Creative Services Manager Jobs in Bothell, WA (NOW HIRING)

IntroductionCompass Health is the region’s largest private, non-profit organization providing mental health and chemical dependency services in Island, San Juan, Skagit, Snohomish, and Whatcom counties of Western Washington. We provide quality creative services to children, families, and adults in a variety of outpatient, residential and inpatient settings.

Overview

The Data and Applications Manager is a hands-on, senior technical leader responsible for the full lifecycle of identity and access management (IAM), clinical and administrative applications, data and reporting, and system integrations across the organization.

This role serves as the primary steward of secure access, reliable applications, and trusted data. It combines deep technical execution with cross-functional leadership, helping to build scalable, compliant, and efficient systems in a healthcare environment where accuracy, security, and reliability directly impact patient care.

• Medical, dental, and vision insurance
• Paid vacation, sick leave, and holidays
• 403(b) retirement plan with employer match
• Professional development funds
• Education leave opportunities
• Supportive, mission-driven team environment

Responsibilities

Identity & Access Management (IAM)

• Own the full user identity lifecycle (provisioning, role changes, deprovisioning).
• Design and implement role-based access aligned with clinical and compliance requirements.
• Support SSO, MFA, and access governance in collaboration with security and system administrators.
• Drive improvements toward automated, scalable IAM solutions.
• Ensure compliance with HIPAA and audit standards.

Clinical Applications & EHR (Credible)

• Serve as primary IT administrator for Credible EHR, including reporting and data oversight.
• Act as liaison between IT, internal stakeholders, and vendors.
• Manage incidents, upgrades, and system integrations.

Application Management & Support

• Oversee configuration, governance, and optimization of applications.
• Establish standards, documentation, and support processes.
• Coordinate with vendors and internal teams to resolve issues and improve systems.

Data, Reporting & Analytics

• Oversee data extracts, dashboards, and reporting solutions.
• Ensure data accuracy, consistency, and appropriate access controls.
• Translate business needs into reporting and analytics solutions.

Integrations & Interoperability

• Design and support system integrations (APIs, file transfers, vendor tools).
• Monitor and troubleshoot data flows to ensure reliability and compliance.

Leadership & Strategy

• Serve as a cross-functional technical leader across departments.
• Contribute to IT strategy, roadmap planning, and technology decisions.
• Mentor IT staff and support long-term department development.

Requirements

Education / Experience / Certifications

• Bachelor’s degree in IT, Health Informatics, or related field (or equivalent experience).
• 7+ years of experience in enterprise IT, healthcare systems, or application management.
• Experience with Active Directory / Entra ID and identity management.
• Experience supporting healthcare systems (Credible EHR preferred).
• Strong background in SQL, reporting, BI tools, and integrations.
• Experience working in regulated, compliance-focused environments.

Preferred:

• Healthcare data exchange standards knowledge.
• IAM modernization experience.
• Nonprofit or public sector experience.
• Hybrid technical leadership (“player/coach”) experience.

Knowledge / Skills / Abilities

• Knowledge of regulatory compliance and information security best practices.
• Strong analytical and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and collaboration skills across all levels.
• High level of ownership, organization, and attention to detail.
• Advanced computer proficiency, including EHR systems.
• Ability to pass pre-employment background check (including DSHS if applicable).

About Compass Health

Compass Health is Northwest Washington’s behavioral healthcare leader. For over 110 years, we’ve provided compassionate and innovative care to individuals and families across Snohomish, Skagit, Island, San Juan, and Whatcom counties.

Learn more: www.compasshealth.org 

Physical Demands / Work Environment

This position operates in an administrative office environment. Duties include sitting, standing, walking, and frequent computer use, with occasional lifting up to 20 pounds. The work environment is typically moderate in noise level.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.