and brand strategy
Employer & Industry UsageAdvertising agencies, corporate marketing teams, media companiesAdvertising agencies, branding firms, large corporations

The Creative Services Manager focuses on managing creative projects, coordinating teams, and ensuring timely delivery. In contrast, the Creative Director sets the overall creative vision and strategy, guiding the creative process at a higher level. Both roles require strong leadership and creative skills but differ in scope and responsibilities.

More about Creative Services Manager jobs

What job categories do people searching Creative Services Manager jobs in Decatur, IL look for?

The top searched job categories for Creative Services Manager jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Creative Services Manager jobs?

Cities near Decatur, IL with the most Creative Services Manager job openings:

Creative Services Manager jobs near you
Infographic showing various Creative Services Manager job openings in Decatur, IL as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $83,758 per year, or $40.3 per hour.

Customer Advocate

Safelite Group

Decatur, IL • On-site

$19.75/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 7 days ago

Safelite rating

6.6

Company rating: 6.6 out of 10

Based on 245 frontline employees who took The Breakroom Quiz

214th of 374 rated vehicle maintenance

Job description

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.

What You'll Get

  • Competitive weekly base pay starting at $19.75/hour.

  • A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.

  • Up to $5,250 annually in tuition reimbursement.

  • Paid training and all the tools and resources you'll need to be successful.

  • View all our health, wealth and life offerings at www.safelitebenefits.com.

What You'll Do

  • Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.

  • Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.

  • Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.

  • Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.

  • Review orders from the national contact center and manage dealer part orders and special accounts.

  • All other duties as assigned.

What You'll Need

  • High School Diploma/GED/Equivalent required.

  • Experience: 1-3 years telephone operations or business administration experience required.

  • Ability to provide world class customer service in a changing, fast-paced operation.

  • Present a professional appearance and wear personal protective equipment.

  • Ability to travel up to 10%.

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