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Cps Call Center Jobs (NOW HIRING)

HonorVet Technologies

RN - CVICU

Albany, NY · On-site

Albany Medical Center Location: Main Campus, 43 New Scotland Ave, Albany, NY 12208 Start Date: 03 ... Yes - To MICU, SICU, CCU, PCCU based on competency; internal float team support Call Requirement: N ...

Phsorg

$70K - $107K/yr

CPS professionals are known for their ability to work independently, adapt quickly, and drive ... Presbyterian is seeking a Clinical Practice Specialist to serve Plains Regional Medical Center ...

Presbyterian Healthcare Services

$70K - $107K/yr

CPS professionals are known for their ability to work independently, adapt quickly, and drive ... Presbyterian is seeking a Clinical Practice Specialist to serve Plains Regional Medical Center ...

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All JobsCps Call Center Jobs

Cps Call Center information

See salary details

$10

$17

$25

How much do cps call center jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for cps call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Cps Call Center vs Customer Service Representative?

AspectCps Call CenterCustomer Service Representative
CredentialsHigh school diploma, training in call handlingHigh school diploma, customer service training
Work EnvironmentCall centers, fast-paced, team-basedOffice settings, direct customer interaction
Industry UsageCommon in telecommunications, finance, healthcareWidespread across retail, banking, tech
Search & Comparison IntentOften compared for call handling rolesCompared for customer support jobs

The Cps Call Center role primarily involves handling inbound or outbound calls within a call center environment, focusing on specific client needs. Customer Service Representatives also handle customer inquiries but may work in various settings, including retail or office environments. While both roles require similar skills and training, Cps Call Center positions are more specialized in call handling within a structured call center setting.

What is a CPS Call Center?

A CPS Call Center is a centralized facility where calls related to Child Protective Services (CPS) are received and managed. These centers handle reports of child abuse or neglect, gather information from callers, and determine the urgency and type of response needed. Staff members are trained to assess situations, provide guidance, and connect callers with appropriate resources or local CPS agencies. The goal is to ensure the safety and well-being of children by responding promptly and effectively to concerns.

How does a CPS Call Center representative typically collaborate with social workers and field investigators?

CPS Call Center representatives work closely with social workers and field investigators by gathering initial information from callers and accurately documenting reports of suspected child abuse or neglect. They relay this information to the appropriate field personnel who conduct in-person investigations. Effective communication and attention to detail are crucial, as call center staff must ask relevant questions and provide context that helps field staff prioritize and respond to cases efficiently. Regular coordination and follow-up ensure that all team members are informed and that cases progress smoothly through the system.

Is it hard to get hired by CPS?

Getting hired as a CPS Call Center employee typically involves meeting minimum qualifications, passing background checks, and completing training. The hiring process can be competitive, and candidates often need good communication skills and customer service experience. Preparation and understanding of the role can improve chances of employment.

What jobs pay 4000 a week without a degree?

In a CPS call center or similar customer service roles, earning $4,000 a week typically requires advanced skills, experience, or supervisory responsibilities, which are uncommon without a degree. High-paying positions in this field are rare, and most roles pay less; however, some senior or specialized positions may reach higher earnings with overtime or bonuses. Generally, achieving such income levels often involves sales, management, or technical roles that emphasize performance and experience over formal education.

What do you need to become a CPS agent?

To become a CPS (Child Protective Services) agent, candidates typically need a high school diploma or equivalent, relevant experience in social work or child welfare, and strong communication and assessment skills. Some positions may require a bachelor's degree in social work, psychology, or a related field, along with background checks and training specific to child protection protocols.

What are the key skills and qualifications needed to thrive as a CPS Call Center Representative, and why are they important?

To thrive as a CPS Call Center Representative, you typically need strong communication skills, attention to detail, and a background in social services or a related field. Familiarity with case management software, multi-line phone systems, and confidential data handling protocols is essential. Empathy, resilience, and effective problem-solving help representatives manage sensitive situations and support callers in crisis. These skills ensure accurate information gathering, compassionate service, and swift response to child protection concerns.

How much does CPS get paid per hour?

CPS Call Center agents typically earn between $12 and $20 per hour, depending on experience, location, and specific responsibilities. The role often requires strong communication skills and familiarity with case management systems.
More about Cps Call Center jobs
What cities are hiring for Cps Call Center jobs? Cities with the most Cps Call Center job openings:
What states have the most Cps Call Center jobs? States with the most job openings for Cps Call Center jobs include:
What job categories do people searching Cps Call Center jobs look for? The top searched job categories for Cps Call Center jobs are:
Cps Call Center jobs near you
Infographic showing various Cps Call Center job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Outpatient Therapist - Moran Center

Outpatient Therapist - Moran Center

SOUTHWESTERN BEHAVIORAL HEALTHCARE

Evansville, IN

$24.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Southwestern Behavioral Healthcare is currently seeking a full-time Outpatient Therapist to add to our team of professionals.  This position will work in our Outpatient Program at our Moran Center located on the Eastside of Evansville.  This position will provide clinical assessment, crisis intervention, and treatment services to children and their families to ensure the delivery of excellent patient care. 

$3,000 Sign-On BONUS offered for this position!!! 

(Bonuses are paid half after 90 days of employment and half after 180 days of employment.) 

WHY WORK FOR SOUTHWESTERN?

  • New Higher Starting Pay Rates
    • LSW: $24.50 Hourly
    • LCSW: $65,000 Salary
  • AI-powered tools to streamline administrative process
  • 182 Hours of PTO each year
  • Affordable Health, Dental, Vision, and Voluntary Life that starts day ONE of employment!
  • 401k Employer Contribution & Match
  • $100/month Student Loan Assistance Program
  • Free Supervision towards obtaining LCSW
  • Physical & Financial Wellness Programs
  • Free CEU's and Time Off for Training
  • Individualized orientation and training program
  • HRSA/NHSC approved site
  • 7 Paid Holidays Annually

WHAT IS THIS POSITION RESPONSIBLE FOR?

  • Conduct assessment and treatment services according to Southwestern policies.
  • Perform comprehensive diagnostic assessment evaluations and emergency/crisis intervention services.
  • Provide individual, group, conjoint, and family therapy to youth and their families.
  • Maintain appropriate records of services to reflect progress and document treatment plans and goals.
  • Maintain documentation and submit reports according to established time frames.
  • Communicate professionally, make referrals and coordinate services with community agencies.
  • Meet efficiency standards which include chart management and patient contact standards.
  • Attend and participate in weekly clinical staff meetings.
  • Participate in ongoing staff training and development activities as assigned to enhance job performance

OTHER DUTIES:

  • Conduct consultation and education activities to community and professional groups as needed.
  • Maintain contact with other service providers, community agencies, schools, and civic organizations to enhance community awareness and public relations.

WHAT'S REQUIRED FOR THIS POSITION?

  • Applicants must have a Master's degree and be licensed or eligible to be licensed in IN; LSW, LCSW, LMFT-A, LMHC-A, or LMHC. 
  • Candidates must pass required background checks including county/state checks, fingerprinting, CPS check, sex offender registry check, and drug screen.

If you are interested in joining a fun, friendly, innovative team, apply today!

EOE/AA including Veterans and Disabled.

If you are a person with a disability needing assistance with the application process, please call (812) 435-2057.

Apply